Menu
Write a review
File a complaint
Tim Hortons

Tim Hortons review: Service

N
Author of the review
12:44 pm UTC

I'm generally not the one to complain as I am a manager of a food establishment and I know the pressures of working in this industry. However, I just wanted to point out that one girl who was making my order seemed very overwhelmed she may have been new and she had a pile of orders that she was making all on her own while the rest of the staff were all stood up doing nothing, chatting to one another. Not to mention I heard the F word dropped several times from several of the team members. Just wasn't the most professional service with that type of foul language and clearly they could work as a team better I wanted to go help this poor girl myself since they had no interest in helping her, she was clearly flustered. I waited a while for my order. However, I didn't blame the girl making it as she was all on her own.

Desired outcome: Just wanted to provide information to better the service at this location

0 comments
Add a comment

More Tim Hortons reviews & complaints

Tim Hortons - Treatment of employees 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Roll up the rim 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Unfair labour practices 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Rims already rolled up 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Tim Hortons reviews and complaints
  1. Tim Hortons Contacts

  2. Tim Hortons phone numbers
    Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number
    USA & Canada
    Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number
    38%
    Confidence score
    Head Office
    Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
    More phone numbers
  3. Tim Hortons emails
  4. Tim Hortons address
    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
  5. Tim Hortons social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026
  7. View all Tim Hortons contacts