When going to pick up my pictures I was informed that they had not been ordered on time, and were still not there after two weeks of waiting. So I check back the next day, and the guy tells me that a box of them came in but that he wasnt going to open it to see if mine was in there. I said alright well i'll just try again later, and he got a complete attitude with me and said well i'll put you on hold and you can wait for me to do what I need to do and then i'll get back with you at some point. On hold? Is he kidding me, it made me want to drive down there. The next day I go in there to see if by some chance they have arrived, and am greeted by a huge line of people in the studio, and guess what no studio employee. I guess they just went on break and never came back, and the sad part is that all the people in line before me had appointments and had been waiting over an hour for someone to show up. I still have yet to get the pictures I paid for. I am completely unsatisfied with this portrait studio, and will not be using them in the future. They need to go over their customer service skills.
My eyeglasses frame made by titanium was broken at sep 2008 while I cleaned lenses, which was bought from walmart in jan 2008. I asked them to replace it and they said that the frame warrenty had only 60 days. I complained it to them to make no sense because the previous frame I had had kept more than 3 years. If anyone knows the only 60 days warrenty of a frame who buys it at walmart? Even worse they suspected me to buy it there while they found my information from their system, i.. E. They found my info but they said that they didn't have my purchase record. I had bought it only once at walmart.
I doubt that the frame may had a fault from the beginning because people know titanum is very flexible as well as very strong I complained them to mention the such a short warrenty policy before I bought it and they said you didn't ask it. What on earth is it? Is it walmart customer care? It's not acceptable nor has common sense. I'll have further action to correct it.
Also eyeglass is very important to protect eyes. Malmart warrenty policy and attitude to customer should be changed.
I have been a proud Walmart shopper since I was a kid, but on Black Friday all of that changed!! Walmart...
I have been writing checks for 25 years and never had a bounced check or any other problems. Today I wrote a...
This is the worst i have seen yet walmart! I want to file a law suit against you suckers. I bought this card for a very important reason!!!
During the thanksgiving day sale there were "Riders" jeans on sale for 8.00, all sizes including plus sizes. The add showed only a pictur of the blue ones and I needed black (for work). I had been checking Walmart for my size and they had been out of them. Well when I went at 5:00 in the morning the day after Thanksgiving I went to the dept. for my size clothing and they did have my size but I wasn't sure if the black ones were on sale. So I took a pair and scanned them and they scanned the regular price. I thought well the black ones must not be on sale but I needed them anyway so I bought 2 pair at 19.96 each. The following Monday a girl I work with said she got her black ones for 8.00 so the next day I went to Walmart and found the same EXACT jeans I had paid regular price for 8.00. They were located in the juniors dept with all the other jeans that were 8.00. I went to customer service and explained the situation and the lady there told me to bring in my receipt and I would get a refund. So 2 days later I did (they still had the jeans for 8.00). I was told the jeans I got from the plus size dept were not the ones on sale even though they were the same EXACT jeans, they had different numbers because the ones on sale were purchased specifically for the sale. I feel like I should have gotten the sale price no matter where the jeans were located in the store. They were the same product in 2 different locations at different prices. I also recently picked up a DVD that had a whole center isle of the same movie with a sign that clearly said 16.96 but when I got up to the check out it rang up 19.96. I was told 19.96 was the correct price so I went back to the electronics dept. and the sign was there, 16.96. I was told that they could not override the price on movies anymore.
I am very upset with Walmart right now but I live in a small town with the next large city an hour away. I like to try to keep my business in our town but if I have to I will go to the larger city and shop. If there was a competitive department store for Walmart in our town that's where I would shop from now on. This is not the first time I've had a complaint about this store and have spoken to managers but it doesn't do any good. Walmart advertises they are the comsumer friendly store but I'm beginning to wonder about that!
My wife received a Walmart moneycard as a gift. Some gift. She followed the instructions to activate the card by phone. She discovered she needed information she did not have. She contacted the giver and got the activation code from the receipt. She tried again. It was a no go.
She turned it over to me. (I should have known what a nightmare this would turn into.) I tried activating on-line twice. The first time it needed more information than I had. The second time, it stalled at step 3 of 5, and restarted twice.
Walmart has the money and everyone else associated with the card got screwed.
My wife called Walmart. Their comment was they never heard of anyone having a problem with walmartmoneycard.com. Yeah, right.
My elderly mother and I went to the Front Royal Va Wal mart on Thanksgiving day and it was bad. We wanted to...
This evening I went into our local Wal-Mart (Wilmington ohio) with a Target ad. Target had some movies on sale that I wanted to purchase as Christmas presents for my family. I got the movies took them to the checkout with the Target add. The front end lady called the manager to ask if it was alright. She came back with I have good news and bad news. Im allowed to price match for those movies but I'm not allowed to price match the Target add because it's over 30 miles away. Well the nearest Target is 25.8 miles from our Wal-Mart. So of course I asked to speak with the manager. I have had them price match a Target ad more than once. At first the manager said there isn't a Target within 30 miles. Once I had my husband mapquest the nearest Target he then changed the story to "we dont and wont price match Target"... then he changed his story again and said well if u want to come back tomorrow and ask the electronics department manager you can. I asked him how is that possible when the Target add is over tonight at 11pm. "Not my problem" I called the Wal-Mart customer service hotline. They were no help and gave me the district manager's name and a phone number. I have had nothing but problems at this Wal-Mart. I was assulted by a Wa;-Mart employee 4 years ago and it took me a long time to go back. Just when I feel more comfortable going back to this store the rudeness still remains. I asked 4 different employee's what the manager's last name was and nobody could tell me. They only knew him by his first name. Not one person including the manager could tell me the policy either. It has been advertised on television time and time again. This is false advertising. I asked the manager who they do a price match with and he said only the ones in this town. That just happens to be a grocery store. This is unreal. I could understand it if the store I wanted them to price match was 50 miles away but it was 25 miles away. Less then a half hour. Also when I told them I was going to contact the local news paper and television stations they didn't care. However you look at this its false advertising.
