Great Fun
Reviews and Complaints

i dont know who they are or what they do, and i was just informed that my 'membership dues' will be increased to 13.99 monthly. i cannot contact them. Can BBB do something

On Oct 19, 2007, I made a purchase from hotwire. Unlike some of the other complaints about this company, I did know that they charged my credit card for membership. If you called within one month to cancel, you would not be charged. I called them, explained that a popup came up and in order to continue I had to push some button. Once I pushed the button it told me I had purchased Great Fun! Well I could not go anywhere to complete my purchase on hotwire without pushing the button, so I did as I was ready to check out. I saved the receipt and called to cancel.

Today Oct 30th, I received a postcard stating that they were increasing my fees. I was shocked. So I call, finally they give me a supervisor since I mentioned all the fraudulent activity of their's reported on the internet. He wanted my cancellation number...yeah like I kept that after a year. So, he gave me 4 months back and cancelled my account...want to bet he didn't?

In order to get your money back you have to write a letter...yeah and then what? I think I will call my credit card company.

I think we need to stop this kind of fraud. If someone didn't do their job, they should realize this could happen. I never used their services and I am sure they can see that I didn't. Of course remember it is always the buyer's fault.

Great Fun has been sending me stuff in the mail and I toss it because I think it is advertising. Little did I know they were probably charging me to the hilt!

Watch out everyone. If you buy from hotwire, make sure you don't have an additional charge on your credit card from them and you won't recognize it, but there will be an 800 number to call. Make sure you call and cancel and make sure you hold on tight to that number! Or they will charge you for nothing.

My wife, a Green Card Holding Brazilian National, aspiring to be a US Citizen, is being assessed a $59.99 semi-annual membership fee by this company for services she never requested. She only became aware of this scurrilous scam when she innocently requested I explain to her the contents of an innocuous appearing index sized card sent by mail informing her that her semi-annual membership would be automatically renewed unless she informed the company otherwise.

I am still trying to discover which of her credit cards, on some of which she is only an "authorized user", she (or I) am being assessed this charge.

I would like to know which of "Great Fun" partnering companies sold my wife's name to this company, or how she became subscribed in the first place, and what can be none in the nature of complaint and recompense. The only two candidates are AMC Theatres or Loews Theatres, two Great Fun partnering companies from which she has made purchases.

She left corruption riddled South American only to discover legally endowed pernicious parasites such as Great Fun up here in the "Land of Opportunity".

How can we stop this?

Sincerely,

Marshall Curson
United States Citizen

As a Quicken user, I recognized this bogus charge on its second appearance. It appeared on my charged card as TLG*GREATFN55506578AUG. Google search revealed a vast number of complaints against this company. I called mastercard and they immediately recognized the scam. They advised me to call [protected], Great Fun's office number, and protest the charges as unauthorized. Mastercard's security said that I should have no trouble getting the credits issued for the two months activity. TLG stands for Trilegiant and their strategy appears to be to piggyback transparently onto some other purchase and then assess a small enough monthly fee that a busy person won't notice the unauthorized charge! Despicable.

I am grateful to this site for helping me instantly recognize the scam as a scam.

I was purchasing an item from Footsmart on -line and while completing an order, I was sent to this greatfunsite.com not realizing it. It was for an offer of 20.00 off my next order which I thought was with FootSmart. I signed up and lo and behold it is a program that charges 11.99 at the time. Now I have a charge of $11.99 a month showing up on my account.

I didn't realize it but notice it on my bank statement. I called the company on Nov. 4th to question the charges and was informed that they have been trying to contact me to send me my great discount card... hello... they have my address which I confirmed at the moment. So I canceled it. They have been receiving $11.99 for the past 6 months. That I have not received no services for.

I don't have any idea who these people are but, I will be contacting an attorney in regards to the unauthorized charges to my checking account. I check my online banking daily and I noticed that a charge of 11.99 has been debited from my account. I called this TLG Great Fun the office was not open as of yet. I will be demanding my funds be returned to my account and notify my banks fraud department to be aware and not to allow these people to debit my account. Something needs to be done and these people should be prosecuted to the fullest extent of the law and consumers should be warned on a regular about these types of scam artist.

