Usenet.nlthey keep trying to steal my money after I canceled membership

N
This review was posted by
a verified customer
Verified customer
Review updated:

I think it is a right scam they said i could try the site out for 14 days if i like it then i have to pay 100 euros to use it, i tried it it has nothing useful to download on there i tried cancelling the membership being bought deleted the software but was not able too cancel they keep trying to take the money out of my account which has become a right nightmare for me which will give me bank fines and a bad credit rating as im in minus and it will also take the money out as soon as i get paid which leaves me having to starve for weeks.. or having to cancel my card which will be a nightmare as i won't be able to withdraw money to get food for the month until my new card arrives!!! So i now have to starve for a week... this is a polite way of looking at the site...

Responses

  • Ma
    Madeleine Dela Cruz Sep 02, 2021
    This comment was posted by
    a verified customer
    Verified customer

    Could I conclude that I'm safe since I got this email? Pls someone reply to me

    Comments

    0 Votes
  • Cl
    Clyden Mar 05, 2021
    This comment was posted by
    a verified customer
    Verified customer

    I have read all the concerns and I am scared now. I have entered by CC number in the registration form. However, my account status says "Enter payment data again." What does this mean? Am I safe because I entered the wrong data? Please help me out.

    -2 Votes
  • Pe
    Pekopeko Dec 24, 2019

    I accidentally made an account with them before searching about them and found myself in trouble. I made the account on Dec 12, but I couldn’t even log in with details that provided me. So I sent in screenshots of how they didn’t provide what they said so and I can’t login. I want to cancel it just less than an hour. I sent in emails and filled that online ticket as well as filled in that cancellation form they have, but they didn’t reply me at all. So I send them again and again around 10-20 emails of the same content plus filling that online ticket form again for everyday until they finally sent me this message today (Dec 23)

    “As we told you several times now, your account was already closed on December 12th 2019. It is not necessary to to write us further cancellation messages. There will be no renewal of this contract, nor will there be any charges. We hope, we were able to answer your question...”

    I’m not sure if they will deceives me and charge me but I cancelled that card already. So I guess the best way is to “insanely” keep on spamming them with over 10++ messages per day until they give in to reply. So keep on spamming them works for me. Now I have the proof that I have finally cancelled it without any renewal, I can enjoy my Christmas in peace...

    -1 Votes
  • Ka
    Kateřina Vaňková Nov 30, 2019

    I wrote you many emails that i cancel my account.
    Sixth Times i wrote you to your clinent center with the application cancel my account. You ignored me.
    I wrote my application in my Free Trial account and I tried comunicate with you. I didn't wait any answer from you. You ignore your Customers.
    In your webside, you write that anytime during the trial period I can cancel my account. I complete the questionnaire About cancel my account, sent many emails and you ignored me.
    I will not pay, because I want cancel my account in free trial and you ignored me.
    So, delete my account now please!!!
    Thanks
    Customer: [protected]

    0 Votes
  • Ab
    Abby_gail Jul 14, 2019

    I had the same experience. I couldn't even cancel the subscription no matter the number of times I tried cancelling and calling them. It worries me! :(

    0 Votes
  • Ab
    Abby_gail Jul 14, 2019

    I cancelled my subscription even before the trial period ended and now I was charged with 99.00 USD!
    WHAT A SCAMMER!!!

    0 Votes
  • Ab
    Abby_gail Jul 14, 2019

    Scammer!

    0 Votes
  • As
    Asma Alaidaros Feb 26, 2019
    This comment was posted by
    a verified customer
    Verified customer

    HELLO, USENET
    I ENTERED MY CREDIT NUM TO BUY A BOOK AND NOW YOU GUYS STOLE FROM ME 99 USD
    I'LL REPORT U

    0 Votes
  • Cr
    CrankyViper Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I do not get any email that's really the email I'm entering
    I need to cancel the transaction

    Comments

    0 Votes
  • Li
    Linhle Jul 31, 2018

    I canceled my trial with usenet.nl before the trial period ended. And there was no response what soever. Then I got an invoice of 99$. I, unfortunately, use a credit card. It basically stole money from me!

    I will fire a legal procedure so that we could end this SCAM!!!

