Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Banks Wells Fargo Complaints #22-41
Wells Fargo

Wells Fargo review: ATM did not record my deposit correctly

M
Author of the review
8:00 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

On December 15, 2023, at approximately 10:20 am I deposited $5100 at 12964 Cortez Blvd, Brooksville, FL 34613 at the Wells Fargo atm. The atm had to take the sum in increments, the first increment went by smoothly, but then the machine started spitting back money at me, which I continued to re-insert into the machine, it then said it couldn't deposit into my savings account so I clicked checking account. The machine kept taking photographs of my money as if it were a check. By the time the machine had taken all of my money, I should have received 4 receipts via email. I received only 2 receipts and my online banking reflected only $2900 in my savings and $600 in my checking. I promptly called my bank. The lady told me she could see a total of $1200 in my checking and $2900 in my savings. She assured me that I would get my $1000 back after an investigation, and she gave me case number [protected]. They then gave me a provisionary credit to my savings account and have now reversed that credit with a letter stating that the investigation concluded that my deposit of $2900 is accurate, this is impossible. I put $5100 into that machine, it recorded $600 two times in my checking for a total of $1200, and $2900 in my savings account there is $1000 not recorded. I don't know what else to do at this point, but I am sure that no investigation has taken place because the atm would have been $1000 over. The only proof I potentially have is the atm cameras. I am now I'm out one thousand dollars with no remedy. The letter states I need to keep all receipts until the correct amount is deposited into my account, but I did not receive 2 of the 4 transactions via email. Please help.

Claimed loss: $1000

Desired outcome: I would like my $1000 to reflect on my account or have a check sent to me in the amount of $1000.

More
Send message
Copy link
Report
0 comments
Add a comment

More Wells Fargo reviews & complaints

Wells Fargo - loan refinance 380
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - late payments / repo 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - loss mitigation department 87
Wells Fargo - beware of this company! 35
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - wells fargo holds insurance repair checks hostage 75
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - insurance repair escrow
Wells Fargo - unethical behaviour for mortgage lender 2
Wells Fargo - Check on hold for 12 days!!
Wells Fargo - customer services
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo - closed credit card acct 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Wells Fargo reviews and complaints

