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WestJet Airlines

WestJet Airlines review: Seat discomfort on flight.

M
Author of the review
9:17 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

My experiences with Westjet have always been amazing UNTIL my flight on Sept. 24, 2023, booking # WREHAM Flight # WS1116

I chose seat 8C. Seats A & B were occupied by two very large people who should have taken advantage of your program for people who need room.

I was left with 1/2 a seat. They couldn't even put down the armrest.

Flight crew were very sympathetic but unable to do anything because of full plane.

To say this was the most unpleasant flight I have ever had would be putting it mildly.

To add insult to injury I caught a severe case of Covid which I am just fully recovering from. That is why it has taken me this time to contact you. At my age of 74 Covid is not pleasant.

The flight crew recommended that I contact you for resolution.

I think it is only fair that I be reimbursed at least half of that fare as I only had half a seat. Don't you?

Thank you

Ellen M. Versteeg-Lytwyn

Rewards #[protected]

48 Summerhill Dr.

Alliston, On L9R 0S5 [protected]

[protected]@rogers.com

Desired outcome: Refund or credit for half my fare.

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