Village Inn Restaurants review: the way they attended me and my family when we were eating there

As our day started today November 23 my family and I were having a wonderful morning and we decided to go to village inn that's located 17030 N Scottsdale Rd, AZ 85255, we got seated and everything was going good when they attended us as they took our orders and once we received it we didn't get a silverware so we can eat our food and my son got up and asked one of the managers for some silverware and the manager told my son that why didn't we eat our food with our fingers and so then my son did not know what to do so he just stood their and then went to someone else for some silverwares and brought them back to our table . this was very disrespectful on his part and ruined our morning to enjoy our food.