    3 Votes
  • Ta
    Taran Sunil Ramlochan Jun 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I forgot my log in details and no one is responding to me

    0 Votes
  • Ra
    rajmohan747 Apr 03, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I created an account for downloading some files.But on creation of the account I realised its not accesible.
    Tried to cancel the account which was a herculean task.At the end of second week I got a shocking message that, Rs 6432 got deducted from account.Its such a SCAM.Plz dont fall for it

    0 Votes
  • Ra
    Raj sekar Oct 11, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Fraud 14 days trial subscription and forced to pay every month even after cancellation.

    I have subscribed for this 14 days trial, and they stored my card, then without notice or intimation or consent they have charged 1st month, when I cancelled this subscription, I have received an email that I even have to pay the next month fee, also when I log in to account I cannot see my payment option anywhere.

    What a criminal minded people you are, why the hell you cannot allow the subscribers to edit their payment method, this is to steal the hard earned money of your innocent customers?

    Let them charge anything next month, I will make this go viral on every social media.

    1 Votes
  • Au
    AusMick Sep 22, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Trying to phone from Australia with the [protected] number but says not connected, I've been trying to cancel this subscription/membership for ages without success. Need to hear from someone who was actually successful.

    0 Votes
  • Hu
    Hunterx27 Sep 25, 2017

    @AusMick Make sure you're calling them in their timezone not yours. Call first thing in the morning.

    0 Votes
  • 지얀 Aug 14, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Hey guys. I was like shocked after finding out that the only way to finish the cancellation is by calling them. There's no way that I can call them, our telephone only supports local calls besides even if I can reach them, I heard that they're always not available. So I was like trying to cancel my subscription, I sent them multiple forms and luckily after few minutes I received a confirmation on my email that my account has already been cancelled.

    0 Votes
  • Ir
    iRexter Jun 12, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I HAVE THE SAME PROBLEM. I MADE THE ACCOUNT TODAY. I SEND THEM 3 E-MAILS BUT I DON T WHANT TO CALL THEM BEACOUSE IT WILL COST ME AND I DON T HAVE MONEY ON THE PHONE. ON THE VISA CARD I DONT HAVE ANY MONEY AT ALL. THEY HAVEN T SEND ME ANY E-MAIL WITH THE CONFIRMATION!!! I HAVE DONE ALL THE CANCELLATION FORMS EXEPT CALLING THEM...! I HAVE A VISA CARD. CAN I BLOCK THEM?

    0 Votes
  • Ah
    Ahmed Salama Apr 25, 2017
    This comment was posted by
    a verified customer
    Verified customer

    They are really ### thieves, I tried to cancel but they told me call to confirm cancellation, I called them, in the duty hours no replay, so I sent numerous number of messages to their customer support through the site they answer like this "dear usenet.nl customer, thank you for your inquiry. Unfortunately, it will take a little more time than usual to answer your request, as we currently have a very high amount of inquiries. Thank you for your patience! "
    So I kept sending the same inquiry that says "cancel my membership immediately, don't please ask me to do anything else or to bother me with your questions, just cancel my membership, not by phone or email or by any other steps, you kindly will click the cancel button or the rest of my life I Will worn people from you, and you will get nothing because I will simply cancel my low limit credit card" so finally after 5 minutes they gave up and send for me the cancellation confirmation

    0 Votes
  • La
    Laura Reyes Apr 23, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Hi! I made a huge mistake by providing my CC info to this page. I knew it the moment I tried to cancel that useless free trial. It´s been a hour since I subscribed to this scam. I filled a report in the support area and sent them an e-mail. Since it is Sunday, maybe it´s taking them longer to answer. How long did it take for them to answer to you, guys? I feel like a fool...

    0 Votes
  • Hu
    Hunterx27 Apr 23, 2017

    @Laura Reyes They are not open on Sundays. Luckily it is still early in your trial. It's better to call, they don't seem to be answering a lot of contact forms lately. It will not be a quick fix. You really have to hound them.

    0 Votes
  • La
    Laura Reyes Apr 23, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @Hunterx27 I live in Argentina, the cost of those phone calls will be horrific. It's just a few hours since I gave them my CC details... What a mistake!

    0 Votes
  • Hu
    Hunterx27 Apr 23, 2017

    @Laura Reyes Oh I'm sorry. My suggestion would be to send them messages through their contact form at least twice a day. If you don't hear anything by the tenth day call your bank and get your card replaced, but be warned, replacing the card is only a temporary fix. To get rid of them you have to get a cancellation confirmation from them, and NEVER throw it away.

