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I feel completely deceived by eDreams. While booking a flight, I was unknowingly enrolled in their "Prime" membership program. No clear consent, no obvious checkbox — just a sneaky trick buried in the fine print. I only discovered it after seeing a €90 charge on my credit card. Not once — but twice.
This kind of practice is not acceptable. It preys on customers' trust and takes advantage of a rushed booking experience. Canceling the membership was needlessly difficult, and the customer service response was slow and unhelpful. I never used the Prime benefits, nor did I intend to sign up in the first place.
Shame on eDreams for using manipulative tactics to charge loyal users. I strongly urge anyone considering this site to think twice. If you’ve been charged like I have, dispute it with your credit card company and warn others. This is not how ethical businesses operate.
Recommendation: Never use eDreams services - Their business model is a scam
The same happened to me yesterday.
After booking a flight 3 weeks ago, I was charged 99.99€ for a yearly subscription yesterday. I did not even create an account when i booked my flight instead, i booked it as a guest. They got my email and credit card and then charged it without even an email saying what the charge was for.
Same happened with me - two times and two consecutive years. First time - unknowingly and second time - even after disabling auto renewal three months in advance, still they deducted money from CC. Pathetic customer service and pathetic people!
I lost 99 euro when i helped a friend get a ticket 04.09.2025 via eDreams Booking ID [protected] . I bought the ticket for him with my visa card. He pushed me to get a cheap ticket and i was in a rush. Then eDreams charged my visa card 99 Euro's after 14 days 18-09-2025. I discovered it checking my account that day. Immediately i got my card renewed and filed a formal complaint to my bank. currently try to revoke it through my bank. I also try to get our of membership whatever membership is supposed to mean in the first place. That is difficult to even cancel the subscription. I think you will be happy to have this info b4 you also loose 99 Euro isnt it.