Walmart
reviews and complaints

Today, Friday, October 1st, 2021, one of your employees accosted me while I was shopping at Walmart in LaVale, MD. The employee's name is Lindsay Robinson, and she was working when the incident occurred. I initially passed Ms. Robinson, and she gave me a nasty look, but I just kept walking. A few minutes later, Ms. Robinson purposely sought me out with the intent to harass me. I was looking at cards in the Hallmark section when she approached me, cursed me out, called me hideous, and suggested I should "take my nasty self off a cliff". This entire incident was very upsetting for me, and I would certainly hope your company holds employees to a higher professional and moral standard. Ms. Robinson's behavior was inappropriate and unprofessional. The managers at Walmart were able to pull up video evidence of Ms. Robinson verbally assaulting me. The manager's name is Melania Miller. I hope that you can take care of this situation and make it clear to Ms. Robinson that she cannot behave in that manner in a professional setting. I also hope that, in the future, you can find better, more professional employees who possess integrity. Thank you for your time.

Yukon, Neighborhood Walmart - Really pissed that the Yukon Neighborhood Walmart didn't have a single check out open. Forced us to either check out ourselves or walk away leaving our full cart there for them to restock. My wife was in a neck brace because of a recent neck surgery. I complained to the attendant standing there WATCHING us checkout and to the 2 (apparent) supervisors at the front door. Customers at the nearby scan and go stopped what they were doing to listen and agree with my RANT. We keep going back because it is so handy but I've had enough. They won't miss my business but every little bit adds up. Half way through our check out, they did open one checker.

I ordered an upright freezer. It was delivered one day late by FedEx.( Just left in hallway outside door) The box was smashed and ripped. I never would've accepted it. It was dented, but being desperate decided to keep it. It would not turn on. The dial and insert was missing. Packed it up and called for a pick up. Was told Wednesday between 10-2pm. But Today, (Tuesday) we get an email now it's Thursday. In the past 3 years this was my second attempt to order something "oversized". This was 108 lbs. The other item 100lbs. We are seniors and not able to move these things easily. They did this the last time too, just not showing up for the pickup. We had to pay $40 to have someone take the last item to FedEx because Walmart holds your refund until they make you bust. Now we are unable to purchase elsewhere. We, as usual are at their mercy. Walmart will never, ever be any competition to Amazon! That company actually helps people unlike Walmart makes you jump through hoops. Never again!

Return half&half container not expired . Also return heavy cream not expired that . They both were going bad . Walmart brand . The neighborhood Walmart 9526 Military West ( San Antonio ) refused to replace it . There excuse was I didn't have receipt . That that was there policy . The other was one of containers was less than 1/2 yet The other one was almost full . The point is that there's a reason for expiration date . What's the possibility that this products stayed out longer before being refrigerated. I do think that Elisia manager refused me due that we had a confrontation before . That is no reason to hold grudges . I've returned items before with no issues . I return 2 bags of green beans that were going bad had no issues with management that day . I feel if I spend money on a product. I want to get my moneys worth ( I left the products with them .) The other individual that was at customer service was Sonia AT.

