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Novadab

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1.0 8 Complaints
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Novadab Complaints 8

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11:02 am EDT
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Novadab Disappointed with Novadab's Delayed Shipping and Unresponsive Customer Service

I placed my order on Novadab's website 8 days ago at 6:24:37 a.m. PDT. This order is for my daughter and my nieces' graduation gifts, and I even paid extra for priority shipping. However, I am disappointed to see that my order has not been mailed yet. It only has a label and is currently awaiting arrival as first class mail. This means that it is not being shipped as priority mail, which is quite frustrating. Now, it seems like the gifts won't arrive in time for their graduation, making the priority shipping option pointless. To resolve this issue, I have tried calling Novadab's customer service four times, but unfortunately, nobody answers the phone. They simply hang up on me, which is incredibly frustrating. As a result, I am feeling quite upset and frustrated with the whole situation.

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10:26 am EDT
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Novadab Disappointing Experience with Novadab: Delayed Shipment, Lack of Communication, and Pricing Confusion

I placed an order with Novadab on November 25th. I was pretty excited about my purchase and eagerly awaited its arrival. However, as time went on, I started to grow a bit concerned. On December 3rd, I decided to reach out to their customer service team via email to inquire about the status of my order. I received a response stating that my order would ship during the week of December 3rd. They also offered me a generous 80% discount on my next order as a way to make up for the delay. At that moment, I couldn't help but feel a bit skeptical about their promises.

Finally, on December 20th, my order was shipped. It took quite a while for it to be dispatched, and I was starting to lose hope. Unfortunately, even after the shipment, I still haven't received my package. It's been quite a frustrating experience, to say the least.

What adds to my disappointment is the pricing discrepancy. When I initially placed my order, the item was listed at $34.99, which was the price I paid through a Groupon deal. However, when I checked the website today, I noticed that the same item is now being sold for a whopping $180. It's mind-boggling! They claim it's on sale for $8.99, but I can't help but wonder if this is just a marketing tactic to lure in more customers.

Overall, my experience with Novadab has been far from satisfactory. The delayed shipment, lack of communication, and the pricing confusion have left me feeling frustrated and taken advantage of. I hope they can rectify these issues and improve their customer service in the future.

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8:37 am EDT
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Novadab Terrible experience with Novadab: Promised free shipping not honored, wrong items received

This company is absolutely terrible! I've had nothing but problems with them, and Groupon won't help because they say my Groupon has already been used. So, I have to deal with Novadab directly. I had to go back and forth with Novadab because they didn't want to give me the free shipping I was promised. After a long struggle, they finally agreed to honor it. But then, the order took forever to arrive. When it finally did, I was shocked to find out that they sent me the wrong necklaces!

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Is Novadab Legit?

Novadab earns a trustworthiness rating of 31%

Be careful. Check reviews and watch out for issues before dealing with Novadab.

Our conclusion: ComplaintsBoard has concerns about Novadab's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand Novadab's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

Novadab's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Novadab protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Novadab. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Novadab.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Novadab.com you are considering visiting, which is associated with Novadab, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Novadab website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
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Novadab Disappointing Experience with Novadab: Cheap Glasses, Broken Replacements, and Endless Delays

First of all, let me tell you about my experience with Novadab. So, I decided to purchase a Groupon deal for a mere $12, thinking it was a steal. Little did I know that I would have to shell out an additional $18 for shipping! Talk about a surprise!

Anyway, after waiting anxiously, the glasses finally arrived at my doorstep. However, I was quite disappointed when I laid my eyes on them. They looked really cheap and not at all like what I had expected. To make matters worse, one pair was way too big for my face. What a bummer!

Naturally, I reached out to the company to express my concerns. They were kind enough to send me a replacement pair. But guess what? The replacement arrived broken and completely unusable! Can you believe it? I was beyond frustrated at this point.

Undeterred, I decided to give them another chance and contacted the company once again. They assured me that they would send another replacement. However, it has been a whopping six weeks since that conversation, and I still haven't received any sign of the replacement. What a letdown!

In conclusion, I strongly advise you to save your hard-earned money and steer clear of doing business with Novadab. My experience has been nothing short of a disappointment, and I wouldn't want anyone else to go through the same ordeal. Trust me, there are much better options out there!

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Novadab Disappointing Holiday Necklace Purchase: Lengthy Shipping Delay and Lack of Communication from NOVADAB

I recently purchased a groupon deal for two holiday necklaces from NOVADAB. I placed my order on November 24th, hoping to receive them in time for Christmas. However, I was disappointed to find out today, on December 27th, that they are just now being shipped! It has been over a month since I made my purchase, and needless to say, they won't be arriving in time for the holiday season.

