Wolf & Badger’s earns a 1.0-star rating from 1 reviews and 10 complaints, showing that the majority of boutique shoppers are dissatisfied with unique fashion and home goods.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Wolf & Badger - Refusing refund for merchandise never received.
I ordered a Mauritius leather from Wolf and Badger and I'm just beyond frustrated with the return process. I ordered the jacket in Small to start, the jacket arrived quickly but I realized I needed to size up. There was no option to do an even exchange, so it made sense to request a store credit since I wanted to order the same jacket, just in a larger...
Read full review of Wolf & BadgerWolf & Badger Complaints 10
Delivery/returns
I ordered some shoes from Wolf and Badger on October 1st 2023 and the delivery date was quoted as 6th-10th October. I had not received the shoes so on the 12th of October I emailed to enquire. They responded on the 13th saying they would get in touch with the maker. I then received an email from a different person from W and B saying that if they have not...
Read full review of Wolf & BadgerInconsistent Pricing at Wolf & Badger: A Concerning Trend for Customers
As a human being, I have shopped at various retail stores and online marketplaces, including Wolf & Badger's website. While I appreciate the unique and carefully curated selection of products available, I have noticed a concerning trend in their pricing.
When comparing prices of similar products on the market, I have found discrepancies with Wolf & Badger's offerings. At times, certain items would be priced significantly higher than competitors, while others would be reasonably priced or even on sale.
This inconsistency in pricing can be frustrating and confusing for customers who are trying to make informed purchasing decisions. It can also lead to feelings of distrust towards the brand, as it seems as though they are not establishing fair and consistent pricing standards for their products.
However, it's important to note that not all of Wolf & Badger's products suffer from this issue. There are certainly items that are competitively priced and worth the investment. Additionally, their commitment to featuring independent and emerging designers is admirable and worth supporting.
Overall, I believe that Wolf & Badger has the potential to be a great shopping destination, but they need to address the issue of inconsistent pricing in order to establish trust and loyalty with their customers.
Disappointing Experience with Wolf & Badger: Lack of Communication and Unfulfilled Promises
I had high hopes for Wolf & Badger to be my go-to destination for stylish, high-quality swimwear. Unfortunately, my experience with this online retailer fell far short of my expectations. I ordered a swimsuit well in advance of a scheduled trip, with the understanding that it would arrive in plenty of time. However, despite my repeated inquiries regarding the shipment status, I never received a clear answer or any indication that my order was even being processed.
As a customer, this lack of communication was incredibly frustrating and disappointing. I felt like my concerns were being ignored, and my confidence in the company's ability to deliver on their promises dwindled as the days went on. The fact that I am still waiting for any kind of resolution only adds to my dissatisfaction.
In my opinion, a reliable and trustworthy retailer isn't just about having a great selection of products and a sleek website. It's also about providing timely and accurate updates to customers, addressing their concerns promptly and effectively, and making sure that their shopping experience is as hassle-free as possible. Unfortunately, Wolf & Badger did not deliver on any of these fronts, and I cannot recommend them to others based on my own experience.
Is Wolf & Badger Legit?
Wolf & Badger earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Wolfandbadger.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Wolfandbadger.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Wolfandbadger.com you are considering visiting, which is associated with Wolf & Badger, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Wolf & Badger have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Wolf & Badger website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- While Wolf & Badger has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Misleading Product Description: My Experience with Wolf & Badger's 18k Gold Earrings
I recently visited the online store Wolf & Badger in search of a beautiful pair of 18k gold earrings. I was excited to make my purchase, however, upon receiving the product, I was disappointed to find that the earrings were in fact sterling silver with a gold overlay. To make matters worse, I had paid the price for gold, when in reality the earrings should have cost much less.
As a consumer, I value transparency and honesty in advertising, and I felt misinformed and let down by the inaccurate product description. Though the earrings were still lovely, the disappointment of not receiving what I had expected left a bad taste in my mouth.
Overall, I believe that Wolf & Badger can do better in terms of accuracy and clarity in their product descriptions. As an e-commerce site, it is important to build trust with their customers by providing accurate information and pricing, and not misleading them with false advertising.
Unsatisfied with Wolf & Badger: Exorbitant Returns Cost and Inconvenient Process
I recently had an experience with Wolf & Badger, an online fashion retailer that left a lot to be desired. I ordered a dress for £85 and had to pay an additional £10 for delivery. When the dress arrived, I was disappointed to find that it was not of good quality and did not meet my expectations at all. I decided to return the dress and was surprised to find that although the website advertised free returns, I was being charged an exorbitant $68 to do so. To add insult to injury, I was unable to return the item to the London shop, which would have been far more convenient for me. Needless to say, the entire experience was quite frustrating, and I will not be shopping with Wolf & Badger again.
It is always disappointing to receive a product that doesn't meet your expectations, particularly when you're shopping online and unable to physically examine the item beforehand. In cases like this, a seamless returns process is critical to ensuring customer satisfaction. Unfortunately, that was not the case with Wolf & Badger. The exorbitant cost of returning the item coupled with the inability to return it to a physical store made the returns process far more complicated than it needed to be.
In my opinion, Wolf & Badger would benefit from reviewing their returns policy. Perhaps they could make the process easier and more cost-effective for their customers by offering free returns or reducing the cost of returns labels. It would also be helpful if customers could return items to their physical stores, as this would provide a convenient option for those who may not have access to a printer at home.
Overall, my experience with Wolf & Badger was quite disappointing. I hope that the company takes the necessary steps to improve their returns process so that no other customers have to go through the same experience I did.
