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CB Telecommunications Verizon Complaints #2-21
Verizon

Verizon review: Pre-pay policy

H
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3:20 pm UTC
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Paid for next month of service on 5/28/2026. Closed account on 6/16/2026. Verizon says that their "corporate" "policy" is to not refund the balance. They can calculate the balance but they "chose" to not refund the balance. This is stealing. Taking pay for services not provided. I have contacted them 4 times starting 8/1, all I get is the "corporate" "policy".

Claimed loss: $27 per verizons calculation.

Desired outcome: $27, its not the money. its the principle.

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