To make matters worse, I tried reaching out to the company three times to inquire about the delay, but received no response. Frustrated, I decided to take matters into my own hands and contacted my credit card company to complain about the situation. Finally, after all the hassle, I received a response from NOVADAB.

Based on my experience, I strongly advise against buying from this company. The lengthy delay in shipping and the lack of communication are major red flags. It's disappointing to have such a negative shopping experience, especially during the holiday season when timely delivery is crucial. Save yourself the trouble and look for a more reliable and responsive seller.

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Novadab Terrible Customer Service Experience with Novadab: Delayed Shipping and Lack of Communication

I made an order on Novadab's website using a Groupon voucher about 3 weeks ago. It took me 2 weeks to receive a response from them after I sent them an email. They informed me that there was an issue with the shipping address I provided, which they could have told me earlier. I provided them with the correct address, but my order still hasn't been shipped. I've sent them two more emails requesting that they expedite the shipping or refund my money because I needed the item for a Christmas party gift. I must say, this has been the worst customer service experience I've ever had. It's frustrating because I can't even review the item since I haven't received it yet!

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Novadab Novadab Review: Poorly Made Necklace and Terrible Customer Service

So, I bought a bunch of stuff from Novadab, you know, novadab.com, and let me tell you, it was a total bummer. Like, seriously, one of the necklaces I got was all messed up. The beads on one side were just hanging loose, like they had a wild party and forgot to invite the rest of the necklace. And guess what? All those beads were just chilling at the bottom of the bag, like they were having a little bead party of their own. It was a hot mess, let me tell you.

Now, I ain't no expert, but I don't think this necklace fell apart during the shipping. I mean, come on, the packaging was pretty tight and secure. I reckon this necklace was just poorly made, you know? Like, it couldn't even hold itself together. What a shame, right?

So, the day I got the package, I reached out to the company, asking for a refund or a new necklace. And guess what? It's been almost a whole month, and I haven't heard a peep from them. Can you believe that? Talk about awful customer service, man. It's like they don't even care about their customers. And let's not even get started on the quality of their jewelry. It's just plain crappy, if you ask me.

So, my advice to you is simple: don't even think about buying from Novadab. Save yourself the headache and disappointment. Trust me, you'll thank me later.

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Novadab Disappointing Experience with Novadab: Delays, Broken Promises, and Unreliable Shipping

So, let me tell you about my experience with Novadab. Back in 2017, I decided to buy a bracelet from their website. The price was really good, especially since it was a 2-for-1 deal for Christmas. Excited about my purchase, I eagerly awaited its arrival.

But boy, was I in for a surprise! I called them countless times, trying to figure out where my bracelet was. It took a whopping 5 months for it to finally reach my doorstep. Can you believe that? Five whole months!

To make matters worse, they promised to send me an extra piece for free, but guess what? I never received it. Talk about false promises! It was disappointing, to say the least.

Now, let's talk about the shipping. It was absolutely ridiculous. I mean, come on, Novadab! You really need to work on your shipping game. It shouldn't take half a year for a simple bracelet to arrive.

But hey, I have to give credit where credit is due. The quality of the charm on the bracelet was actually pretty great. So, kudos to Novadab for that. However, it doesn't make up for the long wait and broken promises.

Now, here's the kicker. I had planned to give these bracelets as gifts for Christmas. But with the way things were going, I had to come up with a backup plan. I had to wait until Christmas of 2018 to finally give them out. Can you imagine the disappointment?

All in all, I will never, and I mean never, purchase anything from Novadab again. They are misleading and their shipping is a nightmare. I debated whether or not to write this review, but I felt it was important to warn other customers about their unreliable service.

So, if you're thinking about buying from Novadab, be prepared for delays and broken promises. Have a backup plan in case your items arrive late, especially if you're buying them as gifts. Trust me, you don't want to go through what I went through.

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Overview of Novadab complaint handling

Novadab reviews first appeared on Complaints Board on Jul 10, 2023. The latest review Disappointed with Novadab's Delayed Shipping and Unresponsive Customer Service was posted on Jul 28, 2023. Novadab has an average consumer rating of 1 stars from 8 reviews. Novadab has resolved 0 complaints.
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    Jul 13, 2025
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Novadab is ranked 26 among 30 companies in the Fashion Tech category

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