While viewing AMEX billing statement, noticed $11.00 charge paid to "Great Fun". Looked up "Great Fun" on internet and found many complaints regarding this company and related companies or branches, posting fraudulant unauthorized charges to credit cards. I called today(2/24/09) to dispute charge and inquire about service and cancel. I was told that I signed up for a travel club and was automatically enrolled in "Great Fun", and was sent a packet? The service was free for 30 days, and charges started after that period because I did not cancel?

I believe this was the first charge and was told there will be no further charges. How many millions of dollars have these people aquired in this manner?

Patrick S.

There seems to be hundreds of complaints about this company, Great Fun, TLC, revolving around the same subject: unauthorized charges to credit cards. Ditto for me--twice. When this happened the first time I managed to get someone at the company who told me my "subscription" was canceled. Nice of them to cancel something I never signed up for. Several months have gone by, and now I discover another charge, this time for $12.99. Seems to me that some lonely lawyer out there could have a field day with this outfit. They are getting credit card numbers (sold to them by legitimate on-line companies?) and simply charging the cards. One of the complaints I read rang a bell: the complainant stated that he had not had this charge until he used Orbitz on line to set up trip. Same thing with me! Maybe, maybe not, they are the culprit here. Nevertheless, this Great Fun outfit is blatantly stealing from people's accounts. I have just requested a new credit card to stop the charges. In the meantime, it seems to me this is fertile ground for a class action suit.

i called in your customer service last feb to stop the monthly charges of this great fun that I havent used it since it was issued and i dint need it . they chraged me 11.99 per month to my debit crd . I want my money back

I got charged 11.99 from GreatFun and not knowing what the services were and how I got into it. Mine started from Jun 10, 2008, I did n't notice it till today. I called my credit card company and was suggested to contact GreatFun directly as the charges could not be disputed. I called Great Fun and found out that I somehow got signed up via priceline.com. Its a membership annual service charges. I told them to stop it immeditaly and asked for credit back . Haven't got my credit back yet. This must be stopped right away. Be aware when you shopped online.

I requested a cancellation of my subscription with Great Fun 4 on Oct 11, 2012. On Oct 12, 2012 I received an e-mail informing that my subscription was cancelled. After that day I have been charged the amount of $16.99 on October 23, November 26 and December 26 for a total of $50.97. I request that the charges are stopped immediately and the unauthorized ammount charged are returned to my account. Below is a copy of the e-mail received by KaeVonna, Great Fun Representative. Please contact me when this issue has been solved at nievescruz.c@gmail.com.

Christopher Nieves

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Great Fun 4 Oct 12

Dear Christopher Nieves Cruz,

Thank you for taking the time to email us at Great Fun.
Please be advised your membership # [protected] was canceled on 10/12/12. Your cancellation number is Z12CWVCP. This will eliminate any future billing.
Thank you for trying Great Fun and if you would like to become a member in the future, please do not hesitate to call or visit our site.

Thank you,
KaeVonna, Your Great Fun Representative.

Original Message Follows:
------------------------
Hello!

I'm writing to inform that I'm no longer interested in receiving your services and want to cancel my membership immediately. My member number is
9943-[protected].

Thank You!
Christopher Nieves

This company is pulling latest CC scam. They are 3rd party running off priceline.com to view tickets. I did not authorize this charge but did use CC 4 mos ago to purchase a ticket. They must store your CC information. I am disputing charge at present. This is scam to rip people of via the internet... watch out!

