Value Plus thru Bio-Molecular Solutions, Inc. / LivigenPromises not kept!

B
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I ordered via phone Livigen capsules from Bio-Molecular Solutions and I was charged $2 extra for Value Plus and something else that I don't recall. I received an acknowledgment from Value Plus and was to receive a $25.00 gift card. When I talked with Bio-Molecular to cancel further charges to my credit card, I explained that there was an option to print out a form to get my $25.00 and that I couldn't get it and they took info. on the phone and said I would get the info and would get my $25.00. Nothing - and when I tried to get value plus online, I was told to enter my subscription No. ([protected]) and it told me that it was an invalid No. I have located a form which I intend to send in but do not expect to get the promised $25.00. I might mention that when I sent online there were several complaints that came up about this same complaint. Please address. Thank you.

Responses

  • Da
    Daniel Jun 22, 2007
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    Although you are upset with the service, how did you enjoy the product? I am the producer of Livigen and would like to know hoe you liked it?

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  • Mi
    Mike Hatch Nov 08, 2007
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    Biomedical Solutions Promotions have the scam smell all over them. Apparently now BSP is hyping a new product called Proxene ES citing endorsements from a made up medical journal
    The World of Medicine Journal . If there is such a journal prove it to me by giving me the URL to its web site. There is the World Medical Journal which sounds very much like the World of Medicine Journal (what a co-incidence). The World Medical Journal can be found on the first page of a Google search of medical journals. The World of Medicine Journal can't be found anywhere on any Google search. So please provide proof of the existence of this journal and please provide the names of the Nobel prize-winning doctors who are raving about Proxene ES. I think the ES likely stands for the kind of person who would fall for this "miracle of life cure-all medical breakthrough - 40 times more powerful than any other enzyme treatment". This kind of person would be Especially Stupid or Extremely Senile or Easily Scammed. The BBB has a growing pile of complaints against Biomedical Solutions. Many people are saying it doesn't work but they're getting the shaft when it comes to getting their money back and trying to stop BMS from continuing to charge customer's credit or debit cards for a product they don't want.

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  • Je
    Jean Cornish-Davis Dec 03, 2007
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    I have tried to contact Biomolecular Proxene Es several times to stop them from sending me more supplies and continuing to debit my account. I cannot reach them on the e-mail address they provided, nor on the telephone number they provide, which is 800-671-3038. When I dial the number they keep saying, please enter your pin??? What pin? I tried putting in every number shown on the package to no avail. How can I get them to stop sending me unauthorized and unwanted product and to stop debiting my account.

    Thank you for whatever help you can give. My order number is: 102132. The address on the package is Biomolecular Proxene ES REG
    655 Mulberry
    Manteno IL 60950.

    My telephone number is: 856-293-0565.

    Thank you for whatever assistance you can give.

    Jean Cornish-Davis

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  • Ca
    carol car Jan 02, 2008
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    yes they wont stop sending or charging credit card my mom has taken 4 several months she is almost 70 she now looks and feels 50

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  • Le
    lena1lui Jul 05, 2008
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    Thank you for posting these complaints. I thought there was something fishy about Bio-Molecular Solutions when I received mail about Livigen and Proxene Es.

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  • Do
    Dolly Kaplan Jul 17, 2008
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    I appreciate your posting these complaints about Bio-Molecular Solutions, Inc. I suspected something was amiss when no price was not given for the "Memitol" that was advertised but showed three free gifts to be given for a "No-Risk Supply". Also, the company did not have a website and the literature had printing errors as if they were in a hurry or were careless. I will not be ordering any products from them.

