OnlineAuction’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of bidders are dissatisfied with auction experience.
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Disappointing Experience with OnlineAuction: Misleading Ad and Poor Customer Service
I recently used OnlineAuction to bid on a watch that was advertised as a man's watch. However, when I received the watch, I realized that it was actually a women's watch. I was very disappointed and felt like I had been misled by the seller. I paid 700 Euros for the watch, which is a lot of money to me.
When I contacted customer service to try to resolve the issue, I was met with absolute intransigence. They were not willing to help me in any way and basically told me that it was my problem and that I was out of luck. I was very frustrated and upset by this response.
Overall, I would not recommend using OnlineAuction. The customer service is terrible and they do not stand behind their products. If you are looking for a reliable and trustworthy online auction site, I would suggest looking elsewhere.
Disappointing Experience with OnlineAuction: Broken Machines and Wasted Money
I gotta say, I had a pretty bad experience with OnlineAuction (onlineauction.com). My company decided to buy some machines and equipment for our business from an auction run by Hilco Industries. We spent a whopping 7000EUR on these items, but boy were we in for a surprise. Almost all the machines that had electric components in them were either broken or damaged. It was a real bummer, and we felt like we could have gotten much more for our money if we had just bought new tools instead.
I mean, I get it, buying used equipment can sometimes be a good way to save some cash. But after this experience, I don't think I'll ever do it again. It's just not worth the risk, you know? Plus, it's a real hassle to deal with broken machines and try to get them fixed. Ain't nobody got time for that!
Overall, I was pretty disappointed with OnlineAuction. I feel like they should have done a better job of vetting the items that were up for auction. It's not like we were buying some cheap trinkets or something. These were big-ticket items that we were counting on to help our business grow. And instead, we ended up with a bunch of broken machines that we had to spend even more money on to fix.
So yeah, I wouldn't recommend OnlineAuction to anyone looking to buy used equipment. Save yourself the headache and just buy new stuff. Trust me, it's worth it in the long run.
Is OnlineAuction Legit?
OnlineAuction earns a trustworthiness rating of 77%
Reliable, but always remember to protect your data.
OnlineAuction has registered the domain name for onlineauction.com for more than one year, which may indicate stability and longevity.
Onlineauction.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Onlineauction.com you are considering visiting, which is associated with OnlineAuction, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for OnlineAuction have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the onlineauction.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Onlineauction.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The onlineauction.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to OnlineAuction. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of OnlineAuction complaint handling
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OnlineAuction Contacts
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OnlineAuction phone numbers+1 8009002828369+1 8009002828369Click up if you have successfully reached OnlineAuction by calling +1 8009002828369 phone number 0 0 users reported that they have successfully reached OnlineAuction by calling +1 8009002828369 phone number Click down if you have unsuccessfully reached OnlineAuction by calling +1 8009002828369 phone number 0 0 users reported that they have UNsuccessfully reached OnlineAuction by calling +1 8009002828369 phone number
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OnlineAuction emailssupport@onlineauction.com79%Confidence score: 79%Supportsales@onlineauction.com78%Confidence score: 78%Sales
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OnlineAuction social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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