Menu
Write a review
File a complaint
Waste Management [WM]

Waste Management [WM] review: Lazy and malicious

K
Author of the review
12:10 pm EDT
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My appointment was scheduled for this morning and the dumpster is on the street. Parking is relatively limited due to it being a residential neighborhood. The driver was unable to make the pick up because my truck was parked on the street in front of the dumpster. Instead of knocking on our door to make contact with someone the driver drove off. Now I’m being charged an additional $335 for a second pick up day. Do not go with this company! I tried calling customer service and they were zero help.

Waste Management [WM] response
Apr 09, 2025 1:37 pm EDT
Waste Management [WM] customer support contacts
Phone numbers
Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

File a complaint Write a review
View all Waste Management [WM] contacts
Hi, Thank you for the feedback. We work hard to provide the best service at the best possible price. We are sorry to hear we fell short of your expectations.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

0 comments
Add a comment

More Waste Management [WM] reviews & complaints

Waste Management [WM] - Scam charges 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Overcharged 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Unreasonable cancellation fees 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Ethics 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Trash pickup Hebron Woods Shepherdsville, KY 40165
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - garbage service and customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Dumpster removal
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Trash Pickup Service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Waste Management [WM] reviews and complaints