Verizon review: Verizon service

This is your reference number: [protected]

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Bryan Gonzales

Coordinator-AM Customer Service

Wireless Business Group

-------Original Message-------
From: [protected]@yahoo.com
Sent: 03/27/2026 11:03:43 EDT
To: VZW Business Support
Cc:
Subject: Fw: Compaint(WFM235085268)

Homes4u

----- Forwarded Message -----
From:Home4you
To:[protected]@verizon.com
Sent:Friday, March 27, 2026 at 07:39:01 AM MST
Subject:Compaint

RE :

Account Number
[protected]-00001
Your latest bill is ready. Your real-time balance is $423.95
----------------------------------------------------------------------------------------
Sir : I have spent Countless hours trying to resolve this proble3m with the VERIZON customer "service" people in Kingman, AZ .

We have a simple plan , with Internet service attached .

We have been Business Customers fo YEARS.

I keep getting the run around . We did not authorize these kind of charges. We were told NOT to return the old Router, that apparantly , we have been charged for.

The Personel in KINGMAN, AZ seems cluelass and have wasted our time over SEVEN office visits.

Absolutely Ridiculous.

Please refund these charges so we may continue to be Customers . I suppose the countless lost hours are just that . Lost.

Eric Beornsen