When a store advertises something they should have to stick to their end of the deal. And it's a training issue when not 1 employee including the manager can tell you what the policy is. And a huge training issue when not 1 employee knows the manager's name.
We Ordered a TV Stand from Walmart and chose the site to store option. We went to pick it up when we recieved notification that the item has arrived at the store.
The staff brought out one box and said that was it. However, when we were got home, we realized there was a sticker on the box that revealed the TV stand came in 2 boxes instead of one.
So we returned to the store to hopefully get second box. Apparently, the second box was not shipped and was told it was our fault even though we pre paid for the item prior to picking the first box up.
Walmart store manager and staff were not help and were not to sharp to deal with the situation
Definitely, will steer away from Walmart in the future. Its worth it to pay a few bucks extra for customer service.
Monday, I called walmartmoneycard, after viewing my account and I had found an item that I didn't purchased, I told Walmartmoneycard person that my account needs to have a flag on it the only item that should be on it is Netflix and the services charges, if anything else shows up then they should decline it. I had called the one company and was credited the money back into my account. Today, Thanksgiving I checked my account again, and here is another $44.92 deducted that I didn't purchase on this date. I called again and spoke to a Representative of walmartmoneycard and she said she couldn't put a flag on it. So buyer beware, if your account is compromised don't call them they won't do anything about it, do call and cancel your account. My bank said, that they don't charge for a debt card and they will check my buying behavior and if something comes up like this it will be put on pending until I am called.
I dont remember the date probably 4 or 5 yrs ago(just found this site) but my ex and I had bought brand new tires all around for our car this was on a Friday the next day my ex took a friend of ours to a funeral for his grandfather on they way to the church they ran over something in the road(road hazard) the tire went flat right in front of the church. the next day I took the flat tire back to the wal mart where purchased to get a new one cause the tires where supposedly under warranty for 50, 000 miles and didn't even have 100 on them yet.Needless to say I left wal mart with no new tire they at first told me that the tire had been run on while flat was totally destroyed and thus voided any warranty(not true tire went flat while parked) the when asked to speak with a manger about this was told it wouldn't do any good store managers have no control over their tire and lube department that they are an outside business that is just leased onto wal mart for that service. then when I asked to see th tire first they tried to show my some other tire that was on a stock auto rim my car has specialty rims when I pointed this out then their story changed to they weren't going to honor the warranty because we didn't have an alignment done at the time of purchase(the car didn't need one it was only 6 mo old)since then I have never bought another thing of an automotive nature from wal mart and suggest no one else does either they are a seconds distributor meaning the buy up stuff that more reliable stores refuse and sell them at new unflawed product prices . The only thing in their store you can trust is their food and even that's is way over priced.If I could I would boycott Wal mart fully but they are the only market in 20 miles of me they have run every one else out of business over the years
Sunbeam electric blankets are trash. I bought 2 last year for my wife and i. I took excellent care of them...
I am allergic to milk and soy products, extremely. I am also diabetic. Calorie countdown dairy product was wonderful. I could drink something that tasted exactly like milk cook with it and not worry about the calories or the effect on my body. Then all of a sudden you remove it from the shelves. Shame on you. I have several family members who are diabetic and they drank and used this product. It is manufactured by the hood company. I live in dry ridge, ky and no one around carries this. I have to go to only one florence kroger store to purchase this. They charge almost double what walmart charged. I spoke to them about the price and they were unwilling to meet the price of walmart. I live on disability and every penny counts. You know how expensive it is anyway to purchase groceries how would you like to pay $5.00 for a half gallon of milk. I don't think you would. Please for all of us out there who loved this product please bring it back. According to the hood company you carry it, however it is not in your dairy cases. Help us. Please, please bring it back. Thank you. Teresa reynolds
I rescently bought 3 pairs of Faded Glory Jeans. The first pair after a week the button fell off. The second...
I am a married stay at home mom with 3 children and like most hardworking families we shop at walmart to save...
I am offened that Walmart would continue to stock the doll "Little Mommie cuttle and coo" made by Fisher...
The only way to pay Walmart on-line is to submit the payment through My Check Free. However, when you select Walmart and request that My Check Free make a payment on a date pre-defined by I assume the Walmart Company, you get a late fee assigned to your account. This has happened at least 2 months in a row. When I questioned My Check Free about it, they have been in contact with Walmart officials regarding the problem and the late charges have been reversed. What I found out from My
Check Freewith the last late fee that was placed on my account is that Walmart places late fees on the day that it is due. I researched this on the Walmart web site and found out that payments paid after 5 pm on the due date will incure additional late fees. If this payment that I have set up several days in advance, that requests My Check Free to release the payment on the due date that Walmart has assigned, it should be received by Walmart prior to 5 pm. Is this some type of money making scam and has anyone else had the same problem?
Service is terrible except where you collect my money, there you always have enough people Don't like...
The store in Shawnee is so nasty, we don't want to shop there, I could not believe the floors and the...