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Value Plus review: Credit fraud 139

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10:21 am EDT
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When i checked my credit card statement to make the monthly payment i found a charge form a unknown company (Wc value plus) , i called them and first think they asked me was my personal information, of course i did not give it to them and they said they are a discount company. I have never used such company and i don't even know who the h. . . They are, just that i know is that they are stilling the money to everybody and there is not any government institution taking this people to jail.

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The complaint has been investigated and resolved to the customer’s satisfaction.

139 comments
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Patricia Rahija
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Apr 14, 2008 2:08 pm EDT

I discovered that for at least the past six months this company has been charging $19.95 to my credit card. I have never heard of them before and did not authorize such charges. This is just FRAUD.

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Lisa Vilardi
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Oct 11, 2006 12:00 am EDT

WC Value Plus is charging $ 14.95 for a purchase I never made and the phone number that I have which is [protected] can not be reached at. Thank you.

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Robert Galkowski
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Dec 01, 2008 6:14 pm EST

I recently noticed on my credit card statement a charge which I was unaware of. It was for 16.95 to WC Value Plus out of Hopkins, Mn. I hadn't ordered anything that I was aware of from this company and called the number to speak with a CSP. This individual was barely helpful. I asked how they got my information and why I was being charged for something I didn't order. He didn't have an answer for me. I told him to stop the charges immediately and to refund the previous charges back to my account.

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Jannett Griffiths
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Nov 01, 2006 12:00 am EST

I just check my bank account and saw that WC value plus charged $19.95 to my credit card. I called [protected], spoke to a customer service rep. She couldn't explain what they offer etc. And all i was able to do was cancel my "so called account", they say i applied or created. Someone must do something about this company scamming people.

Thank you.

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deborah j hollingsworth
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Jul 30, 2007 12:00 am EDT

To Whom it may concern,

Told me to log on here to claim it and sent me to this site so what kind of business is this company trying to run... No wounder people dont want to do business on line. I hope some one will make them pay for what they have said and done. Thank You

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mamaw
CONCORD, US
Feb 25, 2009 3:44 pm EST

I just got my bank statement and found a charge on it for $19. 95. I call the 800 number and told them to stop the withdrawles and credit the money back into my account. They informed me that 3 - 5 days it would be back into my account. The number is [protected]. Wish all good luck!

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hortchar7333
Charleston, US
Oct 30, 2010 7:24 pm EDT

unaotherized charges to bank account and possibility of selling of personal an private information.

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Jan Riffle
Bellevue, US
Feb 05, 2009 8:01 pm EST

I have been charged $16.95 for 13 months, Has any one ever received any kind of forms/information ? I was just told by one of the phone rep. Said they will send me some forms for rembursemt, after they get the forms back from me, they would notife the bank .
In the process it will take just a little over 30 days! This is a scam.
[protected] is the # I was given a confirmation number for my complaint.

Feb.5, 2009

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Lon Rush
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Aug 19, 2008 8:04 pm EDT

I supposedly signed up for this discount and these people have been charging me. The BBB wouldn't help because, I don't have a physical address. The problem here is this needs media attention. This is ruining peoples lives. Bad credit and overdrawn back accounts are not good in todays economy.

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Donna
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Oct 06, 2008 4:08 pm EDT

I just received a call from my bank that $16.95 was charged to my account. I did't buy anything from them. They had to cancel my debit card so this would stop. This should not happen. Why isn't this place shut down?

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Belinda Means
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Mar 31, 2008 6:18 pm EDT

WC value plus is an evil scam. Without any warning they suddenly started charging 19.99 to my elderly, seriously ill parents' credit card. They have never even heard of this company much less authorized any payments to them. Their medication and doctor's bills are astromomical. They don't need someone stealing from them. As far as I am concerned hell isn't hot enough for these evil monsters.

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Shirley Messer
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Sep 29, 2007 12:00 am EDT

I never heard of this company but now I can see on the internet that a number of others are experiencing the same fraud charges. How do I see about getting the charge reversed? Do I have to cancel my VISA account? This is infuriating to say the least!

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Genevieve Flint
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Jul 21, 2007 12:00 am EDT

I noticed a charge on my visa bill from a company I had no knowledge out. I called the number listed on my statement. They had my email address that they said I used to join their discount club. But I had NEVER contacted this company for anything. They said they would send me a notice that they have taken the charge off my credit card. I am waiting to see. But how they got my credit card number, I have no idea.

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Angela Ernst
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Nov 14, 2006 12:00 am EST

My boss is blugarian and i usually handle problems in the office that require a phone call some how this company got her information and is charging 19.95 a mounth for nothing. ive called everyone from the bank to the credit company, one thing that kills me is that without a singature or contract of any kind the bank allows a company to take money out mounthly, when to set up automatic payments for any of my regular expences i have to jump through hoops.. if they had a product that they sent us we would be able to send it back and cancell this so called account, but we don't know what they do ecept charge people 19.95 i think credit card companies should hold some responsibility for letting company take out monthy payment w/o some contact with the card holder.

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jmhphillips
Bonifay, US
Nov 13, 2011 5:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have turned their info over to the fraud unit for my credit card. They will take care of it!