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  • Pa
    Patricia Pierson Jul 19, 2008
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    Backup material that accompanied my order for Memitol was exclusively about Co-enzyme Q10 and neither anything called memitol or co-Q10 was listed as an ingredient on the bottle. I will be returning it if I find that possible. I will report on my success ASAP. Patricia Pierson

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  • Su
    Susieq2u Aug 05, 2008
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    I just received an offer from Bio-Molecular Solutions, Inc. of Mulberry Road, Manteno, Illinois for a product called Rejuvetol that is suppose to rebuild joints. Ingredients sound good: Collagen II, chondroitin Sulfate, Hyaluronic Acid, Glucosamine Sulfate, Inositol Hexanincontinate...this contains the unique, patented complex of Chicken Collagen from the sternum of chickens. I recently read an email with information from Weston Price advocating the old fashioned homemade broth...I made the broth using an organic chicken and simmered it as the recipe said and it was delicious. I believe this is the broth that used to actually cure ailments as it is full of many good things since you simmer the bones along with the meat like for 6 to 8 hours.

    Anyway, I have not read these negative posts regarding a company with the same or similar name and am leary of getting caught up in a scam that will continue to charge my credit card.

    any advice? The toll free number listed in the brochure I received is 1-800-261-5542

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  • Ca
    carl Aug 10, 2008
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    these ### HOLES call it(auto charge, or auto send) its the in thing now on the internet, once they get your credit card number, they keep sending and keep charging your credit card, and theres no way you can get hold of them, TO STOP THEM, i call my credit card complaintment Dept, and tell them not to accept any more orders from this co, and not to pay them anymore, let them know your very Angry and or tell them to close your act. temporily tell your complaintment dept that you didnt agree to this auto ship, and their STEALING from your card, and that you want to sue them, Then sue the ###...Even if you cant get hold of the co, your credit card Complaint dept can.then Sue them, their STEALING FROM YOU.

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  • Da
    DANTE SATOR Aug 30, 2008
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    I ordered Proxene ES on line but did not receive the product after 7 business days. I called up the given customer service number (1-800-671-3038) but I was asked to enter a PIN which I don't know where to get. I called up the number listed on my bank statement (1-888-330-4372) and found out that my order is not on their file. How the hell my account was debited for the order when the latter is not on their file? Where did my money go?

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  • To
    tom Sep 22, 2008
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    new ph number for bio-molecular 1-800-261-5542 from new adv.

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  • St
    Stan Milwee Oct 03, 2008
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    I, too, have ordered Proxene ES and the product did not perform as advertised. After quite a struggle I did get a refund.

    Yesterday I received a flyer on a new product they call "Rejuvetol". I noticed that they did not have any pricing or the number of capsules per bottle. I decided to call their "800' number. After a wait of about two minutes, I talked with a customer service representative named Cathy (Kathy?). After a short conversation and just before she got into her "pitch", I interrupted and told her that I only needed the cost per bottle and how many capsules per bottle. She was hesitant, but with a little encouragement ( like: ...'if you want to make any sales with me I need this before we go any further'...) she gave me the info... 60 capsules per bottle, regular price(before I got any discounts) $59.99 plus shipping and handling...

    With the recent flyer was an offer for two free gifts worth $49.00 plus a guarantee that, after 30 days of use, if it did not do what they said it would do send the product back for a refund plus $50.00.

    I thanked Cathy and terminated the call. It appears they are up to their old tricks again, because I can get the same product online for about $15.00 per bottle. Forget about getting off their mailing list...just toss their stuff in "file 13" when you get it.

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  • Ca
    Cathy Oct 30, 2008
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    I had a problem with them with the order for Peroxene. I was on auto ship and they skipped my order for a couple of months. I called the company to see what the hold up was and the customer service rep was rude. She told me the reason I didn't get my product was because my credit card did not clear. I told her that was not possible and if she could run my order while I was on the phone. She wanted to charge my credit card for the two months I didn't get my product. It was very difficult to get this woman to understand "I did not get any product" At that point she started talking down at me. I told her to stop talking to me that way and now I wanted to cancel my new order. It was a shame because I felt the product had helped me with my arthritis. Several months later I renewed my order, but for whatever reason, the product no longer worked for me. I took it for 14 months. I have dicontinued my auto ship. I took down a name and the date I did it so if they continue to charge my credit card, I will have to get ugly with them.

