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service
we came into Village Inn in Fremont NE. we were seated right away but it took 40 minutes before we got service for our drinks then another 20 to30 minutes before our order was taken the food didnt take long but very displeased that we had to wait so long for service we almost left there were 3 in our party
Manger and waitress
On 21 july I had breakfast at the village inn in derby ks 67037. I finished my breakfast and payed my bill and left the waitress a 5.00 tip like I usually do. As I was walking out the female floor mgr cornered me and telling me not to touch her waitress. I asked, when did I do such a thing? And lets resolve this matter with the waitress a allegedly...
Read full review of Village Inn RestaurantsOught to fire all but two of the people on duty at 1215 9 july
This is the second time in two weeks I have been to this restaurant. It took 10 minutes for someone to seat me. A scruffy worker, a table doing paper work? Shouted someone needed to seat us. Saw the manager once in my visit this time when a customer complained about her club, the manager stopped at the scruffy worker and ask him if he would eat it and...
Read full review of Village Inn Restaurantslocation NOT having advertised item
today i got an email about a special seasonal pie, it was the hawaiian strawberry pie. after finishing my entre(which was satisfactory) i was told that they had sold out of the pie a week earlier, the warehouse was not shipping the ingredients any longer.. i came specifically to enjoy that flavor pie. this location was the closest to me. had i even thought that the pie would not have been available, after getting the email same day, i would have called other locations farther from me. i just expected that advertised pie to be available at every location. needless to say...GREAT disapointment! location#700922, bay pines/st.pete fl. 6/30/21
Food
Server Hailey's was Aveful just plain rude.
Desired outcome: New more motivated hires
Horrible experience
Arrived in the Village Inn to have lunch with my kids. Ordered as soon as the server came since my kids were hungry, 1 salad and 3 kids meals. The restaurant was fairly empty, probably 4 tables seated total at the time of arrival. We waited over 30 minutes for our food and not once did the server come to check on us. I finally saw the hostess come by and...
Read full review of Village Inn RestaurantsService
Food ok - service just ok but it's what ya saw that says we won't be back there were so many busses being comedians and being in the way it was pathetic. There were more busses than waitress. They knew the troublemakers and stay'd out of their ways best they could but the smart [censored] would stop with their butt in the air so the other could not get around. Sad! And door should be on kitchen entrance my god the stuff you have seen and no one cleaning it up just kicking under prep table
Seen waitress 2 take order and drops off
Village in #700818 @ 11:13 when we left guest 20066
NO Eggs at time of breakfast
I today June 17, 2021 had breakfast with a friend at the Village inn in Magna on 3500s. I ordered the two breakfast includes 2 eggs and 4 sides. I ordered scrambled, bacon 4 strips, pancakes and English muffin. When my order came I got no eggs, the English muffins were raw, I told the girl she said "I don't remember you saying about ordering eggs. My friend was there and heard me order the eggs. I saw it was a bit pricey on the stuff to when the last time I was there with my Husband. I don't usually complain about anything but this was weird...
Desired outcome: Teresa Schaab
Product
This is the second time within a month that we have stopped to eat. First time the waitress was awful and I had to wait almost 15 minutes before I had to get and go to the counter to get. The omlete was made terrrible sloppy.
Today I had the special hamburger the meat was not done and the sauce was everywhere all over the plate. When the girl at the register asked how the food was and I told her it was horrible she just looked at me with this stupid look and just kept saying the amount. I am a senior of 74 years and will pay for good food, but my husband will pay for anything.
Review of this restraunt in Nesho is awful. The cook needs to learn to cook right. Waitress need to learn to be polite and listen to the patrons.
Bad food
Desired outcome: .
False Advertisement
Went to Village Inn on San Mateo in Albuquerque NMtoday (Wednesday) for their free slice of pie that they advertise on Wednesday. After my meal I went to pay and I asked the cashier if free slice of pie was not being offered anymore, she said no so I said well you should change you website. She informed me "well you have to ASK your server for it"
Desired outcome: Change your website to say a customer has to ask for a free slice of pie
French Chocolate Caramel silk pie
I have purchased Village Inn pies for MANY years. I have always felt that their pies were worth the extra cost, partly because the whipped topping was made with REAL cream. I has been awhile since I bought one of their pies. (Covid)
I bought one today, and...although the topping looked the same, I tasted it alone, and it was definitely NOT REAL CREAM.
If this is some "new" formula, I am done buying Village Inn pies.
Sad.
Desired outcome: Money back. ($14.59) Or make me one with REAL cream.
Harassment
Colorado legislation states there is a medical exemption for face coverings. I was harassed as I am legally exempt from covering my face and was refused service based on my medical condition. Ammi Hoyt was the perpetrator; the store location is in Craig, Colorado. I plan to pursue legal action due to the emotional suffering caused by her harassment.
