CB Department Stores T.J. Maxx Complaints #482-501

T.J. Maxx review: discount lie ( 5 comments)

Fredory of Mechanicsburg, US

Jul 02, 2009 3:27 pm UTC

Resolved

I love to shop at your store in Bellingham. There are a lot of things that I like about your store. For example, the customer service and the deals are always great. But I believe that I did not get the discount while I was using a credit card when I should have gotten.
A year ago I shopped at your store and the cashiers always offered me to get a credit card to get a discount of 10% off. After that I started using a credit card to pay for my purchases. I believe I shopped at your store three times and I never got a 10% discount.
I would love to shop at your store but I feel that there is a discount fraud or a mistake.
Unless you solve

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments

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Pinkie

Wichita, US

1 comments

Pinkie of Wichita, US

Jul 19, 2009 1:26 am UTC

I was offered a 10% discount on my purchases today if I signed up for a credit card & AFTER giving my information, was told I was turned down and the 10% discount would not be honored today. I felt lied to so I left my basket of stuff and walked out.

Petter Mendez

Chicago, US

4 comments

Petter Mendez of Chicago, US

Jul 19, 2009 1:37 am UTC

yea thats tru .

A thrifty shopper

Oshkosh, US

2 comments

A thrifty shopper of Oshkosh, US

Jan 20, 2010 7:33 pm UTC

Every where I go I am asked " would you like to sign up for a card today?" At every place your discount or rewards is upon "instant approval" I believe at TJ maxx the 10% is on your first purchase and then you receive gift cards or gift certifies for every every certian amount you spend. I could be wrong, you would have to ask either at their customer service counter or perhaps your credit card company.

Tessa V

1 comments

Tessa V of US

Mar 20, 2010 10:35 pm UTC

I work at TJ Maxx and the 10% discount is on your first purchase (granted to you the day you sign up for the card) and then with every $200 you spend, you get a $10 gift card to use in the store.

TJ Maxim

Alexandria, US

1 complaint

20 comments

TJ Maxim of Alexandria, US

Apr 01, 2010 8:08 am UTC

The world is full of idiots signing up for store credit cards... And there is enormous pressure on employees to get people to sign up. If you don't get enough credit cards they can cut your hours or punish you in other ways... We're told to make it sound like not a credit card and only say it is when directly asked. Tj maxx made a deal with the bank to take your money... Why would you give away your personal information for a lousy 10% which barely covers tax?

T.J. Maxx - store policies 31

Resolved

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Resolved

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T.J. Maxx - stealing 21

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T.J. Maxx - I am complaining about clearance price item

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Resolved

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T.J. Maxx Contacts

T.J. Maxx phone numbers

+1 (508) 390-1000

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+1 (800) 926-6299

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Customer Service

+44 192 347 3561

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United Kingdom

+61 130 076 8913

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Australia

+43 19 287 669

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Austria

+49 21 188 223 267

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Germany

+353 12 476 126

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Ireland

+31 107 114 866

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Netherlands

+48 225 510 727

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Poland

+1 (833) 888-0776

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T.J. Maxx emails

customerservice@tjx.com

100%
Confidence score: 100%

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T.J. Maxx address

770 Cochituate Road, Framingham, New York, 01701, United States

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