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  • An
    angela campos Nov 01, 2008
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    I was previously scammed by another company so when I got the mailout for Rejuvenol I immediately looked on the internet for any complaints regarding Rejuvenol. I threw the mailer in the trash after reading the comments. Thank you everyone who took time and effort to forwarn me.

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  • Ge
    Geraldine Fortin Nov 20, 2008
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    I refused any of their fancy prizes, etc. on the initial pitch and refused very firmly their autoship offer because I have been through these scams before. They did send me the 6 month supply I requested but it's expiration date was July of 2008 - one month after order. Nevertheless I continued to take the stuff - it has helped my skin immensely - not the arthritis - and a sore that would not heal on my forehead has completely healed plus the psoriatic arthritis scaling on my forehead has greatly improved. I wanted to order more but find the phone number has changed and one is asked to obtain a text message from them. Since I never use text messaging myself for anything I asked my grandson to help - he is the technology whiz kid. He jumped through all their hoops but no message has ever reached me. Upon receiving the product initially and discovering it was basically shilajit I found it can be obtained for a much lower price on the web. This same thing happened to me when I tried taking Microlaitin - another product for arthritis from New Zealand. The same sales techniques were used. That product did erase the pain but caused my mouth to go raw so I ceased it. To date Celadrin does the best for my pain and it can be obtained at any drugstore for a nominal price of about $20/month's supply - have found no side effects from it. My heart goes out to any of the rest of you that have dealt with this high pressure sales stuff. My resolve in the future is to hang up on them no matter what the claims are.

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  • Ki
    Kim Dec 02, 2008
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    I just moved in with my elderly parents to take care of them. I found out a week later they were scammed by this company's ad for Rejuvetol. My parents do not own a credit card, so they charged my mothers bank account $189 up front for a 3 month supply the first week of August. On Nov 14 they charged her bank account another $19.95 and on the Nov 20 charged her bank account yet another $39.95. WHAT kind of company is this?? Taking advantage of elderly? I called and told the agent to immediately STOP all bank account charges and refund that last 2 charges immediately!
    It is now Dec 2 and I've yet to see the credit on the bank account or the drugs that were supposedly already sent for us to refuse. WATCH out for these people.
    I will make one last call tomorrow then I will be filing a complaint with the IL Attorney General's office!

    0 Votes
  • El
    Ellie Mar 21, 2009

    Bio Molecular has a new product, ProxiStrips. Googled it couldn't find anything, but found this stream. Thank you for your time posting these comments. I have heard enough to know I don't want to set my self up for the rip-off that is sure to come. If it sounds too good to be true, it probably is!

    0 Votes
  • Ma
    Marge Mar 25, 2009

    I am so glad to have found this web site before I made a big mistake and ordered from Bio-Molecular Solutions. At our age we can't afford to get caught up in that kind of a scam.

    0 Votes
  • Ri
    Rich Mar 31, 2009

    I agree.

    0 Votes
  • Li
    Linda Apr 04, 2009

    Saturday, April 04, 2009
    My mother received a brochure full of exciting claims for Rejuvetol and offers for $250 gas card plus $250 worth of grocery coupons "For Free". I, too, found no price per bottle in the brochure, and called the number 1-800-424-5177. The salesman sounded young, was EXTREMELY pushy and mouthy, wasn't clear with info he gave when I explained I was writing it down to see which offer I could afford, and kept saying "Yeah" and using other slang which I found annoying. The whole way he talked made him sound rude and uncaring, out only to make a sale. When I asked how the gas and groc coupons worked, he didn't know, said something like, They just give us these offers..., no good reply, for sure. I have bone and joint pain, and was interested in help, so after concluding the call, looked at what I'd written, still wasn't clear on couple of things, called again and got same person. Had to wade through his mouth, insisting on exactly asking my questions, and got answers. I asked if there was a website and he said no. When I looked it up online, found these comments, and agree with them. So, I'll not run out and buy this stuff, hoping for relief, and getting only grief, instead. Thanks to all who wrote.

