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Truworths

Truworths review: fitting room

S
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4:15 am EST
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Good day

I support you store in the highveld Mall
Witbank

I do really like the Ginger Marry cut so i went to the fitting room and the lady count my items so i need to leaf the one set shirts by her because you may not take more than 5 items .
Afther i fit it my husband stand by the entrance of the fitting room and i told him to go take a bigger size for me and the yung lady look at me and told me maybe you must go to a gym for one moment i could not believe what she just told me . I went back to the fitting room very ashamed and yes i am overweight and on that moment i think what to tell her before i gone pay this is (heartbreaking )shame on you to treat me like this this is really not right from you.

Really i will never ever go to that store again😪

Dec 19, 2019 1:39 am EST
Truworths customer support contacts
Address

1 Mostert Street, CBD, Cape Town, 8001, ZA

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Good day,

Thank you for your post and affording us the opportunity to assist.

At Truworths, be it online or in-store, our aim is always to provide services that give our customers effortless and pleasant shopping experience. We therefore sincerely apologize for your recent experience.

Upon receipt of your query, we escalated your concerns raised to the relevant Management to address. However, in order for us to investigate this matter, we kindly request you to contact us directly on 021 460 2300 or via email services@truworths.co.za.

Kind regards,

Truworths Online team
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The complaint has been investigated and resolved to the customer's satisfaction.

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  1. Truworths Contacts

  2. Truworths phone numbers
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    +27 214 607 771
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    20%
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  4. Truworths address
    1 Mostert Street, CBD, Cape Town, 8001, South Africa
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