    0 Votes
  • La
    Laura Reyes Apr 24, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @Hunterx27 I've received an email from them confirming the cancelation of my contract. They said that my subscription will not be renewed after the trial period expires. Do you think I should have any problem after this?

    0 Votes
  • Hu
    Hunterx27 Apr 24, 2017

    @Laura Reyes No!! You got EXTREMELY lucky to have gotten this. Most prople don't succeed in canceling. DO NOT throw away that cancellation. It very rarely happens, but keep that cancellation just in case they charge you anyway. When you log in make sure your account status says subscription cancelled. I wouldn't worry though. You have everything you need with that cancellation.

    0 Votes
  • Je
    Jessica Bandista May 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Laura Reyes Hola Laura. yo tambien cometi el error de suscribirme a este site de estafadores via paypal, buscando un libro que finalmente encontre en otro lado. Trate de cancelar la suscripcion online y via formulario de contacto unos 2 o 3 minutos luego de darme de alta. Ademas cancele los pagos de Paypal. Tambien estoy en Argentina. Como solucionaste el problema? Gracias x tu ayuda. Estoy muy preocupada.

    0 Votes
  • Ca
    carbamid Mar 27, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Last Friday (25/3/2017) my account was charged with 99.96 euros for I don't know what. I even wasn't heard the name of that company. On the line of purchase is written [UNF23] Relax 99, 96 EUR. Can somebody help in this matter ?

    0 Votes
  • Hu
    Hunterx27 Mar 27, 2017

    @carbamid Sounds like someone stole your card number. Call your bank and get a new card.

    0 Votes
  • Il
    Iluvia Dec 08, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Hunterx27 I was in the same situation. Many people (in USA I guess) recognise the company for other things than its frauds. I was redirected to their website by Google, spent there literally 5 minutes and didn't leave any payment data, because it's something I don't do and they're still after me considering it both a registration and a purchase.
    When I got the email from there I had absolutely no idea what it was about and I had to search in my memory really hard...

    0 Votes
  • P3
    P3O Feb 06, 2017
    This comment was posted by
    a verified customer
    Verified customer

    "Uselessnet.nl" cheated me to with their canceling bs. Now they got away with 99€ from my Pay-Pal before I knew it. Can't somebody make the stop cheating people like this? I'm unemployed and can't afford this kind of fraudulent behaviour.

    0 Votes
  • Ro
    rosexthorn Dec 14, 2016

    I just got an invoice for $110... I tried five times months ago to cancel my subscription, only to be blocked each time. I cancelled the recurring payments with Paypal, thinking they would close my account with no payment. Nope, still billing... Just sent them a really angry e-mail. They need to make it easier to unsubscribe, they can't seriously think they'll get money this way.

    0 Votes
  • Hu
    Hunterx27 Dec 14, 2016

    @rosexthorn I did the same thing and have gone through the same thing. I have severe anxiety, so i paid them, which according to many reports is the only way to get them to leave you alone. It's how they've managed to stay around legally for such a long time. Like most business they take advantage of small faults and run with it. We have to pay attention and read the fine print. That's how they get you. You can ignore it, no one has ever gone to court. Unless you want them trying to contact you for six years.

    0 Votes
  • El
    elleee Jan 07, 2017

    @rosexthorn Did you ever get an email back? I'm in the same problem.

    0 Votes
  • Si
    Simon in NY Dec 09, 2016

    I am in same position. With us they are using a company called Teschinkasso to recover the debt. (Unless this is also a fraud). This company is ultimately owned by Pemira Funds, supposedly a reputable Investment company. Do they know the kind of clients they have, and does this fit with their ethical policy.

    0 Votes
  • Hu
    Hunterx27 Nov 26, 2016

    @mechashiva The only way to get rid of it is to pay. You can take the risk and ignore it, no one has ever been taken to court by these fools.

    0 Votes
  • Me
    mechashiva Nov 28, 2016
    This comment was posted by
    a verified customer
    Verified customer

    @Hunterx27 I can try. It's going to take me a while to get enough money to pay the charge but I just got an invoice in the mail today so I feel like they're not going to leave me alone until I pay them. >_

    0 Votes
  • Hu
    Hunterx27 Dec 01, 2016

    @mechashiva Oh they're not. It will go on for years. But they will never take you to court. I would advise paying as quickly as you can because the fees will keep rising.