Greetings I am an emploee at store 1193 in Monroe La. This email is directed to all of the offices from CEO to the janitors at The Corporate Offices of Wal mart Corp. As a human being first and foremost and live in the country of The United States for America these so called mandates that Mr. Edwards is imposing on our state of Louisiana is NOT a law, it's against the Constitution, and against our Bill of Rights. So my question is WHY are all of you at Home office enforcing these illusions of just make believe, when you know good and well your company can and will be sued when the smoke clears from this illegitimate Biden Regime in Washington and again you know I'm right on this issue also. You see I am also a born again child of the Most High God Jesus) I am obligated to his laws first then the law of the land (Constitution). You see I do NOT steal from anyone, I do Not lie and I do NOT cheat, and there's much more that I do NOT do because Gods word teaches me NOT to do them. Now the Constitution is the Supreme LAW of the Land. And baby I stand just as strong on this as Gods laws. I'm requesting that you WAKE up to these illusion of this imaginary so called mandates (Command NOT law). and that this company does not try to manipulate, intimate or FORCE your employees any longer to wear mask that DO NOT protect anyone from anything much less a virus. And most importantly violate the rights of of your employees by saying you have to take these jabs that are an Experimental drug and you already know that too. If you want to be experimented on hey you go right on ahead and you make that decision for you and all of your family but DO NOT even think about saying this company has the right to make any decisions on my health that by the way all our medical is protected under what? Yes hippa laws.. You also know these mask and jabs are a very high profile situation and yes the public knows it is Political Propaganda to benefit the Democratic Party. Let me say that I know some things that all of you way up at HO don't and that is IF you pursue this Unconstitutional, unlawful acts of the mask and jabs that you will lose more than you will gain and that will consist of manpower, reputation and financially. The majority of the customers and employees wants The Wal Mart Corp to not commit these acts of crimes against humanity BUT to stand up as PROUD Americans and proud of what this country was founded on by our forefathers and say NO we will NOT commit treason against this country and our fellow Americans that have worked in our store and made you all the Millionaires and Billionaires that you all are. I see Walmart is struggling to keep employees and have been since this propaganda hit the whole world last year.. And you know it will only get worse with intimidation for employees on the jabs. Who knows all of you at HO may have to come and run the stores before it's all said and done. I can honestly say there are more Americans against this jab than for it.. Somehow I don't believe that if Mr Sam Walton was alive right now that he would even remotely give in to a corrupt organization to inflict in humane acts against his employees. You see he was a man of integrity and many respected him and it was HE that built this company! Thank you so much for your time, and I pray that your conscience will help you to make the right decisions for your company that is always according to Gods laws and The Constitution of the United States for America! God bless America 🇺🇸 Patricia Sepulvado

Order # [protected], Newburgh, Indiana 47630. Monday Sep 20, 2021, picked up between 4:00 PM CST and 5:00 PM CST.

All of our orders have substitutions, we understand the need to do so sometimes but we have gone in the store IMMEDIATELY after picking up our groceries to find the products concerned in stock! Why is this ?

Are there any adults auditing your runners ? There needs to be.
Some items are not included in our orders, no substitutions either.

In closing, Do you think it's possible for your young employees to handle and load the bags as a consumer would ? Sour attitudes seem to be the norm for your delivery runners as they throw bags into the vehicle.

Walmart didn't honour it's commitment. Case in point my Order# [protected] (June 17th order). Walmart upgraded my Ps5 digital order to disc version for free to compensate for a goof up on their part which is fine. Then they did not ship it and delayed this order. On calling them they said they can't tell when the order will ship and gave me discount as compensation. After keeping me waiting for 3 months they randomly cancelled my order(around August 25th). Their website order history says that I cancelled it!? Which is incorrect. Then they cancelled my second PS5 Order# [protected](August 12th order) again for no reason. 
Very disappointed and frustrated with Walmart CS. If would like them to ship my current active ps5 order(Order# [protected]), which by the way is also delayed, at the same price as my first order(June 17th Order# [protected]). 
That would be the right thing for Walmart to do.

After being hung up on by your alleged "customer service" drones. I am going to try this fiasco. I pay your delivery fee. When I ask for no substitutions I mean it. You delivered 2 packages of Hillshire Farms Little Smokies that I don't use. Now I'm told I have to take it back to your Main St. Suffolk, VA crap show store that I have refused to walk into for over two years. OK - that's it for me. Please refund my delivery fee as I won't be using it. I'll take these back but that will be our last transaction.

Ordered PS5, shipped via Lasership. Lasership said item was delivered. It never arrived. Based on a quick google search of how sketchy/bad Lasership is I assume someone in their company stole the item. Contacted walmart.com "help." They kept trying to issue refund, and not provide the item that was paid for. It took five-six tries via the on-line lottery to get the item. Order number was [protected]. Investigation number is [protected].

