The complaint has been investigated and
resolved to the customer's satisfaction
Whirlpool Factory Service - Ae Repairlack of service

AE Factory Service was scheduled to make a service call to repair a Whirlpool refrigerator under warranty. The repair person didn't show up the entire day and didn't bother to call with an update. I called the 800 number and was told the local dispatcher would call me right away. That didn't happen either. No one called to reschedule the service.

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