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Great Fun Complaints 397

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12:21 pm EDT
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Great Fun snuggie scam

They charged me $149.99 and, after researching it for quite some time, I found out it charged on the same day they charged my new Snuggie. Apparently, Snuggie and some other companies are scamming people by using a Fine Print scam. On the back it says something about the rebate and it would charge $150. I called Great Fun and got on the phone with someone named Bill. This "Bill" said that they would refund me within 10-15 business days. 15 days later, I get charged $11 by the same company I called them again and got someone named "Isaac." I started giving them the riot act and reported fraud. Snuggie and other companies are doing this. Don't buy from infomercials. Apparently, they do it to pay for the cost of the second free thing they gave you. A few days later, I went to WallGreens and saw a Snuggie for $15 and I bought mine from the infomercial for $27. The infomercial said it was the cheapest you could buy. Moral of this story, DO NOT BUY FROM INFOMERCIALS! IT'S BEEN LIKE 3 MONTHS AND I HAVEN'T GOTTEN BACK MY REFUND.

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Theodore Sofianides
Fresno, US
Mar 25, 2010 3:10 pm EDT

I bank with CitiBank and a couple of weeks ago, I went to the bank to deposit more money into my checking and asked to have my 'Mens Fitness' Magazine subscription cancelled. I knew that the magazine automatically took out money for the subscription and I wanted the teller to put a 'stop payment' on that transaction. God bless that teller because after her close perusal of my account, she informed me that my checking account was hemorrhaging $12.99 every month. I was floored for two reasons: 1) because I was an idiot for NEVER REALLY LOOKING AT MY STATEMENTS - SHAME ON ME and 2) No magazine is worth $12.99 per month and to this day cannot ever recalling ever agreeing to that.

Having said that, my mind could only rationalize the situation by thinking this TLG GREAT FUN scam must have happened when I ordered something online or on the phone or maybe the magazine too! All these companies have a Parent Company who have a Parent Company who have a Parent Company and before you know it, you don't even know to whom your money is going to anymore.

Needless to say, I asked the very nice teller to put a 'Stop Payment' on those automatic transactions. God bless her heart because she tried three times and her computer would NOT let her do it. The computer did list an 800 number which she gave me and told me that I would have to call TLG GREAT FUN and cancel myself. So, I went home, called the number, spoke to some girl who's English was quite unintelligable and after a half hour, cancelled my account with TLG GREAT FUN! I asked for my 'Member Number' which she gave me and she did give me a 'Cancellation Confirmation Number' too. And yes, I've kept them just in case.

Lastly, I want to bring this to everyone's attention. I went back through my Checking Statements for the previous year and found all of the monthly charges from TLG GREAT FUN. The surprising thing is that when my balance had dropped to $5 and some change, which stayed there for like three months because I like to carry cash at home, TLG didn't automatically withdraw from my account nor did they cancel my subscription. My Checking Account is NOT set up to draw from my Savings in case I accidentally overdraft. I feel that they didn't charge me because then Citibank would've called or written to inform me that I had overdrafted which would have alerted me to them. Look out people - TLG GREAT FUN is very sneaky & clever.

What is the lesson in all of this? READ YOUR STATEMENTS AND KNOW WHERE YOUR MONEY IS GOING!

I receive my next statement within the next couple of weeks. Know that I will look it over with a hawk's eye to see if I'm still being charged or not. If I am, then I will be forced to close out my Checking Account and open a new one.

Good Luck to everyone out there who's been screwed by TLG GREAT FUN. I hope my experience helps someone out there who reads my story.

God Bless.

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7:42 am EDT
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Great Fun taken money without autoriseation

I applied for a loan with Loan supermarket who online they came back to me asking for details to complete application they required my debit card details to confirm address and credit details i then find that a company called TLG have taken £149.99 out of my account without autorisation i contacted Loansupermarket who gave me a number for TLG but sounds like there no longer in business what can i do ?

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3:41 pm EDT
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Great Fun false credit card charge

I noticed a 11.99 charge on my capital one card, and called great fun. I had to wait a long time on hold, but finally received assistance. they told me I had subscribed to their discount service by clicking on a rebate from fandango movie ticket web site, of which I have no recollection. they initially agreed to cancel my subscription, and refund me 2 months and gave me an address to send to get further refund, pending review of the dispute board. after I further expressed my sentiment that these charges were theft, and I threatened to post my complaints online, a supervisor stated she would process a full refund. we'll see if it actually comes through. so... beware of fandango, and keep pressing and they will give you a refund.

