[Resolved] Truworths — returning the jacket
I bought a leather jacket at the store on 20/7/2019 I never waer it, then I went out of town when come back to town I realize that the jacket doesn't fit me well I took it back to the store for exchange on the 13/08/2019, they told me it's not in good condition it doesn't smell good.i was suprised becouse I was before 30 days and I brought them the slips as a proof .
They were very unprofessional to me I didn't like they way they handled my matter
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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