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Value Plus

Value Plus review: This is a huge scam! 17

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12:00 am EDT
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I was charged $19.95 by W/C Value Plus for nothing. I have no idea where this charge originated, but I sent a complaint letter to Hopkins, MN and was finally issued credits for over $200.00. How did this happen? Others have had the same problem. This is a huge scam! Please investigate and reply to me at [protected]@cox.net. Thanks.

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The complaint has been investigated and resolved to the customer’s satisfaction.

17 comments
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karla swafford
Sep 09, 2006 7:28 pm EDT

I had the same thing happen to me. can you help me fix this. What did you do to get your money back?

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Mercy Borrero
Sep 28, 2006 1:32 pm EDT

They have been charging me since 08/29/06 and i dont know who they are.if you have a number that i can call i will appreciated. Thank you.

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Jerri Rabun
Oct 06, 2006 5:14 pm EDT

I also was promised a $40.00 Gas Rebate form Value Plus, but can't get on the website to claim it as their letter stated.

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David Hilyard
Dec 11, 2006 4:45 pm EST

This has happened to us before.

The charge was for 19.95 and it occurred each month for 3 months.

Finally called the '800' number on my statement and got the dog and pony show.

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Kevin
Jan 19, 2007 7:41 pm EST

Hello, the customer service number is Value Plus at [protected], you can call them too cancel and they will issue you a refund. Best of luck.

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Bryan Slack
Dec 19, 2007 11:47 am EST

I just found a pending charge from these people on my Bank account. I went to thier website and called the customer service number. After a small wait i talked with a customer service rep. Before he could get any information out of his mouth i sternly told him that his company had 24 hours to remove the pending charge from my account or he would be talking to my lawyers the next day. He then became very cooperative. I can not stand companies like this. All they have ever been is a rip-off! I don't blame the employees, hey they have to make a living, I blame the people who start the company and the inadaquate laws to govern these companies.

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Sandy Loughridge
Jan 30, 2008 11:11 am EST

To All the people who was bill for this you can call [protected] an they will remove any charges from your account. I was scammed for this to an I read many complaints about this an I just couldn't believe what I was reading, but I just called them today an they took the charges off. I think they got scared because of all the people who complained an said they were going to get there layers involved.

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Karen
Mar 18, 2008 12:43 pm EDT

I just noticed this company was taking $16.95 per month out of my account for two years. I called and the first person hung up on me, but the 2nd person was very nice. She said they were sending me a form out and she guaranteed me I would get my money back. Will I get my money back?

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Karen
Mar 18, 2008 12:44 pm EDT

Oh nevermind just saw the post above me. I was very upset and didn't see it.

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Kevin
Apr 08, 2008 12:30 pm EDT

I am in the process of taking a legal action to remedy this situation.
I just found out that like the rest of you, I also got scamed! And that this company was haeen taking $16.95 TWICE a month since November of 2007. And I only found out about it on Saturday. There was a $16.95 charge on my statement. I called the bank and asked what it was from. They said it was from WC. Express and gave me the phone number to contact them. Of course when I called, they were closed. And the website the voicemail provided me with was a fake. My daughter went ahead and googled the 1800 number and brought up all the complaints against this company. After reading them all, I called my bank up and sure enough, I found out that they started taking money out back in June or 07 and since November it's been twice a month.
I finally got in touch with somebody at the company yesterday (4/07/07) and they said they would cancel my suscription. I asked how could they cancel something that I never signed up for in the first place? No response. I asked what the so called membership was for. And she said that I was signed up for two discount services but wouldn't tell me which ones they were.However, she did tell me that one was for discount travel and the other was for discounts for dining and gas. First of all, im disabled and get around in an electric wheelchair. Why would I ever sign up for something for discounted gas?
This is B.S. Almost a year of this, and I haven't recieved one letter or anything else from this place.

