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White Castle

White Castle review: Fries & hamburger buns

R
Author of the review
6:05 pm UTC

01/04/2022
#131383800
Employee ID# 1807
$15.01
Fries greasy and limp. Buns hard. We waited forever in drive thru with only one car in front of us? Why? Receipt barely legible & couldn't be attached, as your system said it was too large? I am sure you could tell the time the order was placed and the time it was paid by order # above. Terrible experience.

Robert Shaughnessy
5114 Wildflower Ct
Plainfield IL 60586

Desired outcome: Refund of $15.01

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