I live at 3265 67th Ave. SE, Mercer Island, WA 98040. I've never ever had an experience with a delivery driver like I just had. Your drivers are terrific...until today that is. This driver was so rude; I am appalled and very angry. The package was delivered at 5:35pm on Oct. 16, 2018. He pulled into our driveway to drop off a package. I was in the carport with my car door open. His radio was blaring. I asked him to pls turn down the radio, as I have a dog (who is sick) sleeping right next to where the truck was. He said "What?", I explained again, he then just dropped the package right behind my car and said "I'm outta here, " walked back to his truck and started to leave. I called after him that I am disabled and could not carry the package to the front door. He did not care; he did not bother to even listen to what I had to say.
What I want to happen: to have the driver talked to and for him to understand that is totally unacceptable behavior. I want a note in his file. I want for him to never deliver to our home again.
It is not ok for the driver's radio to be that loud. Playing the radio is a privilege, not a right to annoy and offend customers.
I have never complained about any driver from any delivery service. You can see that we get a LOT of packages delivered by UPS (also many packages from other companies).
Given my choice, would I choose UPS next time? Why would I?
Thank you for listening. Pls let me know what you will do about this.
I do not understand what you want in Category below.
Laura Ellen Muglia