CB Department Stores T.J. Maxx Complaints #202-221

T.J. Maxx review: product purchased/ used!

AvaJune of Boston, US

Jul 15, 2019 6:45 am UTC

Verified customer

I recently saw a dress on the rack, looked at the price (it was on clearance) said "Yes!" And ran to the register to purchase without trying it on, when I returned home and actually put the dress on I realized that it had been worn! The dress was filthy, I even attempted to clean the dress up in attempts to keep it but it was absolutely a mess and unsalvagable so I proceded to the store to return it. The manager (A David B) was incredible rude and condescending towards me stating that I had not even bought the dress at your store and would not return it. I was absolutly appalled! Not only did I pay for something that was clearly used by soneone else but when I realized the manager had the audacity to be belitteling as well as say I was lying!? I requested they pull the footage from when I purchased the dress and he pushed me aside and stated he was finished with me. I want to return the (disgusting used) garment that I should not have purchased to begin with, I have all tags and valid reciept from less than two weeks ago.

T.J. Maxx - product purchased/ used! - Photo 1

T.J. Maxx - product purchased/ used! - Photo 2

T.J. Maxx - product purchased/ used! - Photo 3

View 0 more photos

I purchased a dressed that upon later inspection was CLEARLY USED and I expect a return with my receipt I just need to know how to do that via mail as the store I purchased it at will not take the absolutely apauling garment back stating it was worn which is why I AM RETURNING IT! It was an absolute disgusting oversite by the company..it has pit stains for Christ sakes! Thank you for your time.

0 comments

Add a comment

T.J. Maxx - store policies 31

Resolved

T.J. Maxx - bad employer 15

Resolved

T.J. Maxx - lied about return policy 11

Resolved

T.J. Maxx - declined checks 16

T.J. Maxx - stealing 21

Resolved

T.J. Maxx - Merchandise return

T.J. Maxx - customer service

T.J. Maxx - online shopping 1

T.J. Maxx - I am complaining about clearance price item

T.J. Maxx - shady practices-poor customer service

Resolved

View all T.J. Maxx reviews and complaints

T.J. Maxx Contacts

T.J. Maxx phone numbers

+1 (508) 390-1000

Click up if you have successfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number

+1 (800) 926-6299

Click up if you have successfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number

Customer Service

+44 192 347 3561

Click up if you have successfully reached T.J. Maxx by calling +44 192 347 3561 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +44 192 347 3561 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +44 192 347 3561 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +44 192 347 3561 phone number

United Kingdom

+61 130 076 8913

Click up if you have successfully reached T.J. Maxx by calling +61 130 076 8913 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +61 130 076 8913 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +61 130 076 8913 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +61 130 076 8913 phone number

Australia

+43 19 287 669

Click up if you have successfully reached T.J. Maxx by calling +43 19 287 669 phone number 1 1 users reported that they have successfully reached T.J. Maxx by calling +43 19 287 669 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +43 19 287 669 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +43 19 287 669 phone number

Austria

+49 21 188 223 267

Click up if you have successfully reached T.J. Maxx by calling +49 21 188 223 267 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +49 21 188 223 267 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +49 21 188 223 267 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +49 21 188 223 267 phone number

Germany

+353 12 476 126

Click up if you have successfully reached T.J. Maxx by calling +353 12 476 126 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +353 12 476 126 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +353 12 476 126 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +353 12 476 126 phone number

Ireland

+31 107 114 866

Click up if you have successfully reached T.J. Maxx by calling +31 107 114 866 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +31 107 114 866 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +31 107 114 866 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +31 107 114 866 phone number

Netherlands

+48 225 510 727

Click up if you have successfully reached T.J. Maxx by calling +48 225 510 727 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +48 225 510 727 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +48 225 510 727 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +48 225 510 727 phone number

Poland

+1 (833) 888-0776

Click up if you have successfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number

More phone numbers

T.J. Maxx emails

customerservice@tjx.com

100%
Confidence score: 100%

Support

T.J. Maxx address

770 Cochituate Road, Framingham, New York, 01701, United States

T.J. Maxx social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 25, 2026
View all T.J. Maxx contacts