Tim Hortons review: Sanitary issues

I ordered donuts for my colleagues and when the cashier was serving me not only did he go from the cash to putting my donuts in the box but he did it with his barehands without washing them, nor did he use a wax paper to pick them up… when I asked him to change the donuts he refused and told me to take them or take nothing.. as a former supervisor at Tim Hortons I am very very upset and disappointed.