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Seyra
Muncie, US
Apr 08, 2009 9:52 am EDT

This is the biggest scam I have ever seen. I stupidly order edthe Crunchless Abs videos as seen on TV and guess what...automatically enrolled in identity theft. They charged me for the tapes and then enrolled me in some repeat mailing that they charged me $40 a month for. I canceled that and then they proceeded to charge me 19.95 every month since January. I just got into a heated argument with them and they agreed to stop charging me, but claim they do not have the authority to reverse charges. I canceled my debit card immediately. I think we need to file a class action suit against these people. They charged money and never delivered any service whatsoever. Not even an email. Who in their right mind would pay this money willingly to a service that does nothing for them. I want to see this kind of service shut down. I work hard for my money, they scam people. It is a sad day in this country when we become complacent and allow this to happen to ourselves as well as other citizens. Anyone interested in actually challenging the system and reclaiming our rights as consumers? What happened to the customer is always right? email me...seyrahughes@hotmail.com

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DavidS1
Downers Grove, US
Oct 28, 2010 5:49 pm EDT

Not only does this SCAM seem to go on endlessly, they have claimed to Chase Bank that there is a contract that we agreed to and are supposedly sending. We changed bank accounts, and now Chase is charging our new account. We are going to switch banks. Just let them try to find us then. Tell everyone you know that this all came about because we ordered the Montele Williams endorsed Juicer system, then started getting workout videos, and now after 6 months find we are part of Value Plus, which we knew nothing about, not even how to use it.

How can the consumer protection agencies allow this to continue. We have reported this activity to the State Attorneys office, and the consumer fraud office for our state.

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Dyarla Burns
US
Jan 09, 2023 10:30 pm EST

I received a notice in mail,of 500.00$ in gift cards,to be in reserve for me if I pay 3.95$ shipping.and I wanted to pay but looked at the website,and everyone's unhappy.is this a true site?as I have no idea if this is a scam,they gave me a phone number of [protected]

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Veronica Ponce
US
Aug 26, 2023 10:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I sign up for value plus in June of 2023 and they were supposed to send me a $200.00 gift card in which I never received. I waited the 14day as required but still never received anything from them.

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Micheal LBarnes
West Memphis, US
Aug 28, 2023 12:49 pm EDT

Valueplus didn't give a change to reconsider my value plus membership I called 2 times for it And were told that could not do

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Micheal LBarnes
West Memphis, US
Sep 03, 2023 9:30 pm EDT

Dear hi How are you doing All I can say is I never have a gift card from you could use it and didn't take my payment on first time open to the program to you

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Joe Gutierrez
Las Cruces, US
Sep 09, 2023 9:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Valueplusonline.com doesn't exist anywhere and they didn't keep their promise but did charge my debit card a fee

  1. Value Plus Contacts

  2. Value Plus phone numbers
    +1 (866) 314-2418
    +1 (866) 314-2418
    Click up if you have successfully reached Value Plus by calling +1 (866) 314-2418 phone number 1 1 users reported that they have successfully reached Value Plus by calling +1 (866) 314-2418 phone number Click down if you have unsuccessfully reached Value Plus by calling +1 (866) 314-2418 phone number 0 0 users reported that they have UNsuccessfully reached Value Plus by calling +1 (866) 314-2418 phone number
    100%
    Confidence score
    Customer Service
    +1 (800) 475-1942
    +1 (800) 475-1942
    Click up if you have successfully reached Value Plus by calling +1 (800) 475-1942 phone number 7 7 users reported that they have successfully reached Value Plus by calling +1 (800) 475-1942 phone number Click down if you have unsuccessfully reached Value Plus by calling +1 (800) 475-1942 phone number 0 0 users reported that they have UNsuccessfully reached Value Plus by calling +1 (800) 475-1942 phone number
    100%
    Confidence score
    Cancel Your Membership
  3. Value Plus emails
  4. Value Plus address
    PO Box 5265, Hopkins, Minnesota, 55343, United States
  5. Value Plus social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 10, 2024