How to contact Truworths customer service?
- Online Shopping: +27 872 859 401
- Fashion Delivery: +27 214 602 300
- New Account: +27 214 607 771
- Support: services@truworths.co.za
- Support: wjamodien@truworths.co.za
- hr: msmith@truworths.co.za
- executive: mmark@truworths.co.za
- hr: careers@truworths.co.za
1 Mostert Street, CBD, Cape Town, 8001, South Africa
Truworths information: contacts, address, founders, CEO, services, and products
Truworths competes in Clothing industry.
To write a complaint about Truworths and get an answer from the officials of Truworths, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Truworths can be filed via the specific Truworths complaint section.
Truworths is a South African clothing, homeware, and beauty products retailer.
You can contact Truworth by phone at +27 872 859 401 or by email at services@truworths.co.za
Truworths is located at 1 Mostert Street, CBD, Cape Town, South Africa - 8001.
You cannot change your order once you place it.
Unfortunately, Truworths does not provide an option to use them online. You can only use this in-store.
As soon as the order has been shipped, you no longer can cancel it. However, it is possible to return the items once they arrive.
Truroyalty is Truworth’s loyalty program.
Yes, you can join the loyalty program for free.
You can pay for your account by EasyPay at stores that accept EasyPay, online on EasyPay, or via the EasyPay customer app.
If you have an account, you can track your order online in your account. Otherwise, you will have to contact customer support.
If you are unhappy with your item, you can return it to the nearest Truworths store with the dispatch note you received with your item.
You cannot return underwear, gift cards, prepaid cellular airtime, and body piercing jewelry (including earrings), face masks, and hand sanitizing products.
You can use your Truworths card at all stores of Truworths, Truworths Man, UZZI, OFFICE London, Earthaddict, Earthchild, Naartjie, and Loads of Living stores in South Africa.
Users on our website complain about delivery mixups, lengthy return and refund processes, employees, and bad customer service. We advise considering this before using Truworths services.