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TLG Complete Homecharged my hsbs masted card

R

this company is Working with HSBC looks like, they chard my account for $64 i had no prior knowledge about .now the cradit company giving me the dance around.

Responses

  • Ro
    robbie anderson Mar 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Charged 119.99 for i don't know. I don't even know how they got my information!

    0 Votes
  • Ma
    Maureen Mar 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The same thing happened to me, and this is messing up my credit.

    0 Votes
  • Ro
    Ron Norman Mar 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The same thing happened to me 3times with the same credit card company. Each time the company removed the charges, issued a new card and the $119.99 showed up after 3 to 4 months. This with a card I never even activated either time it was re-issued.

    0 Votes
  • Ma
    mary varner Apr 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just noticed in my May statement that I was charged 119.99 for TLG Complete Home. I don't even use this card and havent' for several months. I don't know what this charge is for or how they got my information.

    0 Votes
  • To
    Tom Jun 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Several months ago I signed up for a membership to Classmates.com as a way to meet old friends. What I was unaware when I joined was the practice of deceptive advertisement that ClassMates.com and Complete Home employ.

    In my case, I was deceived into a membership with Complete Home for $12.99 per month. These charges first appeared on my credit card in January 2008 and continued through May 2008 when I cancelled my Complete Home membership. Total charges amounted to $64.95. Initially, I was not aware of what these charges were; however, my recent investigation has exposed the truth--I was tricked!

    I am now requesting reimbursement of $64.95 from TLG*COMPHME

    0 Votes
  • Ho
    Holly Stone Jul 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just got my June statement and had the same charge of $119.99 and had no clue as to where this came from especially considering I have never used this card to order ANYTHING off the internet!

    0 Votes
  • Be
    Ben Jul 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Basically the same thing happened to me. I had signed up for a free months trial with them for another offer. After the first month I tried to cancel but the guy on the phone said i hadn't received something in the mail from them and they'd give me an extra month free. So after the second month I called back and "canceled" my membership or so i thought. I talked to a guy and he said he had canceled it and transfered me to some other gas card offer. 2 months later Complete Home charges my debit card for $14.99 without me knowing, obviously because I had canceled it. I was actually low on money on my card at the time and was charged overdraft fees and in the end complete home cost me $74 in total!

    0 Votes
  • La
    Laurie Sep 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    BLAME YOUR CREDIT CARD COMPANY!
    I received a $9.95 check just yesterday from HSBC that I have a Mastercard through.
    By cashing the check you sign up for the program. I made a copy of the check then shredded it. I made a note on the copy that it was shredded and the date. So when it shows up on my statement anyway I have the back up copy and a timeline.

    We recently discovered other fraud charges on that same card and when cancelling them we were told we cashed the check from the CC company. We always shred them, so that is why I made the copy of the latest check before I ran it through the shredder.

    If not a check from the credit card company it could be an internet retailer. I just recently did an online purchase and the retailer was pushing Shopping Essentials and Passporttofun. You sign up when you complete the survey, they then use the same payment information you provided the retailer for your purchase. I clicked on NO THANKS to the survey and will be watching my statement from more fraudulent charges there as well. Even clicking on NO THANKS is no guarantee that they will not sign me up anyway.

    I also sent an email to the customer support desk at the retailer telling them that they need to stop their affiliation with Shopping Essentials. They do not need to have SE's complaints and illegal activities associated with their business.


    TLG = Trilegiant and they have already been fined over $14 million for this illegal practice and they went right back at it again.

    They cannot get anyone to voluntarily sign up for these worthless Membership programs so they sign you up anyway and count on you not to notice the charges on your statements.

    In the US you can file a formal complaint with the FTC.
    Also file a Fraud report with your credit card.

    0 Votes
  • Pa
    patrick Nov 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I never sign up for anything to do with this company

    0 Votes
  • Su
    Sue Davis Nov 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I bought something from Cooking.Com and suddenly Complete Home were taking $11.99 from my checking account each month. I am filling a police report and I encourage you all to do the same!

    0 Votes
  • Pe
    pereheart Feb 18, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I also was charged by them and never signed up for any of their stuff. Never even heard of the dumb thing.

