The complaint has been investigated and
resolved to the customer's satisfactionResolved Wells Fargo — illegal transactions
resolved to the customer's satisfaction
My 70 year old mother recently withdrew her savings from the stock market, this is all the money she has to last her. She had a line of credit at Wells Fargo and they had recently contacted her about writing this off or reduing payments. Today, with no written notice, they called her and told her they were taking the balance out of her savings acct to close the credit line. They were very mean to her and told her she had no recourse and that she could complain but that would not stop the withdrawal. This is simply not right, she could make the monthly payments but they basically treated her like a senile old woman and stole her money. The Wells Fargo employee who called her, Kyle, refused to give his last name and yelled at her several times.