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10:52 am EDT
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Great Fun fraud

Priceline seem to have provided my credit card details to great fun tlg and they are charging me without my approval. this must surely be one of the biggest travel scams right now and surely breaks umpteen laws regarding credit card security. I clicked on a special offer option provided through priceline.com. I decided against it after it started asking me loads of questions that seemed unusual. so I just logged out. nect thing we spot a charge to my credit card. no approval - nothing! has anyone got a number for either great fun or priceline.com? this needs to be exposed!

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Christopher Della Rocco
US
Dec 02, 2009 12:38 pm EST

I am having a similar experience. I called the [protected] no. and the man i spoke to said he would cancel my acct but offere no recourse for the money they stole. even though i v=changed my debit card no. they still taxed me for another month. I called to get their address in CT. which you need to file complaint with BBB. They refused to give and after being on hold nearly 15 minutes I was given an Ohio address from Jose Dardenas as PO Box 6100 Westerville Ohio 43086. not sure if that address will help in BBB complaint or not.

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8:37 am EDT
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Great Fun unauthorised membership payment

$489. 97were withdrawn from Bank of America saving account 3 times in a row without notifying(authorization) me.
Date were as below;

06/23 $139.99
06/24 $149.99
07/01 $199.99

Do I need to claim this to BOA or TLG Buyersadv?

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msmeagan26
Santa Monica, US
Aug 06, 2009 6:12 am EDT

the same thing happened to me, but four different times from four different companies. The first one got reversed, now I'm working on the three others. Do you have the number for Buyersadv? Thanks and good luck

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10:11 pm EDT
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Great Fun fruad/scam

On July 10, 2009 according to my bank statment i realized a charge from TLG great Fun, i had no clue who this company was. I started my invesitagations and found a number to contact this company. I found out what they do and told them i had never opened such membership they refused to cancell the membership as, they claim it was linked to another name but, with my visa check card information.WOW! i told them how can they charge credit cards for no reason that is FRUAD! this company is charging peoples credit cards with no form of security.

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1:42 pm EDT
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Great Fun withdrawing from my account

This TLG Great fun, has been taking money out of my bank account without my concent. I never singed up for anything and know they think they can withdraw whenever they feel like it. I signed up last month for lime wire with a triel period make up thing. gave my card info and TLG was on the same page. I want my money back! might of been small amounts like $9.99- $14.95, but when you don't have the money in ur account the bank charges you an extra $30.00 for an overdraft. I am filling a disspute and I will get the money back that they took out of my account and the money that I was overdrafted as well. THESE PEOPLE NEED TO BE STOPED!

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6:17 am EDT
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Great Fun unauthorized charges

Yesterday, I went to Cheap"OFlight website to check flight prices to Florida. Also checked their website for hotels. Did not purchase anything... just did some price comparisons.
This morning, I have two (2) unauthorized charges against my checking account:
TLG*SHOPPER ADV [protected] for $119.99
TLG*EVDAY GUEST [protected] CT for $119.99
This is absurd ! Someone needs to get this under control. I sent an e-mail to my bank to pull the charges and I'll be calling them this morning.
Everyone that gets hit with this SCAM needs to tell their bank immediately.

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12:56 pm EDT
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Great Fun unauthorized charges

I have ordered flowers from 1800 flowers and never had any problems for a couple of years. I have just recieved a debit of 38.99 on my bank account which also cost me 35.00 over draft fee from TLG live well. I searched this company and landed on this site. Only way i knew it was from 1-800flowers is due to this site and the other complaints I would like to cancel this due to I did not sign up for this and have my funds returned. Live well gave me a customer service number [protected] but can not get through.

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David C Carmen
Columbus, US
Jun 29, 2009 11:38 am EDT

I ordered flowers through 1-800 flowers a in March 2008. In June 2009, my account was debited 38.99. The bank also notified that the same amount was debited from my account in March 2008.

According to the company TLG Live Well, when flowers are ordered, the individual is automatically signed up for a program that removes 38.99 from your account unless you specify otherwise. The problem is, the customer ordering the flowers is not given information about the program so you are not aware until you see money coming out of your account. The custmer service representative agreed to place the money back in my account without an arguement.