    0 Votes
  • Rt
    R. Trimarco Mar 25, 2009

    I also was charged. They sent a check from a company called Norm Thompson for $5 for what I thought was a refund for a returned item. Norm Thompson reps tell me they are a part of the TLG Home company and this is done on a regular basis.I had a charge of $129.99 on my credit card. They have pronmsied a refund. It is amazing that supposedly reputable companies are affiliated with something like this. It is a complete scam and they keep on doing it openly and knowingly. For those who do not carefully check their statements every month it is a potential windfall.

    0 Votes
  • Br
    BRANDON Mar 27, 2009

    I work for Complete Home and there is nothing wrong with our services. If you would simply quit accepting the checks from your bank or accepting the promotional offers you wouldn't have to worry about being charged for anything that you haven't ordered or requested.

    0 Votes
  • Nb
    Nbushman Apr 10, 2009

    TLG Complete Home charged my account without my authorization.

    0 Votes
  • Lr
    LR Gal Jun 29, 2009

    I had the same issue with them. HB would never admit it was fraud and made me resolve it with the merchant who agreed to reverse the charges. I am reporting this to the FTC.
    Does anyone know the address to TLG?

    0 Votes
  • Sc
    Scam hater111 Jul 16, 2009

    Happened to me to. don't know how they got my credit card number, but i got charged 74.99 for a subscription renewal to a magazine i never subscribed to, or heard about.

    0 Votes
  • Bd
    BDouglas65 Dec 18, 2009

    I purchased nothing, cashed no checks, nor accepted any promotional offers. I had a heated discussion with HBSC's customer service in April of 2009, asked them to close my account. I paid the balance at that time, and the next month was charged $64.99. Assuming it was a carryover balance, I paid that and wrote 'cancel' on the statement. Today, December 18, 2009, I get a statement from the same 'TGCompleteHome' service, this time for approximately $75. I again have called HBSC, and fully expect my money back and for the account to be closed. I don't know who or what TGComplete Home is, but they are stealing money under fraudulent circumstances. Should it continue, I too will file suit.

    0 Votes
  • Br
    bryany Dec 20, 2009

    7 charges at $12.99 for a total of $90.93!! Hey Brandon, employee of Complete Home, you believe "nothing is wrong with our services", what services?????? You're a freakin rip-off...i haven't received any service from Complete Home, who the hell are you??? "Simply quit accepting the checks from your bank"?? Get a freakin life, you're a loser and represent thieves and poachers!!

    0 Votes
  • Al
    alberto f. Jan 03, 2010

    I also was charged. I wrote to the company asking a complete refund. I'm waiting for the answer. I didn't know this company, I never heard the name. I want to know how they found my credit card number.
    Alberto.

    0 Votes
  • To
    Tony Roberts Jun 04, 2010

    Charged me 99.99 for nothing on my mastercard.

    0 Votes
  • El
    elizabettys Dec 23, 2010

    You should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).

    Trilegiant is the company behind this abuse. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.

    (Tactics include pop-up windows during checkout at another site, text messages with fake gift certificates, bogus checks in the mail, and automated recordings when you pay a bill via phone).

    Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.

    Email: [protected]@freedweiss.com

    0 Votes
  • Wi
    wichawaon Feb 23, 2011

    They tried to rip off my 81 year old mother! Have they no shame? How do the employees sleep at night. Luckily she noticed she was charged for something she didn't know she signed up for.

    0 Votes
  • We
    wesa Apr 16, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I have gotton charge twice this month already, and I wasn't aware that I sent sor anything drom this company, what are they doing to us people, can't they get in a lot of trouble for what they are doing? How do I cancel the membership or whatever it is I have with them? I what them taken off my credit card bill.

    0 Votes
  • Ly
    Lyndy Lu Apr 28, 2011

    I just found out that this outfit charged our card $150.00 !!! I never even heard of them & do not know where they got our info. I am sooooo flaming mad that I could spit lava!! How do they get away with this? They should be in jail !!! They are chupacabras with skin on!!!

    0 Votes
  • Ma
    Marjorie Yourston Apr 23, 2015

    I called last month (March) and asked for my account to be canceled, and was informed that it had been canceled. Only to check my bank account on lie today, to find out that I have been charged yet again. I was expecting to find the carge reversed, not charged again. Could you pleas take care of this problem, and cancel my account and refund the now at least two, moths of charges. Thank You for ypur help, Marjorie Uourston

    0 Votes

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