Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Telecommunications Verizon Complaints #2-21
Verizon

Verizon review: Customer support

S
Author of the review
6:30 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My former cellphone provider went out of business. With out notice my cell service ended. I went to a verizion store and was told it would take 48 hours to port my numbers. Since I didn't have any service they issued temporary numbers and my old numbers were to be ported over the temporary numbers. After 4 days one number successfully ported the othe two did not. I went back to the rep I worked with contacted Verizion and they said the numbers had been ported. They never showed up on my phones so they were going to try to port again. Still no luck and its been 10 days. What if anything can I do?

Desired outcome: I would like my old number back.

Confidential Information Hidden: This section contains confidential information visible to verified Verizon representatives only. If you are affiliated with Verizon, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Verizon reviews & complaints

Verizon - failure to waive early termination fee 405
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Verizon - Employee discount problem 21
Verizon - Never order fios service! 75
Verizon - connection problems! 31
Verizon - bundle package: direct tv; internet and phone service for $99.00 a month for a year 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Verizon - fraudulent practices 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Verizon - old all tell prepaid plans they bought out
Verizon - not honoring contract
Verizon - Billing / customer service
Verizon - billing chaos cuts off my service 19
View all Verizon reviews and complaints

  1. Verizon Contacts

  2. Verizon phone numbers
    +1 (212) 395-1000
    Click up if you have successfully reached Verizon by calling +1 (212) 395-1000 phone number 0 0 users reported that they have successfully reached Verizon by calling +1 (212) 395-1000 phone number Click down if you have unsuccessfully reached Verizon by calling +1 (212) 395-1000 phone number 0 0 users reported that they have UNsuccessfully reached Verizon by calling +1 (212) 395-1000 phone number
  3. Verizon emails
  4. Verizon address
    1300 I Street, NW, Suite 400 West, Washington, District of Columbia, 20005, United States
  5. Verizon social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2026
  7. View all Verizon contacts
Verizon Category
Verizon is ranked 6 among 239 companies in the Telecommunications category
#04 AT&T AT&T #05 T-Mobile USA T-Mobile USA #06 Verizon Verizon #07 RingCentral RingCentral #08 Cable ONE Cable ONE

Most discussed complaints

Poor coverage/dropped calls
4
(opinions to this review)
 Failure by Verizon Business to back promos/creadits promised by 3rd Party Verizon Store.
1
(opinions to this review)
 verizon customer service, one bill
1
(opinions to this review)
Verizon Alternatives
Cell C 2112 reviews Airtalk Wireless 48 reviews Rogers Communications 471 reviews Globe Telecom 647 reviews Smart Communications 94 reviews