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WestJet Airlinesinconsistent baggage fees

1
B Jul 04, 2019

I was recently traveling throughout Canada via Westjet with excess baggage. Every airport location I travelled thru charged me $189.00cad for my baggage until I got to YXE. Here they charged me $294.00cad!

I asked to speak with a manager but the male attendant said he could not do anything further about the charge and that was what I would have to pay if I wanted my bags to arrive. He did not care that I showed him receipts from all other Westjet flights with exactly the same baggage!

I would like this to be taken care of and to be refunded for the difference in cost. I am traveling to Canada again in September and would like to continue to use Westjet as my experience on the whole was great.

I look forward to hearing from you and sorting this issue,

Kind Regards,
Britta Pedersen
[protected]@performancerefinery.com
+[protected]

inconsistent baggage fees
inconsistent baggage fees

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