    0 Votes
  • Me
    mechashiva Nov 23, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I feel like maybe I don't have a grace period where I can cancel my account. I downloaded usenet.nl in order a download an ebook (which I found another site anyway) and forgot about the free trial until it ran out and they charged me and kept charging me for non-payment. Here is a copy-pasted version of the email they sent me most recently:

    I'll admit, I sent them kind of a pissed off email in the heat of the moment that said that I had no way of paying the charge and I just wanted to get right of the charge as soon as possible instead of promising I would in the future but the response back was that I had my contract was still valid and would I "kundly" settle the debt by Nov. 5th.

    Is there any way of getting rid of the charge completely or should I just block their emails?

    0 Votes
  • Ab
    A Beaudin Oct 24, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I cancelled my trial via Paypal well within the time frame. I received two emails (which I responded to), and just today got an actual snail mail stating I was still overdue. Since I cancelled with Paypal, I don't know what that means in terms of owing money, but as they make it impossible to cancel on their site, and I've cancelled recurring payments through Paypal before, I figured it was all good. I don't know if they can actually go after me, considering how scammy they seem, but if they don't allow someone to cancel via Paypal, they should have a huge notice right on their site, in plain view. I just sent them a third email, but I'm guessing it will be ignored.

    0 Votes
  • Xy
    xYouandi Oct 07, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I also couldn't cancel my subscription, so then I canceled pre-authorised payment in Paypal, but now they sent me this reminder to pay, by post mail. No way I'm gonna pay this. This site doesn't even work. So I sent them my complaint, I will update soon!

    0 Votes
  • Mi
    Michelle Macdonald Stewart Oct 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I cancelled my trial with usenet.nl before the trial period ended. Having received no feedback I tried again to cancel via their contact form. Still no response. Then I got an invoice for 99$ and this amount deducted from my credit card. I have still received no email response apart from their noreply messages. Thank you usenet.nl team - that money was for my children's Christmas.

    Are there any legal procedures I can follow for this king of internet fraud for claiming black money?

    0 Votes
  • Al
    Aleks Debski Aug 26, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Also, the membership if canceled correctly will still be in free-trial for 14 days and then after that nothing will happen if you canceled your membership right. Stay on top of emails especially 1-2 days before the trial is up. I know it's frustrating but you can't jump to solutions I thought I was going to loose $112(100eu) but you really have to step back and analyze because it was tricky at first but I solved their scamming ways! Good Luck!

    0 Votes
  • Al
    Aleks Debski Aug 26, 2016
    This comment was posted by
    a verified customer
    Verified customer

    If you want to cancel the phone number is in European time zone so you have to make sure your time zone fits with their customer service open hours. If you are having trouble getting a representative to talk to just keep trying. I had the same issue but I canceled my membership easily.

    1 Votes
  • Da
    David nirgar Aug 25, 2016
    This comment was posted by
    a verified customer
    Verified customer

    This website is a scam, there is no chance to cancel subscription in the normal way and just trying to pretend like they are "legal business". Stay away!

    0 Votes
  • Me
    Meggy Riana Aug 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    i want to report
    i also feel i only agree for free trial and then they don't give us email and warning..
    then comes the bill.
    i already email the customer service. and they make me have to pay 99 dollars.
    it's really expensive for something i don't use.
    that's totally insane

    0 Votes
  • Hi
    Hải Nam Jul 17, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I just fix this by cancelling from "pre-authorised payment" in paypal. If you subscribe with CC, you can only try to cancel it by sending their online form. Good luck.

    -1 Votes
  • Ly
    Lyn W-D Dec 06, 2016
    This comment was posted by
    a verified customer
    Verified customer

    @Hải Nam I thought that canceling the payment in PayPal would solve my problem too. No good. I just got socked with a bill sent to my home address saying I owe back payment for the two months that I didn't pay through PayPal. You have to find a way to actually cancel your account, or they will keep billing you.

    0 Votes
  • Al
    Alexis Souza Apr 02, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @Lyn W-D I have had the same problem. Continues with new bills and threats, however, I did file a complaint with Paypal and they canceled their ability to access my account. All they have is a lot of letters/emails with threats. To actually bring about a lawsuit and/or go through the trouble of reporting a claim with just one customer would be ludicrous. I would love to get this in front of a judge and push a class action lawsuit if they really went that way. The disgruntled/scammed customers far outweigh any amount of legal backbone they have. Just tear up the letters...

