San Francisco, North Carolina
United States - 94104
When I purchased my vehicle financing through Wells Fargo Financial. Several months after the purchase I was injured and went on full time disability. Fortunately I did purchase disability insurance with the loan.
Unfortunately, I stopped receiving monthly statements. When I call the Wells Fargo office that originated the loan they cannot tell me why I am not getting a monthly statement. They would only tell me that my loan was current. I never did get another monthly statement, however, I did receive a letter from their collections department in Kansas City.
When I call the number in Kansas City and explain that I haven't received monthly statements in a year, they don't seem to see that as a problem. I ask, how would I know if I was current or behind if you won't send me statements, they have no answer. When I tell them that the disability insurance company is making the payment and that the payment should be current, I'm told it is not.
This bank does not know what it is doing. They are rude and can't see that the problem here is within their own system. I would never do any business with Wells Fargo Bank again. In the mean time I just hope a tow truck doesn't back up to my vehicle and tow it away before Wells Fargo finally gets this right.
In 2003 I financed a new Ford Focus thru Wells Fargo Auto Finance, formerly known as Wells Fargo Financial. I must say that I never really had a problem with the account for the first three years. Then, due to divorce proceedings, I began to fall on really hard times financially. I asked, several times, for a grace period on my payments and was denied. Then, My spouse moved out of state and as per our agreement, he took the Focus with him. He would make the payments from that state, in his name but using the proper account numbers. However, EVERY month Wells Fargo would send ME the bill, and call me several times, demanding that I make the payments. (I was primary on the account). Whenever I would call my ex, he would assure that the payments were being made. I had no reason to doubt him. This month, Sept 2007, my ex paid-off the account in full. So... guess what! My expectation is that I am paying off an account so that I may be in receipt of my car title, free and clear!. Wells Fargo, Instead sent me a BOGUS Release of Title and Affidavit of Loss (of Title). THEY LOST? MY TITLE! I did my part and TRUSTED them to do theirs...they did not. Not only that, but the Affidavit that they sent me was improperly signed by their Records Clerk, and it came from a bank that was not on record with the Washington State DOL. Also, the Affidavit had incorrect information and was NOT Notarized. SO I have taken time from work to drive to the WA State DOL Main Office to find out that I must wait even longer and go thru several steps to be able to get a clear title for the car. (In the mean time it is setting in Texas, awaiting a clear title so that it may be re-registered). Firstly, WFF/Auto must initiate a corrected affidavit, and then I may file for a new title. Two Reps from the WA State DOL have affirmed that they have had prior evidence that someone at Wells Fargo Auto Finance has been "Washing" Titles. So, when do we take action and prosecute? They find it necessary to harass me about payments that are not late, and yet they cannot produce the Title that I PAID to entrust in their "Safe Keeping?" WOW! What a RIP-OFF! I will never again do any business with Wells Fargo!
We have a small loan through Wells Fargo (was $1100... now down to $840) which we have been paying on time...
Hey everyone, I posted earlier about their problems I had with Wells Fargo Financial / Wells Fargo Auto...
Wells Fargo Bank
Today I had gone into Wells Fargo to cash my pay check, which was in the amount of $1,408.00 dollars. The bank teller had written on my pay check, had me sign the back and apply my right thumb print on the front. The company who I work for bank at Wells Fargo; however, I do not. Therefore, the banker requested that I provide a second piece of identification. I submitted my student I. D. card. She then told me that a student I.D. was not sufficient. I told her that I always use my student I.D. card as a second form of identification. She then had told me to hold on and left me waiting so that she could confirm student I.D. were official. Her manager told her, "Yes; a student I.D. can be used". The Teller then had asked, "How so? It does not even have an expiration date." The manager told her that it was ok. The teller had then scanned closely with her eyes looking at my California Driver's License; afterwards, she had picked up my student I.D. and scanned over it, looking very closely. She then had ran my paycheck through the machine as if she was finally about to cash it; but, instead, she began typing in data on her computer system and then she had looked over my paycheck very closely. She then had called her manager and told her that she was going to call the company that I work for to verify the pay check. Today is Saturday and the company's office is closed. The teller had called the attention of two managers and they both had come back to the window (from where I was standing and waiting) and told me that they were not going to be able to cash my check. I busted in tears of frustration because they had me waiting for approximately 25 minutes, they had wrote all over my paycheck, embarrassed me by making me feel like I was doing something fraudulent, and then tell me that they were not going to complete the process to cash my check. I then had told them, 'Now, how am I suppose to cash my paycheck if you wrote all over it?!' The manager responded and said, 'I don't know, all I know is that we were unable to verify it.' I told her, 'The next time you feel the need to discriminate against someone by refusing service to that person, make sure that you perform your reviews first, before you decide to write all over their property!' The manager told me, 'I have done nothing wrong, do not come back here to our bank again!
