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Wegmans Food Markets

Wegmans Food Markets review: Wegmans brand sugar

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I bought sugar at a Wegmans location was Brockport NY I bought 2 on the same day. First bag was fine but in the second bag there was a huge chunk of solid sugar that is not breaking up at all. It’s hard as a rock. I bought it for my sugar container I use for my coffee you can’t use hard as a rock sugar for coffee if you can’t even get it into the container. I’m shocked at the quality. I thought the sugar at Walmart sucks let me spend more for quality at Wegmans I normally love Wegmans brand items but this was unacceptable! I now had to transfer it to a ziploc bag one of Wegmans brand bags actually and to attempt to use a hammer on it so I can actually use it. What kind of a company sells sugar that’s clearly not granulated at all! This was a huge rock like piece that now is not usable unless I inconvenience myself and possibly get hurt trying to fix it. They need to be more careful if this had broke someone’s tooth they’d be sued so I want them to resolve this as much as food is now this is totally unacceptable sugar is a staple! My waters all have been coming broken and damaged wegmans brand water as well! This is unsafe and unsanitary get yourself some adults working stop hiring children who don’t want to work and throw the waters around damaging and breaking them in the process! Absolutely ridiculous! 2/2 items wegmans brand totally leaving a bad taste in my mouth.

Claimed loss: 2 35 pack of waters that were totally damaged one bag of 4 pounds of sugar with at least 2 pounds being one huge rock of sugar

Desired outcome: I want a gift card to wegmans so I can replace the items

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    +1 (800) 934-6267
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    1500 Brooks Avenue, PO Box 30844, Rochester, New York, 14603-0844, United States
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    Nov 26, 2024
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Wegmans Food Markets is ranked 8 among 48 companies in the Grocery Stores and Market category