Whirlpool review: refrigerator

Purchased On-line from Home Depot: July 6, 2019
Delivered: July 15, 2019
First Service Call: September 4, 2019
Problem: Frost/Ice accumulation inside freezer on the freezer roof.
Service technician evaluation was that there had been an attempt to improve the seal by using caulking. His stated opinion was that the problem could not be repaired.

The technician's report to Whirlpool stated that the refrigerator was located in my garage. Whirlpool informed me through the service company that they voided the warranty because the refrigerator must be in an environmental control area.

I have reviewed all of the information provided by Whirlpool and the only mention of environment is that the temperature range should be between 55 degrees F and 110 degrees F. My garage fulfills that requirement.

Each time I talk with Whirlpool they keep adding environmental requirements. The last time was that the refrigerator had to be inside. The definition of inside in the dictionary was in a house or building. My garage is a building.

My first preference is for Whirlpool to fix the problem and in the absence of repairing the refrigerator, I want it replaced.