Menu
Write a review
File a complaint
Tim Hortons

Tim Hortons review: Order was not properly filled

J
Author of the review
1:28 pm UTC

Hello, this morning I visited the West Saanich Rd location and bought a 20-pack of TimBits for my coworkers and I requested that they be all chocolate. When I opened the box once I got to work, I noticed that there were no chocolate TimBits at all. I saw on the cash register display that the word "chocolate" was typed in and there were plenty of chocolate TimBits in the display case, so I'm not sure why this mistake happened. This is highly disappointing and unacceptable.

Desired outcome: I would like to have a replacement box of TimBits and that they all be chocolate as I requested in the first place.

View 0 more photos

0 comments

Add a comment

More Tim Hortons reviews & complaints

Tim Hortons - Treatment of employees 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Roll up the rim 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Unfair labour practices 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Rims already rolled up 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Tim Hortons reviews and complaints