The complaint has been investigated and
resolved to the customer's satisfaction
Verizon Fiosunordered programs billing

Ordered Verizon Fios package, since Jan I have been getting billed for Playboy Channels. Spoke to a rep re: $66.00 worth of adult films orders. I advised her that we did not order any such programs and please remove playboy channels from our television access. This was not done! In April again I called in complained about the playboy charges in April's bill. It was not untill I demanded to speak to a supervisor that I was offered an additional feature that would prevent this from happening again. Hopefully this will be the dend of this costly problem.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.