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Vodacom / complaining about poor service

South Africa Review updated:

U upgraded online on the 2nd of March. On the 12th, I phoned because I have not received my new device yet. I was told that it was sent back bacuase the consultant who did my online application wrote down my adress wrong. I was never phoned or anything. I apparently will not receive my new device anymore. I have been with Vodacom for 20 years and have 4 contracts with Vodacom. Unfortunately, because of this I will cancell all my contracts with vodacom and search for better service elsewhere.

Ta
Mar 12, 2019
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  • Th
      18th of Mar, 2019

    Today i went to Vodacom shop at umlazi shopping mall (kwamnyandu Mall).when i get there i found a guy by the name of Lindani and his two colleagues. I told the guy i want to do sim swipe because i was robbed last night they want me to pay R60 .R20 was for sim swipe and R40 was for them to cut a sim to a dual sim. As far as i know all cards they are made to work as normal card and dual card.to me this guy is making a lot of money there at vodacom shop .i think is time to leave Vodacom because we don't know whom to trust

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