My credit card company knew exactly who and what I was talking upon the mention of GREAT FUN. After doing some internet research I dis covered this has been an on going thing since 2006, maybe even soon. Why hasn't any organization or watch dog group taken this company down a notch.

you keep charging me after i cancealed with you

my account was chrged 1.00 on sept 8 twice fromtlg evguest and tlg shopper. didn't ask for anything from tlg . want this cancelled

Hi, i have recently been scammed by tlg loans. They took £149.99 when i'd not even said they could. What makes it worse is that the bank could not give a ### and make it out as if it's my fault. I have infomed the fraud squad and hopefully these ###s can get what's coming to them. gail x

I just noticed a charge on my card fron this company also. As the case with many of you I charge dozens of items each month and do not always pay attention to all small purchases. My wife noticed this charge and questioned it. We looked back and this is the 5th charge in 3 months for 12.99. The only thing we can think of is we do use hotwire.com? Thanks for posting your complaints. I thought we were the only one.

I have had a withdrawal from my checking account that I did not approve and need to find out why. It is from the following:
Electronic Purchase TLG*GREATFN17252047FEB [protected] CTUS ($19.99
I have not called the number yet and feel that when I do it will do no good but will have to try anyway.

ON MY COMPANY CREDIT CARD IS A CHARGE OF $38.99 THAT I DID NOT AUTHORIZE AND DO NOT KNOW WHO TLG GREAT FUN IS.

Hi, this company have taken £249.49 from my bank account without me ever contacted them for any reason, i will contact my bank very shortly and will do whatever it takes for me to see my money back.If anyone has a contact for these people, please come forwards and i will be really greatfull for that.

TLG rob the people's money. Please take the immidiate action There office address is

Lending Group
1st Floor
Mansoon House
Stockport, Cheshire
SK1 3UA

Phone no: [protected]

Like many of you, I was billed 11.99 for something I have no clue about. Apparently I signed up for this after buying a ticket on priceline? I did buy a ticket on priceline but I sure as hell wouldn't have agreed to pay 11.99 for discounts on whatever. This is a load of crap, can't this company be stopped.

unauthorized charge for 109.99

Tlg travel in montvale nj is a ripoff. Owner Michael Rappaport is a scam artist.

hi everyone this company done the same to me, told me they need my bank details to prove i was who i was they took 349.99 out of my account without my permission i have been to my bank i have to wait 30 days .i have been trying to phone them and all u get is a message saying you can not be connected, the number is08450175115.i am now going to the poilce as this is getting money from people through deseption .they are just robbers i want my money back

log you complaint with your bank police watchdog etc

I am 81 years old and I wonder how many older people have falled for this "Payment Due Notice" and payed it?

I got a "Payment Due Notice" from Buyers Advantage. I knew I had never done business with them and I looked on the computer and found that they are an illegal company and try to scam people out of their money by sending them a notice for $149.99. I know I do not owe this money and have no intention of sending it to them,
but I wonder why the law doesn't protect us from illegal practices lilke this?
Gayla McBride
Aurora, Colo.

I also was told I would get a full refund with-in 7 to 10 days. Just wondering has anybody ever got the refund or are they just blowing smoke?

How do I contact this Tri something Guard?

What number do you call? Send to:clark213@gmail.com

I called last month (March) and asked for my account to be canceled, and was informed that it had been canceled. Only to check my bank account on lie today, to find out that I have been charged yet again. I was expecting to find the carge reversed, not charged again. Could you pleas take care of this problem, and cancel my account and refund the now at least two, moths of charges. Thank You for ypur help, Marjorie Uourston

Charged me 99.99 for nothing on my mastercard.

TLG Complete Home charged my account without my authorization.

I never sign up for anything to do with this company

Charged 119.99 for i don't know. I don't even know how they got my information!

I just found out that this outfit charged our card $150.00 ! I never even heard of them & do not know where they got our info. I am sooooo flaming mad that I could spit lava! How do they get away with this? They should be in jail ! They are chupacabras with skin on!

I have gotton charge twice this month already, and I wasn't aware that I sent sor anything drom this company, what are they doing to us people, can't they get in a lot of trouble for what they are doing? How do I cancel the membership or whatever it is I have with them? I what them taken off my credit card bill.