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jbmaverick
, US
Oct 01, 2011 3:22 am EDT

Yeah, it's a racket - Basically, they make it so difficult to collect the gas rebates they offer you that they probably come out ahead by getting to charge people for at least a month or two of membership fees, and most of those people probably aren't willing to put forth the effort required to collect the rebates.

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catwoman57
Gresham, US
Feb 10, 2011 7:30 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The only way to stop something like that is cancel your crdit card or get a new one or change accounts whilte you try to get money back.
i was having unauthrotized stuff taken out of my account also by debit card so cancelled the card and that took care of that. i am in process of getting my money back but may take awile. i am retired and on limited funds cannot afford unauthroized charges.
kris G

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Tova
Chicago, US
Jun 30, 2010 2:02 am EDT

este numero esta relacionado con "WC Value Plus" que malicisamente adquirieron mi informacion del "Healt Master, Living Well MonteL' cuando ordene algo que se anuncio en la TV. tube que cancelar mi numero de cuenta y ordene una nueva, es la mejor forma de asegurarme de que no van a seguir tomando dinero de mi cuenta.
Healt Master, Living Well MonteL=WC Value Plu =[protected]=Stonebridge Services = RATEROS
Cuando llame al Healt M. me dieron este numero para que llamara, y en mi cuenta de banco aparecia como WC Value Plus. Mi banco me va a ayudar con este problemaReply !

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maggieO
Ashdown, US
Apr 22, 2010 8:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just noticed it too just now on my debit checking account that I was charged by value plus for two months without me authorizing the transaction. I guess this happened when I use my debit card for online purchase I already called my bank and applied for a new ATM card. I guess it would be better if you do the same. A lesson for me that using my debit card with online purchase is not safe.

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Myonekey
Clayton, US
Dec 11, 2009 12:56 pm EST

I am currently experiencing the same from these people. they have been debiting an account for $19.95(2xs) since last October. I to called and got no where except they will send me a form to see if I am able to get a refund. I don't shop online and have no idea how they got my name and address with my mother's debit card number. We do have a joint account and has lost over $620. We do have a fraud claim with our bank. This is really bad that no one seems to be able to do anything. The company can't even tell you what services you approved but they can take your money. I was told it could have been coupon promotions, well I don't even use coupons from the Sunday papers so why pay $40 for them, go figure. I just want our money back and for others to be aware. Just a hassle to have to change accounts and cards and then wonder about getting regfunded.

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napole
New York, US
Nov 07, 2009 8:36 pm EST

I am agreed with any complain against any hurt to society and persons in particular.

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napole
New York, US
Nov 07, 2009 8:34 pm EST

I agreed with your complain, and aloso get together with you against this scam performed by criminal institutions supported and protected by bankers and other stealers. So I as another affected person will make cause with you.

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Tessie1
Bismarck, US
Oct 28, 2009 5:26 am EDT

I never ever did receive the promised two $25.00 gift cards and was wondering how I go about getting that. Does anyone have any suggestions? I canceled my membership right away when I found out it was a hoax, but I should still be receiving the two $25.00 gift cards.

Tessie1

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branch1
, US
Oct 27, 2009 7:04 pm EDT

they cant let you

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branch1
, US
Oct 27, 2009 7:02 pm EDT

the phone number I am able to reach them onis [protected].You talk to a different person everytime You call and if u ask for the last person you spoke with they say they can let you.They said they stoped my service that i never asked for but will not give the money back. they told me they confirmed that they had premission but when i ask them for the proof they have none.This is a websit that the gave to me www.programstop.com.but it doesnt take you very far.

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Shug572
, US
Oct 06, 2009 5:27 pm EDT

the phone number i have is [protected]. i believe you transposed their phone number. i have not had a problem getting assistance from them. to get the free gift card you do have to go online to www.valueplusonline.com to print out the form or you can request it over the phone. good luck!

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Joe I. Broyles
Torrance, US
Sep 22, 2009 8:32 am EDT

My advise to anyone is to not do any business with anyone connected with "WC Valve Plus. WC* Value Plus is aware of the legal loopholes in the law and plans to rip you off by taking your money through unauthorized credit card charges. Many of us get busy and don't watch charges on our credit cards that closely thinking that the activity may have been done by the spouse. In regards to the Nyssa of WC*Valve Plus, I wonder what gist cards and gas rebates she is in reference to. I never received anything for the money they stole from me. They are skirting the law. Beware of them and don't get ripped off like I hae done.

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katssc
Summerville, US
Sep 09, 2009 2:55 pm EDT

Dear J. Thomas, My husband and I also had a propblem with unauthorized withdrawals from our checking account from value plus. I also had no idea what we were paying for. I called Value Plus and cancelled the service, I requested the form for a refund, the form I received also stated I was not entitled to refund from enrollment. Here is my story, I figured out that all of this started when I ordered a TV product (Smooth Away) off the internet. I listed the date of each deduction, $16.96 for a five moth period, I also called an attorney, who explained, write in the letter I would send a copy in 30 days to the Attorney General of the State we live in that Value Plus will investagated for fraud, if all money was not deposted back into our checking account. I sent this letter Aug. 31, 2009, as of today Sept. 8th 2009, all money was deposted back into our checking account in the amount of $86.75. Good Luck J. Thomas, but my letter shook them up! It is worth a try, I sent the letter to Consumer Affairs, Attn: C/A, P.O. Box 658, Hopkins MN 55343
Sincerely KATSSC

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tswinford
Mason, US
Jun 29, 2009 10:54 am EDT

We have also received them. What is this place?

