Three months ago I tried to add my daughter to my phone bill before leaving for the military, 3 days several stores and not one person successfully finished setting up her phone, so she went to another carrier. Each month since I have to call and spend hours getting my bill fixed. 8/26/26 and 7 hours on the phone, still not resolved. Now my line is my line is off because they can't fix the bill and after call and chats, nothing. Sending contract to my company's attorney to review, since I am breaking this contract due to failure -I have cause. This is ridiculous that no one can fix my account instead they send me to the fraud department and there is no fraud just incompetent workers. I will not be staying with Verizon.