Disappointing Experience with Wolf & Badger's Customer Service
I recently placed an order on wolfandbadger.com and unfortunately, I encountered an issue which left me feeling disappointed with their customer service. I sent an email to their customer service team, explaining the problem but I never received a response. After a week had passed, I decided to give them a call, hopeful that I would be able to resolve my issue. However, I was left on hold for an incredibly long 52 minutes before I gave up.
Feeling exasperated, I decided to try the Live Chat option that was available on the website. However, when I clicked on the feature, I was greeted with a message that read "we're not here". This left me feeling stranded and as if there were no options available to me to fix the problem.
After experiencing such poor customer service, I honestly don't know what to do next. It's disappointing to think that I won't be able to rely on Wolf & Badger in the future, as I was impressed with their products. However, the lack of a response or any attempt to resolve my problem has left me feeling frustrated and unsatisfied. I hope that Wolf & Badger will take steps to improve their customer service in the future so that others don't have to experience the same disappointment.
WOLF & BADGER REVIEW: Unhappy Shopper Shares Experience with Marketplace Platform
As a shopper, I recently had a lackluster experience with Wolf & Badger (wolfandbadger.com). I purchased an outfit and returned it shortly after receiving it. However, I was surprised when I received communication from customer service alleging that the item was worn, despite the tags remaining intact. This was quite disheartening, as I had been looking forward to enjoying my new purchase.
When I reached out to customer service to address the issue, I was informed that Wolf & Badger is actually a marketplace, similar to Etsy. While I can appreciate the desire to connect shoppers with smaller, independent brands, this unexpected revelation left a sour taste in my mouth.
As a result of this experience, I will not be shopping with Wolf & Badger again. Instead, I plan to order directly from the brands I support or from more reputable stores that prioritize honest practices and ethical business standards.
In the end, it's incredibly disheartening to feel like your hard-earned money has been taken advantage of by a company you trusted. I strongly suggest that as a potential shopper, you do your due diligence and carefully weigh the risks before engaging with any marketplace platform - be it Wolf & Badger or any other similar service.
Disappointing Customer Service Experience with Wolf & Badger for Holiday Gift Order
As a person who values the ease and reliability of online shopping, I was left incredibly disappointed by my experience with Wolf & Badger. My husband had kindly ordered a gift for me on the 11th of the month, with an expected shipping date of the 16-18th. However, we received only one email from them regarding a delay in processing the order, which was sent on the 16th.
Since then, we've tried reaching out to the company via various means, including both email and phone, yet have received zero response from their customer service team. It's truly frustrating to have no communication or update on the status of our order, especially during the busy holiday season.
What's particularly irksome is that, as we've tried calling the company's listed phone number, the loop on the line send us back to emailing them. This has left us feeling as if our business isn't valued or appreciated, and we're considering reporting this unprofessionalism to the Better Business Bureau once the holiday season is over.
In short, I'm extremely disappointed by what promised to be a great online shopping experience, but ended up being incredibly frustrating. Additionally, I hope that Wolf & Badger can turn this unfortunate situation around and improve their communication with their customers in the future.
Disappointing delivery and customer service from Wolf & Badger
When it comes to online shopping, one of the most important factors for many of us is timely delivery. Unfortunately, Wolf & Badger does not seem to have very prompt shipment practices. In fact, my order took a full 12 days to arrive after I placed it - which is certainly a longer wait than I had hoped for.
To make matters worse, when I tried to contact customer support to check on the status of my order, I found that several of the email addresses were not functioning properly. Even after I copied in an additional address, I was still left without any response to my inquiries.
In the end, I didn't actually hear back from the company until after I had already received my order. At that point, I received some advice to check my spam folder, but no apology for the delayed delivery or admission that their service had been less than satisfactory.
Overall, while Wolf & Badger may offer some appealing products, their delivery and customer service leaves much to be desired. If you're looking to make a purchase from this retailer, be prepared for a wait and don't expect much in the way of communication or support along the way.
Review of Wolf & Badger's Online Store: Fashionable Selection but Frustrating Customer Service
As a recent customer of Wolf & Badger, I unfortunately cannot recommend their online store. While their selection of unique and stylish clothing and accessories caught my eye, my experience with their customer service has been frustrating and disappointing.
Firstly, when I needed to return an item, I reached out to the customer service team for assistance. However, the representative I communicated with made several mistakes in processing my request and failed to follow up with me as promised. Despite my attempts to reach out to her, I never received a response.
When I attempted to contact Wolf & Badger through their provided phone number, I was met with an automated message informing me that no one was available to take my call. This lack of accessibility is concerning and suggests that they have not allocated sufficient resources to handling customer concerns.
Additionally, I attempted to initiate contact with them through their website but encountered a technical issue that resulted in a 404 error. This further undermines my confidence in their business practices and ability to provide quality customer support.
Overall, my experience with Wolf & Badger has left me unwilling to recommend their services to others. While their merchandise may be appealing, their lackluster customer service and accessibility issues make it clear that they still have much to improve upon in order to establish themselves as a reliable and trustworthy online retailer.
Overview of Wolf & Badger complaint handling
-
Wolf & Badger Contacts
-
Wolf & Badger phone numbers+1 (929) 480-6767+1 (929) 480-6767Click up if you have successfully reached Wolf & Badger by calling +1 (929) 480-6767 phone number 0 0 users reported that they have successfully reached Wolf & Badger by calling +1 (929) 480-6767 phone number Click down if you have unsuccessfully reached Wolf & Badger by calling +1 (929) 480-6767 phone number 0 0 users reported that they have UNsuccessfully reached Wolf & Badger by calling +1 (929) 480-6767 phone number
-
Wolf & Badger emailslondon@wolfandbadger.com99%Confidence score: 99%accessibility@wolfandbadger.com98%Confidence score: 98%
-
Wolf & Badger social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all Wolf & Badger contacts





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!