  1. Wells Fargo Contacts

  2. Wells Fargo phone numbers
    +1 (800) 869-3557
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 869-3557 phone number 1 1 users reported that they have successfully reached Wells Fargo by calling +1 (800) 869-3557 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 869-3557 phone number 1 1 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 869-3557 phone number
    Debit Cards
    +1 (800) 378-0575
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 378-0575 phone number 1 1 users reported that they have successfully reached Wells Fargo by calling +1 (800) 378-0575 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 378-0575 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 378-0575 phone number
    100%
    Confidence score
    Portfolio by Wells Fargo
    +1 (800) 556-0605
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 556-0605 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 556-0605 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 556-0605 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 556-0605 phone number
    Express Send Service
    +1 (800) 626-9430
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 626-9430 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 626-9430 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 626-9430 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 626-9430 phone number
    Foreign Exchange
    +1 (855) 872-2932
    Click up if you have successfully reached Wells Fargo by calling +1 (855) 872-2932 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (855) 872-2932 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (855) 872-2932 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (855) 872-2932 phone number
    Military Banking
    +1 (800) 642-4720
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 642-4720 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 642-4720 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 642-4720 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 642-4720 phone number
    Credit Cards Account Management
    +1 (925) 825-7600
    Click up if you have successfully reached Wells Fargo by calling +1 (925) 825-7600 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (925) 825-7600 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (925) 825-7600 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (925) 825-7600 phone number
    International Collect Calls
    +1 (800) 932-6736
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 932-6736 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 932-6736 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 932-6736 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 932-6736 phone number
    Apply by Phone or Online
    +1 (800) 967-9521
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 967-9521 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 967-9521 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 967-9521 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 967-9521 phone number
    Application Status for Visa Credit Cards
    +1 (877) 514-3717
    Click up if you have successfully reached Wells Fargo by calling +1 (877) 514-3717 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 514-3717 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 514-3717 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 514-3717 phone number
    Application Status for Propel American Express Cards
    +1 (877) 517-1358
    Click up if you have successfully reached Wells Fargo by calling +1 (877) 517-1358 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 517-1358 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 517-1358 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 517-1358 phone number
    Redeem Rewards
    +1 (800) 357-6675
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 357-6675 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 357-6675 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 357-6675 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 357-6675 phone number
    Home Mortgage Account Management
    +1 (877) 937-9357
    Click up if you have successfully reached Wells Fargo by calling +1 (877) 937-9357 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 937-9357 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 937-9357 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 937-9357 phone number
    Home Buying and Refinancing
    +1 (866) 936-7272
    Click up if you have successfully reached Wells Fargo by calling +1 (866) 936-7272 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 936-7272 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 936-7272 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 936-7272 phone number
    Mortgage Military Customer Service
    +1 (866) 820-9199
    Click up if you have successfully reached Wells Fargo by calling +1 (866) 820-9199 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 820-9199 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 820-9199 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 820-9199 phone number
    Home Equity Account Management
    +1 (800) 289-8004
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 289-8004 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 289-8004 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 289-8004 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 289-8004 phone number
    Auto Loans
    +1 (877) 700-9345
    Click up if you have successfully reached Wells Fargo by calling +1 (877) 700-9345 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 700-9345 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 700-9345 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 700-9345 phone number
    Auto Finance
    +1 (800) 378-5526
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 378-5526 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 378-5526 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 378-5526 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 378-5526 phone number
    Student Loans
    +1 (877) 315-7723
    Click up if you have successfully reached Wells Fargo by calling +1 (877) 315-7723 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 315-7723 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 315-7723 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 315-7723 phone number
    Student Loan Consolidations
    +1 (877) 269-6056
    Click up if you have successfully reached Wells Fargo by calling +1 (877) 269-6056 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 269-6056 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 269-6056 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 269-6056 phone number
    Personal Loans and Lines of Credit
    +1 (800) 946-2626
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 946-2626 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 946-2626 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 946-2626 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 946-2626 phone number
    Personal Lines of Credit
    +1 (800) 728-3123
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 728-3123 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 728-3123 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 728-3123 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 728-3123 phone number
    401(k) Retirement Plans
    +1 (800) 222-8222
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 222-8222 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 222-8222 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 222-8222 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 222-8222 phone number
    Individual Investors
    +1 (888) 877-9275
    Click up if you have successfully reached Wells Fargo by calling +1 (888) 877-9275 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (888) 877-9275 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (888) 877-9275 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (888) 877-9275 phone number
    Investment Professionals
    +1 (866) 765-0778
    Click up if you have successfully reached Wells Fargo by calling +1 (866) 765-0778 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 765-0778 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 765-0778 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 765-0778 phone number
    Institutional Sales Professionals
    +1 (866) 281-7436
    Click up if you have successfully reached Wells Fargo by calling +1 (866) 281-7436 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 281-7436 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 281-7436 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 281-7436 phone number
    Current IRA Customers
    +1 (866) 243-0931
    Click up if you have successfully reached Wells Fargo by calling +1 (866) 243-0931 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (866) 243-0931 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (866) 243-0931 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (866) 243-0931 phone number
    New Brokerage Customers
    +1 (800) 872-3377
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 872-3377 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 872-3377 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 872-3377 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 872-3377 phone number
    WellsTrade Online Brokerage
    +1 (877) 493-4727
    Click up if you have successfully reached Wells Fargo by calling +1 (877) 493-4727 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (877) 493-4727 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (877) 493-4727 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (877) 493-4727 phone number
    New IRAs and Rollovers
    +1 (800) 352-3705
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 352-3705 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 352-3705 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 352-3705 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 352-3705 phone number
    Trust and Managed Investments
    +1 (888) 715-0380
    Click up if you have successfully reached Wells Fargo by calling +1 (888) 715-0380 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (888) 715-0380 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (888) 715-0380 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (888) 715-0380 phone number
    Wells Fargo Private Bank
    +1 (800) 956-4442
    Click up if you have successfully reached Wells Fargo by calling +1 (800) 956-4442 phone number 0 0 users reported that they have successfully reached Wells Fargo by calling +1 (800) 956-4442 phone number Click down if you have unsuccessfully reached Wells Fargo by calling +1 (800) 956-4442 phone number 0 0 users reported that they have UNsuccessfully reached Wells Fargo by calling +1 (800) 956-4442 phone number
    Wells Fargo Online
    More phone numbers
  3. Wells Fargo emails
  4. Wells Fargo address
    420 Montgomery Street, San Francisco, North Carolina, 94104, United States
  5. Wells Fargo social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
  7. View all Wells Fargo contacts
Wells Fargo Category
Wells Fargo is ranked 3 among 353 companies in the Banks category
#01 Bank of America Bank of America #02 HDFC Bank HDFC Bank #03 Wells Fargo Wells Fargo #04 Charles Schwab & Co. Charles Schwab & Co. #05 FISGlobal.com / Certegy FISGlobal.com / Certegy

Most discussed complaints

what the hell?!
2
(opinions to this review)
 Loan payoff
1
(opinions to this review)
Wells Fargo Alternatives
Synchrony Bank 479 reviews HSBC Holdings 373 reviews M&T Bank 145 reviews Umpqua Bank 33 reviews Direct Express 412 reviews