    0 Votes
  • Ne
    Nebie Hyacinthe Jul 07, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I don't know what they can do.
    I think they are not serious, i had the same problem. I tried to terminated several times to cancel without succeed . I as soon uninstall the application.
    After they gave me a fee, some month after the fees had increase and additionnal fees for remind. I told they what's happenned but they said i have a contract and they don't received cancel.
    I think this is a scam! other sites operate normally, why is it different for this site and when you want to cancel?
    when I look on their website, there is nothing for comments, opinions, why?

    0 Votes
  • Ro
    Rokj Jun 07, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I also make emergency login to this web site thinking that I can get what I'm looking for. and after 10 minutes I find that the case is without meaning. I immediately wanted to terminate the relationship and told them by e-mail and fill out the online form to unsubscribe but without success. I sent many e-mail and requests for cancellation of the contract but without success. After 14 days they send a notice that they can not take money from PayPal ACCOUNT because I blocked it. Now I would like to know if anyone has done the same? Did he have then seen the problems caused by the payment? What can they do, if I do not pay?
    Thank you!

    0 Votes
  • Ro
    Rokj Jun 07, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I also make emergency login to this web site thinking that I can get what I'm looking for. and after 10 minutes I find that the case is without meaning. I immediately wanted to terminate the relationship and told them by e-mail and fill out the online form to unsubscribe but without success. I sent many e-mail and requests for cancellation of the contract but without success. After 14 days they send a notice that they can not take money from PayPal ACCOUNT because I blocked it. Now I would like to know if anyone has done the same? Did he have then seen the problems caused by the payment? What they can do, if I do not pay?
    Thank you!

    1 Votes
  • Id
    idontmind May 11, 2016
    This comment was posted by
    a verified customer
    Verified customer

    As I promised, I'm updating. I've managed to unsubscribe while on my free trial period by submitting a contact form available in their site.
    They confirmed the unsubscribe request by sending me an email and my account was deleted the next day. Everything is fine so far. If they ever send me another email or something I might as well come back here to share with you people.
    So my tip is: End the subscription as fast as you can before the free trial period expires and you'll probably have no trouble.

    -1 Votes
  • St
    steeldanny Apr 20, 2016

    Lesson learned: don't give your credit card information to ANY sketchy website. They lured me in with the 14 day free trial and the ability to cancel at any time. I tried canceling via hotline literally 5 minutes after signing up, realizing the site wasn't any good. Started getting real freaked out when their automated message said I was calling outside of their office hours when that clearly wasn't the case. I never got a hold of anyone on the phone, but I sent a message by going to 'customer service' then 'contact form' telling them I wanted to cancel immediately and their hotline was down during its office hours. The next morning I checked my account and it said my subscription was canceled. Hope this helps!

    2 Votes
  • Id
    idontmind Apr 13, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I'm also trying to unsubscribe my account. I'm still in the free trial period. Will update soon.

    0 Votes
  • Re
    Reviewer25177 Mar 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I registered for usenet today, couldn't find my goddamn file in their crappy software and I wanna cancel my 14 days trial membership immediately. Sent an email to usenet, but they said they are busy when it is in the middle of the night in UK? Seriously I'm worried they would charge me those 99 euros. That is a hell lot of money man! I'm a student living in a small city in Indonesia right now. What is the best way to cancel it? Call the hotline? Keep writing that email?

    0 Votes
  • Th
    thedudelebowski Mar 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I registered for usenet today, couldn't find my goddamn file in their crappy software and I wanna cancel my 14 days trial membership immediately. Sent an email to usenet, but they said they are busy when it is in the middle of the night in UK? Seriously I'm worried they would charge me those 99 euros. That is a hell lot of money man! I'm a student living in a small city in Indonesia right now. What is the best way to cancel it? Call the hotline

    0 Votes
  • De
    Deedeeseveneleven Oct 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @thedudelebowski Hi .im from Indonesia also.. had just made a mistake of signing up an hour ago .I called uk hotline and received a confirmation email of terminated subscription. So will they charge me with anything else even though i have cancelled my subs.. im quite worried here since i used my CC.please kindly reply..terima kasih

    0 Votes

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