CB Department Stores T.J. Maxx Complaints #182-201

T.J. Maxx review: unethical behavior

eittap of New Castle, US

Jul 27, 2019 1:06 am UTC

Hello,
I recently visited your TJMaxx store in Newark, Delaware and am alarmed by the way I was treated by one of your cashiers. I was in the line with my daughter and granddaughter ready to check out. Originally, I was standing behind a woman, who then proceeded to move ahead to speak to one of the cashiers up front. The #8 cashier became available and called for the next customer. As I proceeded to move forward, the customer then turned around and stated that she was next and would like to go to that cash register. I apologized and returned back to the start of the line. When another cash register became available, I moved forward again. This time, it was #6, and she began to speak to me in a condescending tone stating that I had cut the line and will not be serviced. She then demanded I returned to the end of the line. It was humiliating to be spoken to like this, especially when I did not cut the line and had been standing here the entire time. I asked the customer behind me to verify that I in fact did not cut the line in front of him, and at this point a Coordinator stepped in to check me out. The cashier's name was Marie, and I am very disappointed in the way she handled the situation and really hope that for future customers, this type of humiliation does not occur.
I have worked at Tiffany and Co for 22 years and I would never talk or treat a customer the way I was treated today...…

thanks you for your time and I hope this can be addressed. I can be reach if need be @[protected]
pattie

non

0 comments

Add a comment

T.J. Maxx - store policies 31

Resolved

T.J. Maxx - bad employer 15

Resolved

T.J. Maxx - lied about return policy 11

Resolved

T.J. Maxx - declined checks 16

T.J. Maxx - stealing 21

Resolved

T.J. Maxx - Merchandise return

T.J. Maxx - customer service

T.J. Maxx - online shopping 1

T.J. Maxx - I am complaining about clearance price item

T.J. Maxx - shady practices-poor customer service

Resolved

View all T.J. Maxx reviews and complaints

T.J. Maxx Contacts

T.J. Maxx phone numbers

+1 (508) 390-1000

Click up if you have successfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number

+1 (800) 926-6299

Click up if you have successfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number

Customer Service

+44 192 347 3561

Click up if you have successfully reached T.J. Maxx by calling +44 192 347 3561 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +44 192 347 3561 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +44 192 347 3561 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +44 192 347 3561 phone number

United Kingdom

+61 130 076 8913

Click up if you have successfully reached T.J. Maxx by calling +61 130 076 8913 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +61 130 076 8913 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +61 130 076 8913 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +61 130 076 8913 phone number

Australia

+43 19 287 669

Click up if you have successfully reached T.J. Maxx by calling +43 19 287 669 phone number 1 1 users reported that they have successfully reached T.J. Maxx by calling +43 19 287 669 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +43 19 287 669 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +43 19 287 669 phone number

Austria

+49 21 188 223 267

Click up if you have successfully reached T.J. Maxx by calling +49 21 188 223 267 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +49 21 188 223 267 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +49 21 188 223 267 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +49 21 188 223 267 phone number

Germany

+353 12 476 126

Click up if you have successfully reached T.J. Maxx by calling +353 12 476 126 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +353 12 476 126 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +353 12 476 126 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +353 12 476 126 phone number

Ireland

+31 107 114 866

Click up if you have successfully reached T.J. Maxx by calling +31 107 114 866 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +31 107 114 866 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +31 107 114 866 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +31 107 114 866 phone number

Netherlands

+48 225 510 727

Click up if you have successfully reached T.J. Maxx by calling +48 225 510 727 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +48 225 510 727 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +48 225 510 727 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +48 225 510 727 phone number

Poland

+1 (833) 888-0776

Click up if you have successfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number

More phone numbers

T.J. Maxx emails

customerservice@tjx.com

100%
Confidence score: 100%

Support

T.J. Maxx address

770 Cochituate Road, Framingham, New York, 01701, United States

T.J. Maxx social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 30, 2026
View all T.J. Maxx contacts