The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Whirlpool Corporationkitchen-aid dishwasher

A Nov 27, 2018
This review was posted by
a verified customer
Verified customer

I had purchased a new dishwasher in March/April of this year, 2018. It has only been used perhaps 5-6 times to date. I love the product, it is quiet and cleans well. However, on Saturday, Nov. 24, 2018 I came home after being gone for 5-6 hours only to find my new kitchen floor to being floating in hot water! It has seeped down through the flooring and into the basement, soaking my brand new insulation job of 5 weeks. This appliance had a price of $1200.00 on it. I just finished a new kitchen floor in May due to a dishwasher doing the same thing.I would like some help with this situation. Thank you in advance.

  • Whirlpool's response · Nov 28, 2018

    We are very sorry to hear about this and would really like to look into this further for you. Please email us at [protected]@kitchenaid.com, we will need your name, address, phone number along with the Model and Serial number. Please include a brief description and Complaints Board in the subject

    Thank you
    Rob S
    KitchenAid Social Care

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