CB Parcel Delivery Services UPS Complaints #762-781

UPS review: delayed mothers day gift...

Joe Castaneda of Vandalia, US

May 11, 2019 4:13 pm UTC

What a poor excuse for a major delivery company! I sent # 1Z1F45R00344751971 a package out from California for delivery on Tue. 05-07-19 and it was scheduled to arrive at it's location in Washington on Thur. 05-09-19 at end of day, instead it was misread and sent back to California which was not my fault and so I was am informed and lied to by a company agent telling me that it would be delivered on Sat. 05-11-19 by end of day and NOW they inform me it will arrive on Tue, 05-07-19. Instead of fixing their mistake and getting it there overnight on Mother's Day for their mistake... they do NOTHING! Poor Customer Service...

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