They tried to rip off my 81 year old mother! Have they no shame? How do the employees sleep at night. Luckily she noticed she was charged for something she didn't know she signed up for.

You should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).

Trilegiant is the company behind this abuse. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.

(Tactics include pop-up windows during checkout at another site, text messages with fake gift certificates, bogus checks in the mail, and automated recordings when you pay a bill via phone).

Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.

Email: info@freedweiss.com

I also was charged. I wrote to the company asking a complete refund. I'm waiting for the answer. I didn't know this company, I never heard the name. I want to know how they found my credit card number.
Alberto.

TLGLoans.co.uk - www.tlgloans.co.uk FRAUD, BEWARE:

TLG loan called me on 06th April 2009 and said they are going to do some credit check for the loan first. For this reason, they need my bank account details. And after that they said it is decline. The lady, who called me, mentions her name as “Scarlet”. BEWARE!

They took £49.99 from my bank account and now I am trying to call them on their official number which is [protected] but no one is answering the phone. BEWARE!

Now, I saw these complaints, they are totally fraud. PLEASE, reject any calls from them straight away.

I've worked in a bank and I'm having the same unauthorized charges issue. You have to go to your bank and dispute it. they'll fill out whatever paperwork needed and it'll take a couple days, that should resolve the charge plus overdraft fee(s). You might also want to cancel the debit/credit card and request a new one to avoid future charges.

have you found out cause I was charged11.99 and have no clue either who they are

I just got charged 32.99 on 3-23 from TLG Live Well also and have purchased nothing from them! I am going to my bank tomorrow so they can investigate it and contact the company. If you google TLG, Live Well you will a host of complaints about this scam!

my card number was picked up in February 11. 14.95/month was charged against my credit card. when i finally realized something was going on they told me I had subscribed to a dining club. My husband and I are in our 80s. He has Dementia. We would not enroll in such a program. We were offered a 2 month refund of the program. We had been paying this for 8 months. I never received a discount card for use at restaurants or any correspondence from this company. I feel like I have been violated by scam artist.

I made a purchase through Roaman's online and found a charge for $139.99 on our next CC bill. We sent a letter to our CC bank placing the charge in dispute and I called the number on the CC bill. I was told by the TLG ID Secure company (who profess to provide identity theft protection - HA!) that they would be refunding me the amount and they gave me a confirmation number. The next month our CC bill showed a refund of only $84.60 ($55.39 less than the full amount!). I just called them again and was told that the "eligable refund was released" to us. I demanded a refund of the remaining amount and was told it would be given. This time I had to ask for a confirmation number. We will have to send another letter back to our CC company in order to continue the dispute until the we see the remainder refunded. What a pain. One key thing when asking for your money back, stay calm, be firm, and try to be polite. The guy on the other end of the phone didn't do this to you, his company did and if you are not unkind to him/her, they usually try to be very helpful.

One thing's for sure - I'm never spending another dime with any of these clothing companies!

I have found the same debit on my bank account as well for $139.99. I never authorized any debit of $139.99, I have to wait until Wednesday before I can call because everything is closed today but I don't understand how someone can charge my account without my permission, what happens if that would of caused me to overdraft my account?! There has to be something we can do! this is not right!

I just found the same debit of 139.99 on my account. The bank gave me a different number. [protected]. I have shopped a Roamans and Hips and Curves websites, but never the others you mentioned. What the hell is going on?! How can people just debit from your account without your approval?

Completly Pissed!
Colorado

I signed up with Great Fun to receive $25 back on a recent concert ticket purchase, I listened very carefully to their entire script regarding the terms & conditions, not once did they mention Buyers Advantage. I canceled immediately with Great Fun, & received no reoccurring charges.

2 months later, I notice a reoccurring charge of $16.99 from Buyers Advantage. A 20 minute wait later, a representative tries to explain to me how I signed up for an automobile gas & repair offer, it was a lengthy & comprehensive offer. I was forced to interrupt & inform the representative that I do not own a vehicle, commute by bike or public transportation, nor had plans to purchase a vehicle, so their offer would clearly not apply to my enrollment.