    0 Votes
  • St
    Stephen S Apr 28, 2009

    My girlfriend just got a mailer on Proxistrips. It is basically concentrated product from the noni friut. Folks ... do the ingredient research on these products. If you think the active ingredient has potential, then go to your local farmer's market, but the noni fruit, eat it for a month and see if there is any effect. Also, look at the credentials of the people behind the product. These guys have Phd's and "certificates" in nutrition, etc., and the website does not have the schools they attended listed. If they were not scam artists, they would proudly state where they earned their degrees ... these guys probably got them online from a nonaccredited school.

    0 Votes
  • Jo
    JohnQ May 06, 2009

    Wow! I also recvd a mailing about a product from this company called Zymetol, suppposedly a "Anti-Aging Immortality Formula". The brochure says that it too has been awarded "Two Nobel Prizes in Medicine" and also has the same free gifts of a $250 gas card, free binoculars, free "World of Medicine Journal" and a free 1 year subscription ot a Rx Health Benefits Card.

    I was just Googling about this amazing new drug that the brochure proclaims and came across this site, and I am sure glad I did first before ordering. I guess we should all remember the old adage, "If it sounds too good to be true... It probably isn't"

    I feel so sorry for all of you that have been scammed by this company, but I truely appreciate your taking the time to post your experiences for those of us that were considering doing business with them.. I'm definitely not going to be ordering now. Thanks.

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  • Gs
    gsgorka May 19, 2009

    Thanks to everybody for posting there experience with this company - it will help me to avoid a lot of problems,

    0 Votes
  • We
    wesley ashe May 29, 2009

    thanks to all you people that posted about the rejuvetol. I thought there had to be something when they never give the amount they were going to charge you or how many pills you got. I t just another ripp off like aciapure, trislim, for God sakes stay away from there deceiving adds

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  • Tm
    TMF May 29, 2009

    A friend provided me a marketing flyer for Rejuvetol and it looked interesting with interesting ingredients. I called and some woman answered and went into a hard sell pitch trying to sell me a year supply because that was the only way I could get the best price about $25 a bottle otherwise it was about $80 a bottle normally. The "free trial" supposedly cost $7.95 but came with an automatic shipping agreement for $40 a month. I thought that they were just trolling for credit cards so I refused and was tole that the offer only lasted 7 days. I went on line and saw a product with the same name which made me suspicious then I found this website which confirms my concerns. The current phone number that they are using is 800-424-5177

    0 Votes
  • Ro
    Rose Jun 05, 2009

    I ordered rejuvetol after receiving exaggerated brochure and paid $179, about @30pr bottle. This was about 9 pm in evening.I then decided to check it out on internet and read all the complaints against this co. I called back and tried to cancel and they said order had already been processed, to call customer service in the morning. I called at 9am CST was put on hold and disconnected twice, then was told the order had already been shipped, but I could put refused on box and send it back. I called credit card co and put them on alert. I was scared because a [redacted] claimed his cr. card had been charged 9 times & maxed out.. Svs lady told me that was because he was on auto ship.I have doubts about product itself because Vitaplus puts out a product by the SAME name with a totally different herb formula at i/2 the price.There are no outside testimonials of effectiveness on either product.Bio-Molecular Solutions does not have a web site and Dr. Ingraham operates out of Nassau, Bahamas.No email acknowlegement was received. Costco and BJ sell a liquid joint compound for $18.95 that has similar formula collagen, glucosamine and choindroitin which I have taken for 3 yrs.Liquid products are more absorbable. I will stick with theirs because I donot trust honesty of this company.

