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CB Banks US Bank Complaints #2-21
US Bank

US Bank review: Amazon branded prime business card

R
Author of the review
12:18 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
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I asked US bank to update my card to use my business name and EIN.
Instead of changing or opening a new account the closed my current account effect 10/1/2026. What is particularly galling is the made 64713 point disappear as the account is closed. The have essentially stolen $650 from me. Amazon also could not help me

I called US bank on 10/1/26 at roughly 3pm and they explained they cannot do anything and suggest contacting Amazon

Claimed loss: $650

Desired outcome: restoration of points or equivalent cash value

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  1. US Bank Contacts
  2. US Bank phone numbers
    +1 (513) 632-4141
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    Cincinnati Metro
    +1 (303) 585-8585
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    100%
    Confidence score
    Denver Metro
    +1 (414) 765-4636
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    Milwaukee Metro
    +1 (314) 425-2000
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    +1 (503) 401-9991
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    International Collect Calls
    +1 (800) 365-7772
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    Home Mortrage
    +1 (800) 242-1200
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    Existing Student Loans
    +1 (800) 285-8585
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    Lost & Stolen
    +1 (612) 659-2000
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    +1 (800) 872-2657
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    14%
    Confidence score
    Customer Support
    +1 (844) 266-5789
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    More phone numbers
  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 12, 2026
  7. View all US Bank contacts
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