TL:DR: Do not accept anything but a full return from this fraudulent company! She was quick to reverse the charges when I mentioned the absence of documentation from their service, the building case against them online plus mention of a class-action lawsuit, & my preference to resolve the issue with their company versus the bank. 🙂

1-800-Flowers order resulted in "Membership" with TLG Livewell billed at $38.99. After receiving first debit card deduction and directing to have name and account information removed I have had another #38.99 removed from my debit account.

I had a withdraw from my account for 99.99 and I have no idea how they received my information. I have done some traveling last month, but my credit card# was never submitted to this site and my bank had to shutoff my card and dispute the claim. There is a huge inconvenience with this 7-10 day process because my bank has to ship me another card and may not get my money back for 3 to 5 days after the investigation is complete. WATCH YOUR INFORMATION ONLINE AND BE VERY CAREFUL WHEN YOU TRAVEL

I was contacted by someone from tlg loans and my bank card details were taken i was told that before any monies was taken from my bank account i would be telephoned to inform me that they were taking the monies from my account and since that phone call i have not heard from the company that claims they can offer me the £1000 loan that i have requested there for i would like the full amount of monies taken from my account reimburst asap or legal action shall be seeked and it shall also be passed to the police as a matter of theft.

Before anyone can say that it is not classed as theft it is as for the fact i was not informed that you were taking monies from my account and i have not recieved either the paper work that needs to be signed or the money for the loan amount i do not take kindly to being misled or taken for a ride.

I will also be looking for compensation due to the inconvenience that you have caused by not keeping to the agreement by your selves

yours truely

A.Hayman

TLG CHARED ME FOR 49.99 POUNDS FOR NOTHING, I WANT THEM TO COMPENSATE IT,
REGARDS

ISHFAQ

i would like this CANCEL AND A REFUND TO MY CREDIT CARD ACCOUNT THANK YOU MY CREDIT CARD IS A MASTERCARD NAME ON THE CARD IS JANICE CONVERSE 09/08/1 AND ALSO I DON'T HAVE A PHONE NUMBER TO GET IN TOUCH WITH YOU TO CANCEL THIS ACCOUNT, I DON'T WANT ANY MORE LETTERS OR PHONE CALLS TO JANICE CONVERSE AT ALL. THANK YOU

JANICE CONVERSE ROSIE_CONVERSE@YAHOO.COM
09/08/10

NME Mags give information to scam outfits such as TLG. Then one is charged with no authorization at all.

Never signed up for this service! Wonder how they got my CCNumber? Will talk with my Attorney concerning legal action against them.

This is a fraudulent company. They attempted to charge my card yet again and the bank stopped it and reissued me a new card. Why are these people still allowed to operate outside of a jail cell?

On friday 1st May 2009, I noticed a payment of £49.99 taken from my bank account, I have not contacted this company for any of their services and certainly not asked for a loan, I've tried ringing them on a phone number I obtained from the internet website, never an answer. This money has been taken without my consent, I would like to know how I go about getting it reimbursed? I've spoken to my bank, who tell me this is a legitimate company and I need to speak to them about getting my money returned, my bank will involve the police if I can prove I've not authorised TLG loans to take this amount.

Tlg has charged hundreds of dollars to my account.

I complain, they take off and the next month, hundreds more in charges show up.

They are part of hsbc which makes this even worse. . . Both are complicit in this crime.

I bought a pedi paws online and it had an $8.00 rebate. when the rebate check came I cashed it. by cashing the rebate check it signed me up for TLG buyer advantage @ $139.99 which they took out of my checking account, which then put me into the negative and I had to pay nsf fees.

I got the number for TLG from my bank, they agreed to credit my account in 7-14 days. but I am still out $70. for nsf fees.

