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White Castle

White Castle review: Customer service and dirty store

N
Author of the review
7:34 am UTC

The staff is very bad and un professional especially for one dark skin middle built girl who has no respect for her self or others she has a answer for everything her main problem is she cant do her job doesn't care about her job. Not sure how mgmt hired her she messes up orders lies have people waiting for their order even though its right in front of her incident 6/17/22

Store is never clean and needs security a bunch of homeless and addicts hang out

Desired outcome: Obtain new management and training for staff to respect themselves and others

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    Jul 29, 2026
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White Castle is ranked 34 among 57 companies in the Fast Food Chains category