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Dawn
, US
Jun 03, 2009 9:22 pm EDT

Ive been charged for something I dont even know what it is! fraud is allthis is!

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MLR1987
Newark, US
May 02, 2009 11:39 am EDT

I called my bank and they gave me their number. It's [protected]. I called hem today and it said they're only open monday through friday but then they gave me a website. It's www.programstop.com. That's where you can stop your "membership". I wrote membership like that because I've never heard of them in my life. Most likely they're a parent company that if you purcahse something they give you an automatic membership without your knowledge. Also you can sign up for a form disputing their charge. I requested one but I'm still going to call them next week. Hope this helps.

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Art
Arlington Heights, US
Mar 06, 2009 4:30 pm EST

why am i being charged for this I do not rember signing up ffor it
Art Tomchuk @ tomcliff@sbcglobal.net

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JoAnn R.
Ashford, US
Feb 19, 2009 7:18 pm EST

I too have been scammed and am pressing charges, along with my credit card company. This so called "Value Plus"
has charged my credit card on 3 different occasions in the amount of $16.95 each, all without my authorization.
I have NO IDEA who these people are or how they got my credit card number. If this has happened to you, report
it to your bank or card holder. They can close the acct. and issue you a new number, and put a stop to them charging
your credit card. Then, you can take legal actions with your credit card company to find out who these rip-off artists
are and put a stop to their unlawful transactions!

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Tabatha Klug
Wheeling, US
Feb 13, 2009 6:10 pm EST

I just found out myself about these charges on my account. They had been coming out for five months at a charge of $24.95, but not just from one source but from two of them. One is this value plus and the other is funsource. I called the number and actually got somewhere hope this will help you as well. I was given a web site address so that I could print off my own refund request. ( I also kept the representative on the line until i made sure it was not a hoax.) Here is the web address www.programstop.com. you need to scroll down to the FAQ section pull it up, and down at the bottom next to the last question is the request to print form. I hope that this is helpfull to you.

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BRAIN
Yonkers, US
Jan 06, 2009 8:27 pm EST

Here is their contact info:
PO BOX 5265, HOPKINS MN [protected]

Phone Variations:
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]
Phone: [protected]

Parent Company:
Name: PROVELL INC
Address: 11100 WAYZATA BLVD, MINNETONKA MN [protected]
Phone: [protected]

Don't buy anything, including gift cards, without asking of it includes any type of "special" offer.
It's all a scam. Think how many people never catch the charges.

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abitohe
Watertown, US
Dec 19, 2008 10:56 am EST

WC VALUE PLUS HAVE BEEN TAKING MY MONEY WITHOUT MY AUTHORIZATION

I am just aware today (12/19/08) that I have been put on the same charges for several months (from June 2008). Every month this "WC Value Plus" charges me $16.95. I am really not aware that I have been signing up for their service. This is definitely a fraud. I just called them, and they canceled my membership, which I never applied for. They promised me to send some form for refund. I am not sure whether I will my money back. I do hope so. But, I also reported this, as you suggested, to the Federal Trade Commission at [protected] and file a complaint with them. I would also recommend people who have been victims of this, would do the same. Lets fight together!

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Bryan Penney
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Nov 24, 2008 4:46 am EST

We've been having money taken out of our account for awhile, but don't remember ordering anything from them. I don't know how to stop it, without canceling our card.

Anyone have any other suggestions, we're all ears.

Thanks,

Bryan Penney

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dianna newsome
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Nov 22, 2008 10:26 pm EST

DO NOT TAKE ONE ###ING PENNIE OUT OF MY ACCOUNT OR ALL HELL WILL BE RAISED. DO YOU SON OF ### PEOPLE UNDERSTAND. I WILL HUNT YOU DOWN AND I ALREADY HAVE A LAWYER AND TALKED TO MY BANK

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BILL SIGEL
,
Nov 17, 2008 11:57 am EST

WC VALUE PLUS

WHAT A SCAM THE CUST SERVICE AGENCY THEY USED TOLD ME THAT I DIDNT CHECK A BOX DURING A EBAY PURCHASE DECLINEING THE SERVICE THEREFORE I WAS ENROLLED... WHAT A SCAM I FILLED WITH MY BANK IF ANYONE HEARS ANYTHING MAYBE A CLASS ACTION SUIT PLEASE POST...

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mary
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Nov 10, 2008 10:19 am EST

This company is a ripoff-and the other writers are correct the service reps are useless-and there is no supervisor-I am glad I canceled and I will 1 way or another get my 2 $50.00 gift certificates--an 8 to 10 week process-to have to a turn around --beware-- this company should be put out of business-