Have a care with that company because they had taken some funds out of my account w/o my permission. This month, I had noticed a pending charges on my account which is due on the 19th, three days from now. Will let you know what happen and will call my bank tomorrow morning.

my card has been charged twice now the beginning of the month and now the midmonth for $15.99 each time. What do i need to do?

i had the same thing happen to me. i have never heard of this company. i went to the atm to withdraw some cash and it said insufficient funds. so, i called my bank, they said that this "tlg buyers" and also "tlg great fun" had billed my debit card in 4 different transactions for $15.99 each. so, now i have to call this, "unknown" company and make them refund my money that they took. then i have to order a new debit card. i dont even know how they got my info in the first place. but something needs to be done about this. it isnt right to anyone unless, that one person authorizes the transaction. i am contacting my lawyer and im going to try to do something to stop this company from stealing from the citizens of the U.S. I think everyone else that has experienced this similar activity should do the same thing and we should all team up and put a stop to this. because of this, "tlg buyers" and "tlg great fun", i had to borrow money to buy my childs diapers, just because some company i have never heard of, emptied my account.

It just happened to us as well. My husband didn't realize the rebate from the purchase of Pedi-Paws had strings attached. I am now in the process of getting this cleared up. Thank goodness it is our credit card and not our debit card involved. What new scam will pop up next?

I just had the same thing happen this morning. I got a check for $8.25 some months back from buying a stupid pedd egg! I cashed the check and thought nothing of it until this morning, got up and checked my account online to see that there was a pending charge of $139.99 from TLG Buyers...No clue who in the world this company was nor did I approve this. So I called the bank and they of course can't do anything until it clears my account, in which will leave me negative and of course charge a $35 NSF fee. I found this through a search engine and called the company. Tehy are refunding my $139.99, but of course, it will take days. I had to borrow $140 and oput it in my account today so I will not get charged and NFS, because I know my bank will not refund them. The bank won't refund NSF because by cashing that stupid little check, it gave them authorization for the money. This is just craziness!

A friend is going though the exact thing now, they refunded her $8.25 She banked it and they just 3/20/09 took out the $139.99.She called the bank that day herself after being told they had a 3 way conversation with the bank(`liars! they are!) The bank told her they will investigate and at the end of 10 days her bank will refund the money AND take care of ALL their CHARGES, ASK THE BANK SECURITY DEPARTMENT.

$139.99 unauthorized debit

I, too was debited $139.99 and never cashed nor received a check from Woman Within, but will definitely be contacting them. Their phone # at TLG ID Secur is [protected] and their hours are 10am-7 pm EST.
Loretta

ya me carterand carter finance they charged me 199.00 the first tym and the second tym again they charged me £249.99 fro m my bank acount and when i try to contact them they are phone number is not owrking when i asken for my refund they just hangup the phone.

Had the same done to me.We ALL NEED TO TAKE SOME ACTION TO PUT THEM OUT OF BUSINESS.If we keep quite then these louts will continue benefiting.I intend to pursue every avenue possible and have recorded them on my phone soliciting for bank details then trying to make debits.THEY WILL GO DOWN!

This company is a total rip off and are scaming people all over the UK. Its a joke that the comapny can get random number and start charging t hem for texts that they did not order or even know about., The owners are going to get shut down which needs to be done know.

Anyone who has been scammed you need to let ICTIS know about the issue. 3 messages costing 2 pounds each. 6 pounds from many phones is a lot of money. Its a joke

Shabir

Yes! I was one of these random people charged. What the hell is this company? For anyone else getting these charges, the phone number is [protected]

I also cancelled my membership that was FREE for 30 days. Then, I continued to get charges. The phone call i made to stop charges and the cancellation code is put into a word doc saved as cancellationcodes. that is the last time i will be without a code because i can just pull it up on a doc. In addition, writting to Great Fun Support Service P.O. Box 6100 Westerfield, OH 43086 and asking for a refund for the previous MONTHS charges may get further refunds. It surly is a full time job being a consumer.