I purchased a 2005 Kia sorrento from Wells fargo auto Financial in 2006, after keeping the car for a year and a half I realized the loan was not going down. I traded the car in to a Honda dealer on June 2007. One month after I traded the car in I began receiving phone calls from the collection department stating I owed 2 payments and my account was in collection and it was reported to the credit bureau of my negative payments. I had the finance department call this company and explain to them that I had traded that Kia in and brought a new 2007 Honda. This was not enough for this company, today 9/11/ 2007 I am still receiving phone calls and my account is still in the negative status. I advise anyone in their right mind to never! never! do any type of transactions with this company and tell all of your friends about this horrible auto financial company, it is terrible and the whole world should be aware of this.
On 08-31-07, I deposited a check in my business account for $4000. I was told on that day there would be a...
I deposited two checks at my local branch on 8/30/2007 for a total of $278.56 and the next day I got a notice online from the bank that stated" we are holding your deposit until 9/4/07 because of unusual transactions on a deposit account". This was bad enough, no explanation and holding a deposit for five days when the checks would clear the local banks they were drawn on overnight. But then on 9/4/07 I received a letter in the mail that stated "we are holding your deposits until 9/11/07" because of "numerous overdrafts in the last six months". Clearly, the $34 they charged for each overdraft was not considered enough to compensate them for the service that they voluntarily provided for a couple of days' loan. My complaint is that the checks have cleared the banks they were drawn on well before I received the letter. How can they add another seven days to the hold on those funds? Is there no law requiring a bank to make deposits available when the funds are actually in their possession? Why does any number of overdrafts (only 4) justify withholding funds for any amount of time. This is outrageous, how can a service provider stay in business while providing such terrible service? Needless to say, I will close the account as soon as they release my hostage funds!!
Financed an auto with Wells Fargo in Feb. 2002. Each year (at least once a year) I would get a letter from them stating that I could skip that months payment so that I would have extra money for Christmas of a vacation. This skipped payment would be added on to the end of the loan. The letter did not say anything about a "balloon" payment at the end of the loan period, and I did not give it much thought. Then after the maturity date in Feb. 2007 I started getting calls from there collection department for this unpaid balance. Since Feb. I kept paying my usual monthly payment. I understood that my loan was extended a month for each month I was able to skip. NOT! Anyway, I paid them off today and feet that I have been misled and angered to the point that I will not be giving Wells Fargo any further business, ever!
We financed a car thru Wells Fargo . My insurance agents have faxed them our insurance verifications several times and they are still charging our account insurance. We were not told this was what the extra charges were for till 2 months afterward... We have been giving different fax number but the problem is still not resolve but their very rude collectors keep calling several times a day.