Read full review of Village Inn Restaurants and 1 commentUnable to sit with my little kids because our family is 7 people, though we live together and not mandatory masks.
Village Inn Davenport would not let our family of 7 people sit together, though we are living in the same house. Did not insist anyone wear masks entering, and no mandatory mask signage. Tables are 3 feet apart but my family that eats together at the same dining table at home could not eat together in the restaurant. 3 are very small children!! So the logic...
Read full review of Village Inn RestaurantsThe boss of the store, specifically the boss of the servers.
My name is Stephen Duncan. I have been trying to find a person to talk to, not just write this complaint. My wife, Brittney Duncan, has worked there for almost 6 months now. I have seen myself how she talks to/ treats her on a daily basis! It's beyond disrespectful!! I have never seen her boss working. She, my wife, comes home crying about how this lady...
Read full review of Village Inn RestaurantsFood quality for delivery service
I ordered chicken fried steak and eggs and pick 4 meal sausage bacon eggs over medium and biscuits and gravy. No gravy for chicken fried steak, the hashbrown literally had no browning and were very raw, and eggs way overcooked. The pick 4 eggs were overcooked and the little plastic ramiken was barely a 1/4 full not even enough gravy to cover 1/2 of the...
Read full review of Village Inn RestaurantsBathroom cleaning
I was in the women's restroom using the bathroom when a male server walked in and started cleaning. I flushed the toilet and saw him peaking through the stall at me. I told him I didn't like it when males came in to the women's bathroom. He said, "yeah but I'm just cleaning so it's ok". It's not! He was a young guy with dark hair. This is harrassment. I...
Read full review of Village Inn RestaurantsBullying and being rude to me
Hes the head dishwasher and im the second dishwasher ive been there for about month and hes been cursing me out hes been there for 3 years i told the manager to schedule me by myself so i can work by myself so i don't have to work with him. And shes not allowing it so i was wondering if you could possibly do something about it were i can keep my job
Read full review of Village Inn RestaurantsStaffing- Amy the waitress-Filthy
I witnessed Amy, not once but twice..Took it upon herself to step up inside the booth with her filthy shoes on to close the shades while patrons were eating. *****Not once did she clean the seats before she seated the customers.***** The problem that I am Help having is that Amy asked an elderly gentleman to get up while they(his wife) were eating to close...
the policy of not allowing senior discount on free pie day.
When eating at Village Inn in Tulsa recently, on Free Pie Wednesday, we were informed that we could not get the free pie and use our senior discount too.
There were several people eating, ranging from pre-teen to our age. I asked the management if everyone in there, regardless of age, would get free pie. They said yes. Then I asked them what good is offering a Senior Discount if they weren't going to honor it. As a 70 year old, I felt discriminated against because the 9 year olds got exactly the same thing I did.
That's just wrong!
totally agree! if that had been me, i would have demanded they call the area manager. think they would have made exception rather than call them. also something like that should be posted on the door so you know in advance
What is wrong is your logic. They will still honor the senior discount but they will not give you the free pie if you use the senior discount. You can get one promotion but not both. I am sure that even the nine year olds understand that simple logic. I am also sure that the nine year olds are more mature than you as well. They may be nine but you are the one that is acting like a child .
manager
I never felt welcome in this restaurant by the own MANAGER and when closing came she stated "Are you going to pay so i can get my staff out of here?" No hey im sorry we are closed would you mind? NOTHING even walking in the door she sat us all down and said " we are closing so it could take a while. And the food was old that she served us that i paid for. I...
Read full review of Village Inn RestaurantsOverview of Village Inn Restaurants complaint handling
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Village Inn Restaurants contacts
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Village Inn Restaurants phone numbers+1 (303) 296-2121+1 (303) 296-2121Click up if you have successfully reached Village Inn Restaurants by calling +1 (303) 296-2121 phone number 0 0 users reported that they have successfully reached Village Inn Restaurants by calling +1 (303) 296-2121 phone number Click up if you have UNsuccessfully reached Village Inn Restaurants by calling +1 (303) 296-2121 phone number 0 0 users reported that they have UNsuccessfully reached Village Inn Restaurants by calling +1 (303) 296-2121 phone number+1 (800) 800-3644+1 (800) 800-3644Click up if you have successfully reached Village Inn Restaurants by calling +1 (800) 800-3644 phone number 0 0 users reported that they have successfully reached Village Inn Restaurants by calling +1 (800) 800-3644 phone number Click up if you have UNsuccessfully reached Village Inn Restaurants by calling +1 (800) 800-3644 phone number 0 0 users reported that they have UNsuccessfully reached Village Inn Restaurants by calling +1 (800) 800-3644 phone number
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Village Inn Restaurants emailsviguestrelations@villageinn.com76%Confidence score: 76%communication
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Village Inn Restaurants address400 W. 48th Avenue, Denver, Colorado, 80216, United States
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