CB Department Stores T.J. Maxx Complaints #182-201

T.J. Maxx review: service

Nelsonlofffgy of US

Jul 27, 2019 9:58 pm UTC

I was on the men lotion department and one item was marked down because the plastic that protect the cream bottle was half ripped off then I just take the litle piece of plastic that was on the top of the bottle and the employee with the name Sonia coming with bad maners and said to no open the bottles, I explain to her that I didn't opened the bottle That I just removed the extra plastic that was covered and she still with the presure that no open the bottles.
I just feel discriminated at that moment then I request te manager, she arrived and apologied by her manners.
The cashier that I din't notice her name said to me that if I want to return the cream I can do it because was already open item and ecause, is, less than $5 I can get my money back with a sarcastic actitud.
That's no the customer service that I expected from tjmaxx I like any customer deserve respect, and is doesn't matter the price of the item they need a better customer service .trainig

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T.J. Maxx - store policies 31

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T.J. Maxx - bad employer 15

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T.J. Maxx - lied about return policy 11

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T.J. Maxx - declined checks 16

T.J. Maxx - stealing 21

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T.J. Maxx - Merchandise return

T.J. Maxx - customer service

T.J. Maxx - online shopping 1

T.J. Maxx - I am complaining about clearance price item

T.J. Maxx - shady practices-poor customer service

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T.J. Maxx Contacts

T.J. Maxx phone numbers

+1 (508) 390-1000

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+1 (800) 926-6299

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Customer Service

+44 192 347 3561

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United Kingdom

+61 130 076 8913

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Australia

+43 19 287 669

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Austria

+49 21 188 223 267

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Germany

+353 12 476 126

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Ireland

+31 107 114 866

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Netherlands

+48 225 510 727

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Poland

+1 (833) 888-0776

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T.J. Maxx emails

customerservice@tjx.com

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Confidence score: 100%

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T.J. Maxx address

770 Cochituate Road, Framingham, New York, 01701, United States

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