CB Banks Wells Fargo Complaints #1402-1421

Wells Fargo review: poor service, counterfeit check

ayeredsalsa of Tampa, US

Oct 21, 2009 8:03 pm UTC

Resolved

I received a check from sum out of state guy who wanted to buy my car parts which i was selling. This check contained large lump sum of money. I brought the check to my Wachovia bank which i have a account with. They gave me all that cash right there. I was shocked because usually they hold the check until it gets cleared, especially an out of state check. Well i found out i was being scammed by the guy who sent me the check for my car parts. It all started with communication online and I gave him my address to send the check and says his receptionist sent out the wrong check so for me to keep the amount for the parts and send the rest thru money gram which i did... Next thing i know my account is negative the more than the amount on the check. I flipped out and he sent another check without me giving him permission to. Well i caught on to it too late... I filed a police report and told Wachovia my situation. They referred me to the fraud department, they gave me a case number and everything. I fax them all the emails, my bank statements, police report etc... They never called me first of all, i always had to reach out to them. I receive a phone call from the fraud rep. that was handling my case and she told me they couldnt do anything about it, i have to pay off the negative...What great help they were...
Not only did they treat me like a worthless customer, now my account that I've had with them for years is negative and useless, i've been scammed, and they took all my money from my account and direct deposit account to pay off the negative...left me with nothing..I been trying to get someone to handle my case and every rep. tells me the same thing... Im pretty sure something can be done... Yeah I was stupid for falling for the scam but the bank is even more stupid for cashing a fake check... I took the second check to the police and they clearly saw that the check was a fake just by looking at it... So who's fault for cashing that check?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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