Menu
Write a review
File a complaint
Walmart

Walmart review: Customer service

B
Author of the review
3:53 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

On Wednesday, 4/19/2023 at 20:10. I spent 101.00 dollars at your store 2911

53rd Ave East Braden River, FL. 34203. TC F581F3664372206AB, terminal [protected]. It was a self-checkout. I rang one item in twice.

ON 4/19/2023 AT 20:10 I went thru self-checkout and rang in item in twice I waited for assistance as 4 employees were busy talking and giggling. One of them finally assisted me after I yelled excuse me, she was not pleasant. She told me to go to customer service. I went to customer service, which was closed. An associate was pleasant and helpful and called a manager to help me. A manager came, I showed him the double ring and without a word started opening my bags. I asked him what he was doing and he said, checking your bags to see if you only had one. Now I felt like a thief. Another manager came up and says who are the problem. Now I am a problem. In one visit I was

1. An inconvenience
2. A thief
3. A problem

Desired outcome: Apology, more training for staff

0 comments

Add a comment

More Walmart reviews & complaints

Walmart - Gift card 95
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart - Site to store misleading on actual delivery time 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart - failure to fulfill obligation of agreement 49
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walmart - falsely arrest 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Walmart reviews and complaints