Verizon review: Bad customer service

I’ve been very dissatisfied with Verizon business service. I’ve been complaining since March 2025 when I change my service over from AT&T because of promises of Verizon to take care of every issue I would have and I’ve wrote letters to the Better Business Bureau. I’ve contacted customer service. I’ve made many trips to the Verizon business store, and they didn’t have a clue what to do. I’ve contacted the lady Jeanetta McClure just about every day since we started having issues with the phone service. They finally got the Internet working and landline working, had to let Fax line go cause Jeanette could figure out, nor would she come or send a tech out, they won’t do nothing about the handset phones, that we carry around in our business or in the warehouse when we can’t be upfront to hear the phone ringing. so no telling how many phone calls I’ve lost, not being able to be upfront at all times to sit and wait for a phone call and I’ve texted her again today. I would give customer service and the Sales Lady Jeanetta McClure zero. I am a very dissatisfied customer. My name is Peggy Hanger owner of Hanger Hardwood Flooring in Winchester TN [protected]. Would love to get my handset to receiving phone calls fixed so I can carry my handheld around whether I’m in the show room or in the other two warehouses, will you please have someone come and help me!