I have my auto loan with Wells Fargo. Earlier this month, they called me and told me that my June 07 payment had been reversed but they don't know why. I checked with my bank and found the check was paid on 7/5/07. I called Wells Fargo and told them, faxed the information to them and they still can't figure out what they did on their end. But alas, it gets better. On 7/19/07, I made my July payment (which was due the 16th) via their web-site. I also received a call from their collection department that day about the July payment. I told them that I made the payment on-line (via check) and the girl told me that the payment was rejected because they would not accept a check from me (although neither her nor I knew why). They wanted me to go to my bank, get $600 in cash and MoneyGram it to them. I told her it would take me a few days to do this. The next day, 7/20/07, another collection rep called me and we went through this whole big speel about how they screwed up the June payment and how I paid the July payment on-line but the other girl said it was rejected. In fact, I even received an email from Wells Fargo saying that the on-line payment was rejected. So, the girl says that she doesn't see any reason why I can't pay by check, so after confirming with her that the on-line payment was deleted and wouldn't be processed, I gave her a check by phone. Guess what? They deposited both the check by phone that I authorized and the on-line payment after rejecting it. They overdrew my checking account and have now cost me $245 in NSF fees. I called them yesterday and nothing got done. I called today and got a supervisor by the name of Melissa who got really crappy when I threatened to sue them. I am still overdrawn on my checking account, I don't have any money in my pocket and these fools at Wells Fargo are totally incompetent. I will tell you that if I don't get my refund plus my bank fees by 3 p.m. today, I am filing a criminal complaint for theft.
I purchased an auto through a local dealer and was sort of strong armed into accepting a 10.5% loan from Wells Fargo (percentage revealed as I was signing purchase agreement). Submitted all insurance paperwork to dealer. I had to buy a new car because my son had wrecked our car and it was fully insured. I needed a vehicle quickly so I accepted the terms hoping to refinance later. Almost immediately I started receiving notices from Wells Fargo stating that I had no insurance and that they were going to impose insurance from the infamous Balboa Ins. Company. My agent has faxed copies of my policy 3 times, and I continued to get statement demanding payment for insurance to Wells Fargo. I did not make my payment this month, as I am fed up with them and figured this would get their attention. Boy did it! They call me around 7:30 Am on Sunday, and 7 Am for the next couple days demanding payment. I found one nice phone person who accepted the actual payment (minus imposed insurance) over the phone... Wells Fargo continues to call me demanding my payment. Anyone out there interested in a class action suit? Now that I've started to do my research on Wells Fargo, I see that their lending practices are quite shady. They aren't nice grannies after all.
My son has a car loan through Wells Fargo Auto Finance. I co-signed the loan because my son is a college...
I was sad to see today that we are not the only ones who have been treated rudely and fraudulently by Well...
I purchased a vehicle in late 2005 and used Wells Fargo as my finance company. I added the vehicle on to our...
I don't even know where to start. My husband brought a truck in 2003 and we were financed through Well...
I purchased a vehicle in June of 2006 and our first payment was due on August 1st which was drafted out of account each month there after. In November Wells Fargo took it apon themselves to add insurance to our vehicle $2700.00 and we had insurance on the vehicle when purchased. They were sent a copy of insurance policy 3 times by our Allstate. They took one of our payments and paid the insurance and never had added it back to our account. Now 10 payments latter they are calling saying we are a payment behind. I have actual letters from the bank show the bank draft, date and confirmation draft number. They are harassing me saying I didn't make a payment. I have called and called and faxed and faxed and to no avail have I gotten this straightened out. My next step is go to the local News station.
Any help would be appreciated.
We have had a loan through wells fargo since October 2005,never being late once.Our payments are due on the 19th of each month.We sent our payment in early for April.We thought Everything was fine, being our check cleared the bank. Sunday evening (yes on a sunday evening) April 22,2007 wells fargo called us telling us our payment was late. I told them our check was cashed. They told me to send a copy of the front and back of the check into them. We did this on April 24, 07 and then again on May 9, 2007. To this day, wells fargo keeps calling us about our "late payment", and i have to again tell them they got the payment, but lost it, and we faxed a copy of the check into them twice. Their customer service reps, tell me different things every time we call, being it could take up to 10 days to find the missing payment. One csr told me it takes up to 30 days to find. The csr tell me when i ask to talk to a supervisor that they can handle this. I continue to get harassed by wells fargo for my "missing payment"and am not getting anywhere with them. Thank you
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