Have not been able to complete a grocery order for pickup since new website went live. Keep getting messages -"we're experiencing technical difficulties trying to fix, be back in a flash;" "can't add items to cart, try again later", etc. There is extended buffering time when trying to select an item. The previous system worked effectively and efficiently. I don't need colored graphics, nor you to preload my cart with items I've purchased before. If I want to buy non-grocery items, I could quickly use the other site. This is a big time "FAIL". Will change grocery stores if this isn't remedied soon.

I have been trying desperately to change my email address. Seems NOBODY knows why I can't... I get verification numbers, type them in and it constantly goes back to my personnel information page... I would REALLY LIKE SOMEBODY TO CALL ME AND HELP ME (somebody who knoes what is going on) Customer Service personnel have no idea how to help and I am tired of being on hold for hours and hours!

Bought a cell phone from Aberdeen MD Walmart. Have to return it-- doesn't work with Total Wireless, my carrier. IT'S IN a Total Wireless box but doesn't work with Total Wireless ? PER TOTAL WIRELESS? Whatever. So I call to see if I can return without the box as it got ripped. NO answer, over 100 rings. ALL depts. and customer service NO ANSWER. I call North East MD Walmart to see if I can return it there without the box. NO answer in Electronics 100 rings, finally an answer in customer service after 23 rings, she left me on hold for 14 minutes to get this answer "I don't know, and nobody else here does, take it back to Aberdeen" WALMART HAS BECOME A BIG FAT JOKE. Just ask all the people in line on a Saturday morning with -2 cashiers and 25 other employees in vests leisurely walking around everywhere else in Walmart PRETENDING TO WORK.
Yall better get it together because low price isn't everything. I know I've reached MY limit. And I know what I hear when I'm in those lines. SEE YA.

September 14th 2021 I attempted to order a 55 inch television from Walmart that was advertised on the web for $40 when placed item and cart the price change to 418 and tax. I then contacted Walmart with Stan I spoke with a gal whose name was joshina and was assured not only was that a mistake on the web but the mistake would be corrected and rest assured and promised I would get that price honored well two and a half hours later and being passed around from person to person and being called a liar and told there's no transcript at all of me ever contacting them and what other policies they have which are quite ridiculous policies one of them being they can change the price of the cart anytime they want I was hung up on for using profanity which I never did use profanity I told the girl that she was a liar because I caught her in several different lies then asked to speak with her manager at which time she yelled at me told me I was using profanities and hung up after that I had received emails from gentleman named Mohammed and a gentleman named Kevin who would only quote policy it had nothing to say about the mistake on their part or the fact that one of their employees had promised that I would get this price that Walmart always stands behind their mistakes but again just read more and more policy this is absolutely ridiculous. I myself work in sales and I know the definition of bait and switch this is definitely bait and switch something they do several times a week I know and I've been victim of it more than once this needs to be fixed

I purchased the cookies on 9/11/21 bit into the cookie and it was stale as all get out, turned the package over they expired 9/30/2020. Now I have to go back to Walmart where there will be bit of a language barrier which will make this experience that much more of a burden. I have noticed that the quality that Walmart in other parts of the US has suffered in this part of Texas. Walmart you have to do BETTER.

I have just been in Walmart for the last time.

When I was ready to check out there was not a single register open. I asked an employee about it and was told I would need to use the self checkout. I responded that she will need to put all the items in my cart back on the shelves because I'm through with Walmart. I just left the cart where it was and walked out...something I never imagined I would do.

Sam Walton understood that Walmart needs their customers...the customers don't need Walmart.

I refuse to give my business to a company that cares so little about their customers.