It seemed as if they are aware of their hidden non-informative tactics. How can the better business bureau stop them from this practice

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melz
Newark, US
Sep 19, 2009 12:07 pm EDT

I made a purchase from 1-800-Flowers a little over a month ago, and just noticed a charge for TLG LIVE WELL, however I NEVER authorized this, beings that I've worked for a bank in the past, I have knowledge about fraudulent purchases. Ironically when you call TLG LIVE WELL, the customer service is closed. Anyone who encounters this, has to speak to someone at their bank to fight the charges, overdraft fees (if needed), and possibly request a new bank card to avoid a new charge.

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Diane C Thompson
Orem, US
Jun 17, 2010 2:33 pm EDT

I just found out that this tlg Live Well has recently charged me the same amount of $38.99. I ordered flowers maybe 3 -4 months ago, so I'm assuming it stemmed from that? How do they keep doing this and stay in business?

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Rovertdude
Choctaw, US
Dec 01, 2009 10:54 am EST

Here is a quick tip. Call livewell at [protected] and tell them that you canceled your membership through email. Have your membership ID ready for them to look it up. They will ask for a conformation #. Just say you never received one and it was 2 ago when you canceled. They will reverse the charges made and cancel your account. Just a quick and easy fix that may help anyone who wants to avoid the hassle of paperwork.

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Pkuehlewind
Flint, US
Dec 01, 2009 8:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

on ph with 1800flowers now I will resolve this thru my state attorney fraud division and my local bank

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suzeeswirl
Reno, US
Nov 01, 2009 5:02 pm EST

This same company has screwed many people over. Please go to www.ftc.gov and file a complaint with the Federal Trade Commission. If they get enough complaints regarding a single company, they will definatily do something about it. Report TLG Live Well and 1-800-Flowers.com

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SparkChaser19
Anacoco, US
Sep 30, 2009 1:00 pm EDT
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I also was charged $38.99 on my last statement from TLG LiveWell and had no clue what it was for. What I also didn't realize is that TLG LiveWell has been charging this amount on my card every 3 months since I ordered flowers in February! I called their 800 number, and spoke to a customer service rep who was very polite, however, they would only refund the current charge. So I'm out $77.98. THANKS ALOT for that $15 rebate 1800FLOWERS! I will never order from them again.

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melz
Newark, US
Sep 19, 2009 12:12 pm EDT

I'm not sure if you had this issue resolved but you should contact your bank or credit card and dispute it beings that it wasn't authorized. They should fill out whatever paperwork and it should take a couple days to post back into your account.

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8:21 pm EDT
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Great Fun $139.99 withdrawn from my account

I had purchased a PediPaws toe nail grinder for canines approximately 2 years ago. I have just recently been receiving checks for $5.00 from TLG. The first check received, i did not read the "fine print" and deposited it. I thought it was an account refund. This was a very big mistake, because since then I have received two more checks (not deposited). I have read the small print and it states that if deposited, you agree to purchase a membership to ID Secure. I just now found this out in my account. I will make contact with company on Monday moring and attempt to get my money back. This makes purchasing items on the internet so unsafe. Shame on them for their practices! I hope they do not sleep at night. That is no way to conduct business, at all. I will be contacting the Better Business on Monday as well.

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2:33 pm EDT
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Great Fun unauthorized charges since 2995

This company says I signed for it to charge my account back in 2005 and I didn't catch that they've been charging $119. a year since then for something I don't want or use! I called today and they say they will credit back some of the money from this transaction today. what a racket! I suggest you all look at your statements for this charge and call if you don't want it on there. I am still going to call bof a because they say they are approved and affiliated thru the corporate office and they say that is why the local branch did not know that! sounds really fishy to me, but i'm still investigating.

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Kpdias
Fort Myers, US
Jul 22, 2010 5:40 pm EDT

I just notice an unfamiliar charge on I my credit card bill of $129.99 from MP GreatFun. Then I went online to find out what this company sold and I was surprised by so many complains is posted. In my case it is also a scam I never authorized this charge.

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robin kumataka
Bainbridge Island, US
Dec 16, 2009 8:28 am EST

M p Fun through Bank of America is a fraud, I have been charged for 99.00 for five years. I want my refund now!

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Richard Casserly
Fort Lauderdale, US
Mar 30, 2010 6:20 pm EDT

This also happened to me.. these people are criminals and are to be locked up in jail.. along with the guy that made them partners with B of A ... Funny how when i mentioned this to the discrepancy department see quickly removed it from my account ... No questions.. I figure that if they charge 10, 000 people and 50% call about it to be removed. this would be a good take.. One more thing.. don't fear the guy with the mask that robs the bank, fear the guy thats behind the counter smiling at you. I am closing all my Bank of America accounts.. sounds a bit drastic eh? ... well this is the 3rd time... Thieves!

