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CB Banks US Bank Complaints #362-381
US Bank

US Bank review: 25 + minute wait time for business customers in drive-thru.

N
Author of the review
11:19 am UTC

There is very little, or no, urgency from the employees when serving customers. I am a business customer who makes deposit drops & change orders (pre-called in). The wait times are frequently long. Today on 2/15/19 I waited nearly 25 minutes behind two vehicles. The second took the longest. I arrived just prior to 9:30AM. This long of a wait is not ordinary, but it has happened to me before. I don't observe the employees being in a hurry to do anything. I observed that they were not short on help this morning.

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  1. US Bank Contacts

  2. US Bank phone numbers
    +1 (513) 632-4141
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    Cincinnati Metro
    +1 (303) 585-8585
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    100%
    Confidence score
    Denver Metro
    +1 (414) 765-4636
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    Milwaukee Metro
    +1 (314) 425-2000
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    +1 (503) 401-9991
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    International Collect Calls
    +1 (800) 365-7772
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    Home Mortrage
    +1 (800) 242-1200
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    Existing Student Loans
    +1 (800) 285-8585
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    Lost & Stolen
    +1 (612) 659-2000
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    +1 (800) 872-2657
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    14%
    Confidence score
    Customer Support
    +1 (844) 266-5789
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  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 04, 2026
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US Bank Category
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charge for services and account number without any approval
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