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  • Ad
    Adee Jun 16, 2010
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    Today received Unsolicited Bio=Molecular info & solution in a bottle for anti-aging. They referenced Stanford University, U.S. Government National Institutes of Health, National Institute on Aging, CBS, NBC, ABC&CNN. So I did a fast web search and nothing even close to what they were claiming. See below for what Stanford Medical says. Now I've read all the above, it's definite they are scamming

    2008 SPRING - Stanford Medicine Magazine - Stanford University ...
    However, researchers hasten to add that we don't yet know how to alter human aging. All of the so-called anti-aging products now on the market are snake oil ...
    stanmed.stanford.edu/2008spring/science_of_aging.html - Cached

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  • Av
    avid55 Jun 19, 2010

    My father-in-law just received a brochure from BioMolecular Solutions in Manteno, IL. Dr. Ingraham is the spokesperson for the product Rejuve-A-Joint. It does look tempting but after doing some internet research and stumbling across this site while googling for the company's web address which we couldn't find, we won't be ordering. This site just saved us a bunch of credit card hassle I'm sure.
    Thank you.

    0 Votes
  • Ve
    Vena W Jul 11, 2010

    I received brochure from BioMolecular in which they are selling "Rejuve-A-Joint", which sounds like the descriptions I'm reading here for "Rejuvetol". Same glowing descriptions as what I'm seeing here, different phone number from those I'm seeing here. To me, this is a MAJOR RED FLAG. Thanks to everyone who took time to post their experiences. I appreciate the fact that though so many of you had problems, you were nice enough to share, and keep others from making a mistake.

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  • Ru
    Rugs Jul 30, 2010
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    I was skeptical about this Rejuetol myself at first but I was told I needed a knee replacement surgery so this supplement was my last hope.Keep in mind that I had a torn meniscus and couldnt walk at all for one month.After that, I got walking again only to learn that I had a bad limp.It progressed to get worse .After 3 years of limping, I decided to have the surgery, but then I saw this ad for Rejuvetol and figured Id try it first.After 30 days of taking it, I felt much better so I ordered the 6 pack at a better price.Im so glad I did.I quit limping after 4 months and feel 150% better after taking it for the past 10 months.
    If anyone has any doubts, forget about them.It works.Just make sure you order the correct bottle of Rejuvetol, It has a picture of a human shoulder on a blue label bottle.DONT go to another site that has the same name on it and sells it for $15.All that is is some other type supplement, beware, thats not correct one for real joint pain!!!

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  • Ca
    CarrieInsight Oct 09, 2010
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    I have been noticing each month that we are being charged $29.99, twice, on our charge account (total of $59.98) for a product called BMS PROXENEES with a phone number beside the product - 800-6713038.
    We have not received any such product. Neither my husband nor I have ordered such a product. I called the number given, and the man who answered said their computers were down, and he said I would have to call back Monday. (Today is Saturday.) I feel this is indeed a scam. I intend to contact my credit card company to tell them not to honor any more charges from that company or any product by the name of BMS PROXENEES. When I asked what the product is he said it was an herbal product. When I asked him what it was for he said it was for several things, like: arthritis, memory, immune system, etc. Thanks to all who have taken time to share their experience with this company. It doesn't sound good, to say the least.

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  • Ma
    MAX RAJ Jan 12, 2011

    All you losers, I have tried Proxene ES one of the product from Bio Molecular Solution it is such a great product, I have 4 GF and having fun all day and night. I can't explain it in words how much energy it has given to me. I used to be a guy always falling sick and catching cold but after taking this for 7 months now I have never fallen sick and caught cold. I am rocking at my work got my promotion this week. This product is really good and It made not only look younger but feel at least 20 younger.

    To all those negative comments I promise you should have never tried the product or you didn't have enough money to order it... It is like the FOX SAYING OH THOSE GRAPES ARE SOUR...

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