I feel completely deceived by eDreams. While booking a flight, I was unknowingly enrolled in their "Prime" membership program. No clear consent, no obvious checkbox — just a sneaky trick buried in the fine print. I only discovered it after seeing a €90 charge on my credit card. Not once — but twice.
This kind of practice is not acceptable. It preys on customers' trust and takes advantage of a rushed booking experience. Canceling the membership was needlessly difficult, and the customer service response was slow and unhelpful. I never used the Prime benefits, nor did I intend to sign up in the first place.
Shame on eDreams for using manipulative tactics to charge loyal users. I strongly urge anyone considering this site to think twice. If you’ve been charged like I have, dispute it with your credit card company and warn others. This is not how ethical businesses operate.
Recommendation: Never use eDreams services - Their business model is a scam