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Waste Management [WM]

Waste Management [WM] review: Lazy and malicious

K
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12:10 pm EDT
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My appointment was scheduled for this morning and the dumpster is on the street. Parking is relatively limited due to it being a residential neighborhood. The driver was unable to make the pick up because my truck was parked on the street in front of the dumpster. Instead of knocking on our door to make contact with someone the driver drove off. Now I’m being charged an additional $335 for a second pick up day. Do not go with this company! I tried calling customer service and they were zero help.

Waste Management [WM] response
Apr 09, 2025 1:37 pm EDT
Waste Management [WM] customer support contacts
Phone numbers

+1 (800) 796-9696

Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

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Hi, Thank you for the feedback. We work hard to provide the best service at the best possible price. We are sorry to hear we fell short of your expectations.
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  1. Waste Management [WM] Contacts

  2. Waste Management [WM] phone numbers
    +1 (800) 796-9696
    Click up if you have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 1 1 users reported that they have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number Click down if you have unsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 3 3 users reported that they have UNsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number
  3. Waste Management [WM] emails
  4. Waste Management [WM] address
    800 Capitol, Ste 3000, Houston, Texas, 77002, United States
  5. Waste Management [WM] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2025
Waste Management [WM] Category
Waste Management [WM] is ranked 1 among 48 companies in the Waste Management category
#01 Waste Management [WM] Waste Management [WM] #02 Republic Services Republic Services #03 1-800-GOT-JUNK / RBDS Rubbish Boys Disposal Service 1-800-GOT-JUNK / RBDS Rubbish Boys Disposal Service #04 Waste Connections Waste Connections #05 Shred-It, a Stericycle Company Shred-It, a Stericycle Company

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