I purchased lifetime tire rotation and balance on tires I had installed at the Scottsbluff, Nebraska Walmart store. I have moved to Englewood, Florida. I took my car to the Englewood, FL Walmart about 4 years ago and had the tires rotated and balanced. The tires have less than 8, 000 miles (an estimate) on them. The tires are on a 1977 Mercedes Benz 450SL that spends most of its time in my garage. I went to the Englewood, FL store today to get the tires rotated and balanced. A person (apparently the manager in charge of the tire department for the day) spoke with me. He wanted to see the original paperwork on the purchase of the service. I have it somewhere in the car but the last time they just looked it up in the Walmart system. While I was looking for the paperwork, he stood back and said "I CHECKED THE DATE AND WE WON'T TOUCH THEM." THEY ARE TOO OLD.

The tires are in great condition and the car has been kept inside and the tires have no signs of deterioration from weather or age. The service is supposed to be performed for THE LIFE OF THE TIRE. He said my tires had a date of 2012, and he wouldn't touch them. I went to the Walmart website and didn't see such a restriction in their description of the lifetime rotation and balancing service, in fact it says LIFETIME, Life of the tire.

After I got to the gold level, I joined one of the deals to get to the last level and the prize, but I'm not getting recognized as doing so, I am loathe to keep on making deals and not getting the credit and therefore the prize if I just keep getting ignored

On Sept. 9, 2021 at Walmart 35 Plaza Dr, Tamaqua, PA 18252 I spoke to Ian & Chrissy a manager. I needed to purchase a modem & I'm tried of running to Walmart only to find it isn't in stock. I was told to call. I did & I asked if they will hold the modem until I get there. I was told no they can't. I asked if I buy it online am I sure to get it? I was told no if someone buys it before a customer rep picks it out. I offered to pay by c.c. over the phone I was told no. Then I asked if they would price match the modem being it same day pickup & sold by Walmart & was told no & told they couldn't see it. After awhile Chrissy found it & said yes I found it & will match the price but I can't hold it. I went to St. Clair, Pa Walmart & bought it there no problems. Later I called Tamaqua Walmart back asked to speak to a store manager & got a very cocky manager I spoke to the day before I think his name was Ed. He told me go file a complaint & laughed & when I asked did you laugh he said no. On Aug 28, 2021 a lady working in fabric was very rude threw her hands up & said do you want the fabric or not? I asked to speak to a manager her name was Tiffany in St. Clair Walmart she said all we can do is cut the 1st yard off & give you the next I said that's all I wanted in the 1st place. After today's episode I called to complain to a store manager there & I got Tiffany again & she said I came right over & that issue was taken care of. I told her I did not tell you what your employee did she said yes you did & that was handled. My wife can confirm Tiffany knew nothing of how we were treated. The only thing that was handled was we didn't need to take the 1st yard of material covered in glitter which we were told to clean off. This is not the first time & things are getting worse with Walmart. I've reported issues to 1-800-Wlamart to only have a manager call listen & act like they didn't care. With Walmart going cashless & checkerless we along with many others are discussed with Walmart & it's employees & will shop somewhere else. Walmarts new polices are also a turnoff along with returns closing at 9pm. Check soical & you'll be sure to see Walmart meme expressing everyone's discuss!

I am a veteran and went to my local center to order a pair of glasses. I was just there yesterday and didn't have a mask on. I have a document medical reason that I can't wear one. Anyways I went in and was stopped by ginger burnes vision center manager. She told me I was not allowed in the store without a mask. It was health department mandate. I tried to explain why without having to go into my personal medical records why I don't wear a mask. She said she didn't care and for me to come back after the mandate is lifted. I tried to tell her the county mandate states if you have a medical reason you don't have to wear a mask. And by the way I am a industrial hygienist and licensed by health and human services and have been for the last 30 yrs. So I think I do know what the guidelines say. Its is even posted on the front door to the store. She then advised me the the vision center was not part of walmart and she sets the rules for her store. This was the rudest and most unprofessional person I have ever encountered. So is the vision center part of walmart or not and does walmart condone this type of customer service?