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9:37 am EDT
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Great Fun unauthorize charges

I called this company([protected]) because of the charges in my credit card. The person that answered inform me that I've been a customer since 2005, but could not tell me who authorize the charges or what type of service I was charged for. He did tranfer me to a cumputer that cancel the service as of today. I would like to know what do this people charge me for and who authorize it. If not I want to be credit for the charges

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Kathleen Bowman Ellenberger
US
Dec 28, 2015 8:50 pm EST

I also have ordered Target cards and others through this Buy Smart/ Live2Save for years. I save $5 on $25. I called today and the foreign sounding guy didn't know about gift cards, said it was a discount program only. I have ordered but not recently so I wondered if it had changed? It does tick me off when I forget to order them because I pay $8.95 a month too. That is $107.40 a year! I cannot do it online at all.

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mcgyver111
Howard, US
Nov 01, 2009 11:53 am EST

Correction. The live2save website is actually (mylivetosave.com)

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mcgyver111
Howard, US
Nov 01, 2009 11:52 am EST

live2save (www.livetosave.com) is a buying service that you probably got lassoed into joining through your credit card company. I believe that Providian, a company dealing with high APR credit card companies to those with less than perfect credit - like myself. The Providian CC eventually went to Wells Fargo and is now handled through Chase. The live2save buyer's club was originally called Buy Smart (www.mybuysmart.com). I'm currently paying $8.25 a month to belong to the live2save club. I've been a member for about 4 or 5 years now, originally joining it when it was buy smart. If you go to the livetosave website you'll find that they sell a host of name brand products which, honestly, you can get for about the same price in a number of places on the internet, although they supposedly have a 200% low price guarantee. The only reason I stay with them is because they also offer discounted gift cards. For instance I just purchased $400 in Home Depot gift cards (in $25 increments) and only paid $320 (20% discount) and $200 in $25 sears cards for $160. The $120 I just saved has covered the cost of membership for the whole year. The also have the same deals on gift cards for Lowes, Pennies, Kmart, Walden books and many more. So while you may have been "conned" into joining, take advantage of it. 2 gift cards alone cover the monthly membership cost. Lowes may not have liked me paying for my $1, 800 washer and dryer with $25 gift cards, but tuff - they saved me $360 on that purchase alone! I have always received my gift cards within 7 to 10 days of ordering them and never had any problems using them. You are limited to 100 gift cards a calendar year. If I don't think that I'm going to use my 100 card allotment for the year, I get them for gifts or for my family members.

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11:35 am EDT
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Great Fun the company as a whole

dear all TLG loans users,
i personaly would like to deeply apologise for the trouble this company has caused for you!
i can cover honesty-is-the-best-policy's back and admit that i also worked for the company,
i was there for 2 months and fully agree with the fact the staff were also lied to about how the company was ran, and it would not surprise you that us too were totaly ripped off at any chance the b******s could get! leaving some of us paid £8000 short and most atleast £1500 short. also we werent even in the tax books, as we found out last month when we realised that everyone of us had the same tax codes yet different wages, after calling HMR and finding out that the tax code was completely FAKE...wonder where the money we have been paing as tax went then.
most of you could probably say that we deserved it but honest to god, i totally agree that the man running this business was a complete theiving ###, and he lied to us about everything, told us what we wanted to know yet twisted everything possible.
in response to people wanting to know names, i can guarantee that everyone at some point of speaking to anyone at TLG or CARTER & CARTER FINACIAL will have been given a fake name by staff!
which i personaly think is disgusting!
but to be perfectly honest the only man to blame for the majority of this is named
/name removed/
As you also are aware, the company was raided on monday 1st by many police officers and was shut down, so far it is under investigation as "suspicion of fraud" all accounts they had have been frozen so no momey is gettinhg spent and i pray for you all that you will get these ridiculous "admin fees" refunded back to yourselves.
and as warning i have been told that Irfan wil be opening another company under a completely different name as soon as the investigations are over, we were also in the position of being offered our jobs back to us and you can imagine our response, YOUR ON YOUR OWN PAL!
SO IF ANY COMPANY THAT YOU HAVE NEVER HEARD OF OR BEFORE CHECKING THEM OUT FIRST CALLS YOU AND ASKS FOR ANY SORT OF BANK OR ACCOUNT DETAILS. DO NOT FALL FOR IT.
IT COULD BE ANOTHER DODGY BROKER OR... IT COULD BE THE SAME B*****D THAT RIPPED YOU OFF IN THE FIRST PLACE.
i would like to apologise once again for all of your troubles and i wish you all the best of luck in getting your money back!

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2:01 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

ordered flowers from 1-800-flowers, very disappointed in the flowers as well, nothing like what the pic looked like.Anyway...then found a charge for 38.99 on my debit card a couple months later, I was lucky and found phone number of TLG Livewell, never heard of this company...talked to rep., at first she was a little not nice, but did say she would have the...

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5:44 pm EDT
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Great Fun unauthorized charges

Shop.com provided tlg great fun my account information resulting in a monthly charge. same scam as everyone else. tlg claims I responded to a query about getting savings information which caused the transaction. shop.com, which had my account information transacted this to tlg but did not log the transaction to my account history. I was able to get tlg to cancel but did not recover my monthly cost, for which I got nothing. I am now working to get shop.com to delete any record of my account information. I regret using shop.com and advise others to avoid using their service.

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1:30 pm EDT
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Great Fun multiple unauthorized charges

this company will keep your card on file and charge you without consent for products my last charge was 139.99 another charges were 12.99 and 8.00 somebody's gotta prosecute these guys they're money laundering!

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3:04 pm EDT
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Great Fun unauthorize charge

Tlg great fun has made an unathorize charge to my checking account on 27 may 2009. I was provided a phone number to call tlg great fun by my bank which is [protected]. I have called the phone number provided to me and was given a hard time by the tlg great fun representative in trying to get a credit of $12.99 back to my checking account through them, the representative kept trying to offer deals I did not want to hear about, after mentioning to the representative that I was going to find a way to make a complaint about the tlg company, the representative told me she couldn't give the credit back and then hung the phone up. I then decided to do some search online and found this website and was very surprise that there were so many complaints made about tlg great fun and all their unauthorize charges this company has been making. well I read this one complaint on this website that had provided this phone number for tlg great fun [protected], so I called and asked for a credit of $12.99, I was told it will be credited back to my checking account in 7 days, then I was transferred to the cancellation department and was given a confirmation code.

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leo77
Bellflower, US
Dec 20, 2009 12:25 am EST

i found out today 12-19-09 i was charged $11.99 times 5 months without my knowledge i called [protected] was told they are open mon to fri.am so upset i can't solve this today.leo.

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11:59 am EDT
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Great Fun credit card charge w/o my authorization

I ordered a trimmer from Pedi-Paws and had recieved a letter in the mail that said I paid too much for the product. So they were going to send me a check in the mail for $8.25. So I got it in the mail in January and deposited it into my checking account. On May 20th there was a charge for $139.99 from TLG ID Secure on my credit card. It was a scam. When I called TLG they said that when I signed and cashed the Pedi-Paws check it subscribed me to the TLG ID Secure. He acted like I should know all this information. They unsubscribed me to this TLG ID Secure [protected]) and said I would recieve a refund on my credit card. So we will see if it gets credited to me account. Thank you to everyone that wrote a complaint. It really helped me out.

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10:51 pm EDT
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Great Fun didn't order/unauthorized charge

I got charged 139.99 on my debit card by TLG ID secure on 5/22/2009. I did not order this product or cash the rebate check from my pedipaws and I got charged for this. I have read a lot of complaints about this in here and on other sites. Now my account is overdrawn cause of this and I have to go into my bank to sort it out. I want these people nailed and I want my money back and them to stop going into my account for stuff I didn't order. I'll probably have to change my bank account to stop this from happening. Nail telebrands and pedipaws. My dog don't like the thing either.

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8:21 am EDT
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Great Fun fraud company

I would strongly advise all the victims of TLG loan to file a report with fraud solutions to close down this company. Also you should all tell your story to Stockport Express, who is the local newspaper where TLG operates. You can do so by email or by phone. I have already done so myself, and the more complaints they receive then it will be considered as a social issue and they will publish an article against TLG who will then get what they deserve.

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Overview of Great Fun complaint handling

Great Fun reviews first appeared on Complaints Board on Oct 3, 2006. The latest review TLG Great Fun was posted on Mar 3, 2022. The latest complaint why was this charged to my account was resolved on Nov 25, 2014. Great Fun has an average consumer rating of 3 stars from 397 reviews. Great Fun has resolved 212 complaints.
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  1. Great Fun Contacts

  2. Great Fun phone numbers
    +1 (877) 488-9480
    +1 (877) 488-9480
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    Jun 13, 2024

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